Hi there!
WaDesk SaaS AI-Powered WhatsApp CRM, Automation, Chatbot Builder and Bulk Messenger — a whole WhatsApp enterprise platform that you simply host by yourself server. It provides your crew one place to speak to prospects on WhatsApp, run advertising and marketing at scale, automate replies, reply calls with AI, and even promote the entire thing to your personal purchasers as a paid subscription service.
It’s a full product, not a single-purpose script. In a single set up you get a shared Staff Inbox, bulk campaigns and broadcasts, a visible circulation builder, WhatsApp template administration, an AI suite (chat assistants plus a voice agent), Click on-to-WhatsApp advertisements, e-commerce and Google Workspace integrations, and a full admin panel with plans, billing, coupons, credit, and white-label branding.
It’s constructed to develop with you — from a single enterprise quantity to an company operating tons of of separate consumer accounts — with out altering how the app works.
Authorization for Demo
Admin:
Admin URL:Click Here
Username: [email protected]
Password: 12345678
Person:
Frontend URL:Click Here
Trial Username: [email protected]
Password: 12345678
Premium Username: [email protected]
Password: 12345678
Who is it For?
- Advertising Businesses: Handle a number of consumer WhatsApp accounts from a single Tremendous Admin dashboard and supply WhatsApp advertising and marketing/automation as a premium managed service.
- E-Commerce Retailer Homeowners: Enhance conversion charges, cut back RTO (Return-to-Origin), and enhance buyer satisfaction with automated order updates, cart restoration, and a local WhatsApp Storefront.
- Enterprise Help Groups: Scale operations by permitting 5, 10, or 50+ brokers to work collaboratively with superior routing guidelines, SLA monitoring, and auto-assignment.
- Actual Property & Journey Brokers: Nurture leads with automated follow-ups, share property catalogs or itineraries straight within the chat, and schedule appointments through the bot.
Use Instances
- SaaS Founders (Entrepreneurs): Launch your personal B2B SaaS firm by internet hosting WaDesk and promoting WhatsApp advertising and marketing/assist subscriptions to native and world companies.
- Buyer Help Desks: Substitute chaotic WhatsApp teams with a structured Staff Inbox. A number of brokers can deal with assist tickets from a single official WhatsApp quantity, using collision detection, inside notes, and AI help.
- E-Commerce Income Restoration: Deep CRM integrations routinely get better misplaced gross sales by messaging prospects who deserted their carts on Shopify, WooCommerce, or your native WaDesk Storefront.
- Advertising Blasts & Advert Monitoring: Ship promotional campaigns to 1000’s of opted-in customers without delay. Observe Meta Adverts (CTWA) conversions straight contained in the platform.
- Lead Technology & Qualification: Use the Visible Circulation Builder to ask qualifying questions and routinely go sizzling results in gross sales reps.
- Reserving & Appointment Reminders: Connect with Google Calendar to ship automated WhatsApp reminders 24 hours earlier than a scheduled assembly or appointment.
Key Options
- Dashboard: Workspace KPIs (despatched / delivered / learn / failed), broadcast stats, advert spend overview (supervisor+ solely).
- House routing: Brokers/viewers →
/team-inbox, managers →/dashboard. - Engagement funnel: Full-width funnel (despatched → delivered → opened → replied) with engine-aware filtering.
- Exercise log: Workspace occasions with auth/session noise filtered, flex-fill UI, 10-item window.
- Viewers by nation: Prime international locations through dial-code → ISO mapping (longest-prefix match).
- Throughput sparkline: 24h hourly buckets, engine-filtered.
- Day by day quantity chart: 30-day despatched/obtained sequence.
- Dialog listing: Filter, search, browse buyer message threads.
- Message composition: Textual content, templates, media; AI help for draft assessment.
- Message actions: Pin, star, react, delete, ahead, edit per-message.
- Archive / restore: Transfer conversations to archive and restore.
- Ship template: Reuse accredited templates in conversations.
- Retry / resend: Re-attempt failed messages or resend despatched ones.
- Buyer queue: Reside inbound queue from all units, grouped by contact.
- Kanban board: Drag-drop by standing/precedence.
- Project: Guide assign/unassign + auto-assign through routing guidelines.
- Presence / typing: Actual-time teammate viewing/typing indicators (30s view TTL, 5s typing TTL, no WebSockets).
- Collision detection: See when teammates are taking a look at or replying to the identical dialog.
- Staff chat: Slack-style inside channel + multi-channel + approval circulation + @mentions + picture previews.
- Inner notes: Personal notes, @point out teammates.
- Snooze: Conceal dialog till wake-up time (AJAX-driven inline sweep, no cron).
- SLA monitoring: First-response + decision insurance policies, breach detection, business-hours-aware.
- Routing guidelines: Tag / system / business-hours / member-status situations → auto-assign.
- Precedence ranges: Mark pressing.
- Tags: Customized tags + bulk tag administration.
- Saved replies: Frequent-response snippets, quick-insert.
- Playbook macros:
!onboard-style abbreviations increase into predefined sequences. - Message reactions: Emoji on inbound/crew messages.
