Elite Business Ventures (EBV) was a high-volume compliance and security options supplier with over 65 staff and thousands and thousands in annual income. Identified for manufacturers like OSHA4Less, EBV served tens of 1000’s of shoppers in regulated industries throughout america.
The Problem: Sluggish Operations
As the corporate grew, so did the complexity. Regardless of robust gross sales, operations had been slowed down by:
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- Unstructured, undocumented workflows
- Employees performing outdated, redundant, or irrelevant duties
- Minimal visibility into course of execution
- A compliance load that required correct SOPs, security documentation, and audit readiness
How do you know you had an issue together with your operations?
“I knew we had an issue. Folks had been nonetheless doing 5 hours of labor every week for shoppers we hadn’t served in years. That’s how bloated the operation had turn into.”
Paul was a part of Strategic Coach and an early adopter of the EOS Traction framework. These gave him the mindset and operational rules, however he wanted a system to place them into motion.
The Resolution: Course of Avenue as a Single Supply of Fact
Paul applied Course of Avenue as a single supply of reality for course of execution, compliance, and delegation. Key strikes included:
- Hiring a devoted mission supervisor solely centered on capturing SOPs from throughout the group and getting into them into Course of Avenue
- Paying $80,000 to doc the 20 most important processes intimately
Structuring duties into 4 execution ranges:
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- Totally automated duties
- Offshore crew duties (entry-level)
- Supervisor-level duties
- Architect/strategist-level duties
“Staff don’t offer you good SOPs. They shield their kingdoms. You want a 3rd celebration to extract the true course of,” mentioned Paul.
Utilizing Course of Avenue’s automation options, duties had been intelligently routed throughout individuals and techniques. This allowed Paul to unbundle and reassign work to the correct degree of labor, dramatically slicing prices and enhancing efficiency.
The Outcomes: $1 Mil in Value Financial savings
- Staff decreased from 65 to fifteen individuals
- Income elevated 4X
- $1 million in price financial savings in 12 months 1 alone
- Compliance threat has been decreased throughout all operations
- Clear audit trails and course of adherence utilizing Course of Avenue
How did Course of Avenue allow you to save $1 million and save headcount prices by 75%?
“Course of Avenue didn’t simply save us cash. It gave us readability. We stopped messing issues up. That’s the place the true worth got here from. As soon as all the things was inside Course of Avenue, we noticed which duties belonged the place. A step may begin in automation, go to the Philippines, come again to automation, then go to a strategist. That orchestration wasn’t potential earlier than.”
Compliance Wins
EBV operated in a compliance-heavy trade, promoting OSHA-compliant signage, security manuals, and HR coverage kits. Clients demanded accuracy, traceability, and up-to-date documentation. Course of Avenue helped EBV:
- Implement model management and SOP standardization
- Guarantee staff observe protocols constantly
- Construct workflows that matched OSHA and inside high quality requirements
- Cross audits with confidence
Why Course of Avenue?
Paul thought of instruments like Asana, Smartsheet, and others, however Course of Avenue stood out for its means to:
- Mix SOP documentation with real-time process execution
- Automate handoffs throughout individuals and roles
- Monitor efficiency and implement accountability
- Function a compliance and audit management heart
“I imagine in instruments that work. Course of Avenue was foundational in our transformation. I like to recommend it to each founder I coach.”
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