from the this-is-why-we-can’t-have-nice-things dept

We’ve long noted how absurd it’s that scammers, debt collectors, and grasping telemarketers have ruined our voice communications networks. We’ve by some means simply normalized it.

We’ve additionally famous how an enormous purpose our robocall drawback by no means will get fastened is as a result of Congress and regulators routinely fixate on scammers and never on the “legit” firms like debt collectors that use the same tactics and routinely undermine reform and enforcement efforts.

One other main drawback is that federal regulators refuse to carry cellphone firms accountable for his or her lagging efforts to fight fraud and spam. Living proof: Truecaller’s U.S. Spam and Scam Report discovered that half of all main U.S. cellphone firms earned a D or F of their efforts to fight annoying robocalls and scams.

The research surveyed practically two dozen U.S. home phone and wireless providers, and located numerous suppliers hadn’t but applied SHAKEN/STIR know-how to fight spoofed cellphone numbers. Many nonetheless don’t even hassle to offer very primary providers like on-screen rip-off warnings for incoming calls, or instruments permitting clients to dam calls that don’t show Caller ID. 

“It’s unconscionable that these multi-bazillion-dollar firms don’t use each preventative measure out there whereas scammers rip off harmless, susceptible customers each single day,” stated Teresa Murray, Client Watchdog Director for U.S. PIRG Training Fund and writer of Who’s Calling? Even when we don’t fall prey to a rip-off, we waste numerous hours a 12 months answering undesirable calls, finding out what’s professional or simply having our focus damaged whereas we’re making an attempt to work, chill out or get pleasure from household time.”

Once more, the federal authorities each six months over the past decade has introduced they have been “taking new steps” to crack down on the issue of automated rip-off calls. But in accordance with the latest data from the YouGov Robocall Index, U.S. customers acquired simply over 4.7 billion robocalls in January 2025, marking a virtually 9% improve from December 2024.

Once more, there are many causes for this which have long been documented by teams just like the Nationwide Client Legislation Middle (NCLC).

A corrupted court docket system has constantly restricted the FCC’s authority to fight robocalls. Authorities officers, corrupted by lobbying affect, routinely refuse to carry huge firms accountable for his or her roles in both enabling or refusing to dam scams. These corrupted lawmakers wish to hold the concentrate on scammers, when many “legit” firms leverage the exact same tactics as scammers.

As Trump takes a hatchet to no matter’s left of the authority of company’s just like the FCC, you possibly can completely count on the issue to worsen. The Biden FCC not less than made a passing effort to strain huge wi-fi firms to speed up the deployment of anti-spoofing tech, and would constantly high quality the bottom hanging fruit within the scumbag and scammer ecosystem (see: Jacob Wohl and Jack Burkman).

In distinction the Trump FCC is now run by a man who has by no means stood as much as a telecom large in his life, and appears extra all in favour of leveraging the FCC to threaten broadcasters who don’t adequately kiss authoritarian ass or who factually report the news. And the Trump-stocked Supreme Court docket and DOGE are lifeless set on turning regulators just like the FCC into the functional equivalent of decorative seasonal gourds.

Opposite to the fever desires of MAGA cultists and “free market libertarian suppose tank” of us, there’s a purpose we’ve one thing vaguely resembling coherent federal governance and semi-cogent regulators. Even worse robocalls will probably be one in all numerous, and really painful, crash programs on the topic.

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