- Message information: Supply standing, learn receipts, timestamps.
- Ahead message: To a different dialog.
- Bulk actions: Mass-assign / mass-tag / mass-resolve.
- Staff administration: Create groups, assign members, per-team overrides.
- Enterprise hours: Workspace-wide for routing logic.
- Agent standing: On-line / offline / away seen to teammates.
- AI brokers: Auto-reply or full-conversation dealing with.
- AI keys (BYOK): A number of AI supplier keys for crew use.
- Staff analytics: Response time, decision charge, quantity by agent.
- AI agent analytics: Per-agent efficiency metrics.
- Engine filter: Conversations filtered by present workspace engine.
- Contact listing: View / search / create / edit / delete.
- Contact particulars: Title, telephone, electronic mail, nation, tags, teams, customized attributes.
- Contact teams: Reusable lists for broadcasts / campaigns.
- CSV import: Header mapping, auto-detect standing/supply/group/tags.
- Import preview: First 5 rows + column mapping earlier than commit.
- Bulk delete: Mass-remove.
- Customized attributes: Workspace-wide fields (textual content, choose, checkbox).
- Attribute listing: Centralized edit/delete.
- Broadcast listing: Filter by standing (draft/scheduled/despatched/failed), date vary, search.
- Broadcast creation: Multi-recipient one-time textual content/media/template.
- Per-recipient monitoring: Despatched / delivered / opened / clicked per contact.
- Hyperlink monitoring: Auto-wrap URLs in physique/buttons, per-recipient click on ledger.
- Statistics: Open charge, click on charge, failure charge, supply breakdown.
- Bulk delete: A number of drafts/scheduled.
- Message scheduling: One-time or recurring.
- Recurring schedules: Day by day / weekly / month-to-month / cron-style.
- Edit: Replace goal, message, timing.
- Pause / resume: For recurring rows.
- Cancel future: With out deleting.
- Run now: Bypass scheduled time.
- Retry: Re-attempt failed sends.
- Element view: Physique, recipients, standing, subsequent run.
- Statistics: Despatched / failed counts per schedule.
- Marketing campaign listing: Filter standing/kind/date, search.
- Marketing campaign creation: Textual content / template / button / circulation / media / carousel.
- A/B testing: Variants + random task.
- Marketing campaign element: Construction, recipients, metrics.
- Marketing campaign edit: Replace earlier than ship.
- Begin / pause / resume: Lifecycle.
- Ship now: Override schedule.
- Bulk delete: A number of drafts.
- AI era: Auto-generate copy from transient (multi-provider).
- Circulation builder: React-based visible editor for multi-step sequences.
- Node sorts (~15): Ship message, await reply, situation (textual content/field-match), delay, Google Sheets learn/write/append, Google Docs question, Google Kinds embed, guide appointment, ship catalog, request location, request media, share contact, tag contact, set attribute, circulation soar, webhook name, AI responder, subscriber enroll / pause, broadcast message, marketing campaign message.
- Circulation triggers: Guide enroll, tag added, group be a part of, system/template activation, circulation resume.
- Subscriber administration: Enroll / pause / resume, observe standing.
- Subscriber listing: Energetic/accomplished/failed counts per circulation.
- Circulation classes: Advertising / assist / gross sales.
- Standing filters: Reside / paused / draft.
- AI era: Complete circulation from pure language.
- Circulation duplication: Copy with new identify.
- Toggle energetic: Pause/resume with out delete.
- Publish / unpublish: Lock for manufacturing.
- Media add: Picture/video for send-message nodes.
- System connection: Hyperlink to particular sending system.
- Google picker: Browse Sheets / Docs / Kinds in node config.
- Commerce picker: Decide merchandise for catalog nodes.
- Template library: Accepted / pending / rejected / private.
- Template creation: Normal / carousel / authentication.
- Standing tabs: Accepted, pending, rejected, mine.
- Classes: Announcement / advertising and marketing / authentication / transactional.
- Type: Latest, identify A-Z, most up-to-date edit.
- AI era: Structured transient + non-compulsory free-form immediate.
- Template element: Construction, variables, buttons, media.
- Template edit: Pre-resubmission updates.
- Linter: 30+ guidelines (button depend, variable syntax, header constraints).
- Variable decision:
{{var}}and{{identify}}(positional + named) at ship time. - Multi-language: Per-language template variants.
- Meta sync: Pull pending/rejected standing from Meta (WABA solely).
- Refresh standing: Guide replace, rate-limited 1/15s.
- Approve/reject (native): Mark synthetic-approved (Baileys engine).
- Delete template: Everlasting.
- Carousel templates: Multi-card with product grid + buttons.
- Engine-aware itemizing: WABA exhibits Meta-approved; Baileys exhibits synthetic-approved.
- Key phrase triggers: Actual, fuzzy, regex.
- Fuzzy matching: Levenshtein typo tolerance.
- Multi-language: Per-language guidelines + auto-translation.
- Reply sorts: Textual content, template, circulation, share contact, ship catalog, request location.
- A/B variants: Variant monitoring.
- Bulk CSV import: Key phrase / reply kind / content material.
- Demo CSV: Template obtain.
- Key phrase search: System filter, standing toggle, kind categorization.
- Allow / disable: Toggle with out delete.
- Set off stats: 24h fires, all-time depend, prime performers.
- Advert marketing campaign listing: Standing / date / search filters.
- 5-step wizard: Transient → AI copy → focusing on → scheduling → preview.
- AI era: From enterprise description + non-compulsory immediate.
- Viewers focusing on: International locations, age, pursuits (pre-filled dropdown, no Focusing on Search API), gender, languages, customized viewers.
- ctwa_phone override: Type picks vacation spot telephone.
- Analytics: Impressions, clicks, CTR, attain, spend, CPC.
- Sync campaigns: Pull from Meta advert account.
- Marketing campaign element: Construction, finances, focusing on, efficiency.
- Marketing campaign edit: Replace whereas draft.
- Toggle standing: Pause/resume.
- Refresh metrics: Guide stats replace.
- Retry failed: Re-sync beforehand failed.
- Bulk delete: Drafts solely.
- Catalog connection: Hyperlink Meta Enterprise Catalog.
- Product administration: SKU / title / worth / description / picture.
- Product sync: Bulk add to Meta Catalog in chunks.
- Sync standing: Unsynced / syncing / synced / failed.
- Storefront settings: Colours, fonts, cowl picture, brand.
- Customized area: Confirm + route branded area.
- Ship to buyer: Catalog/product hyperlink to telephone (SPM / MPM / carousel).
- Catalog exercise: Browses, adds-to-cart, purchases.
- Orders listing: All storefront orders with standing.
- Order element: Full information, buyer contact, cost standing.
- Order standing replace: Pending / confirmed / shipped / cancelled.
- Fee hyperlink: Ship reminder through WhatsApp.
- Storefront theme: Structure selector.
- System listing: Connection standing (linked / disconnected / error).
- Baileys QR pair: QR or pairing-code hyperlink.
- WABA OAuth: Token paste or embedded signup.
- Twilio credentials: SID + auth token.
- Multi-device: Many sending units per workspace.
- System element: Quantity, identify, standing, connection time, despatched/obtained counts.
- System edit: Title, quantity, energetic flag.
- Main system: Default WABA config.
- Toggle energetic: With out disconnect.
- QR code refresh: New pairing.
- Kill session: Disconnect Baileys + clear native session.
- Connection standing polling: Actual-time well being test.
- Disconnect: Full WABA elimination.
- Appointment listing: Upcoming + previous.
- Google Calendar OAuth: Private / enterprise calendar hyperlink.
- Availability window: Enterprise hours, breaks, slot length.
- Reserving circulation node: Buyer slot choice.
- Slot availability: Auto-calculate from calendar.
- Inbound Meta — HMAC-verified at.
- Inbound Baileys Node POST
- Inbound Twilio TwiML callback.
- Outbound supply WebhookService with retry queue + HMAC-SHA256 signature.
- Replay-window enforcement Per safety coverage
- Adapters: OpenAI / Anthropic / Gemini / Mistral / ElevenLabs
- Per-provider mannequin dropdown (verified 2026-05)
- AiKeyResolver — BYOK + admin-key fallback chain with billing supply monitoring
- AiTokenMeter — Per-workspace token utilization + month-to-month cap (admin keys solely)
- AI brokers (Anthropic Instruments / OpenAI operate calling)
- AI coaching (RAG) with doc add
- AI chat assistants (separate from brokers)
- AI auto-reply gate through access_ai_agents plan flag
- Shopify Service — OAuth + catalog + orders + webhook subscription
- Woocommerce Service — Primary-Auth + product catalog + order monitoring
- Hubspot Service — OAuth + contact sync + deal updates + pipeline triggers
- Google Api Service — Calendar / Sheets / Docs / Kinds with shared token refresh
- GoogleFlow Node Controller — /flow-node/google/sheet-* endpoints
- Apps Script ingest — Generator route for sheet add-on
- Appointment Controller — Slot calculation through Calendar + reminders
- Pricing web page with plan tiers
- Checkout with coupon
- Multi-gateway (30 + Gateways: Stripe, Razorpay, PayPal, Paytm, Cashfree, PhonePe, and many others.)
- Order historical past with dates / quantities / standing
- Bill PDF obtain
- Credit score packages (PAYG)
- Calling standing per WABA quantity
- Outbound dial
- Incoming-call toast + settle for/reject
- Name settle for with WebRTC SDP
- Pre-accept AI fallback (voicemail whereas answering)
- Reject + terminate
- Mic permission request through WhatsApp
- Name logs (in/out, length, standing, contributors)
- Name element (transcript, recording playback)
- Name recording (3-way audio)
Be aware: Any media – Photos, icons or logos utilized in previews are usually not included on this merchandise and it’s essential to contact
authors to get permission in case you wish to use them in your industrial or non-commercial initiatives. Learn assist file for extra particulars after you buy the script.
