Microsoft tackles new Windows 10, 11 Start menu, app issues • The Register

Microsoft has supplied a workaround of types for Home windows 10 and 11 customers who’ve seen their Begin menu is instantly unresponsive and that some purposes will not open or work accurately.

In contrast to earlier complications with the Begin menu and comparable options, the newest issues are usually not brought on by unhealthy working system patches however probably by damaged updates for third-party purposes that depend on Microsoft Workplace, based on the IT large.

Extra particularly, some third-party apps, following an replace or not, seem to set off a number of bugs when interfacing with Redmond’s software program, disrupting individuals’s desktop productiveness.

Microsoft is pointing the finger of blame within the common course of app makers; at the least one third-party developer is blaming a programming flaw within the mega-corp’s code.

“Affected Home windows units may need broken registry keys or information which could have an effect on apps utilizing Microsoft Workplace APIs to combine with Home windows, Microsoft Workplace, or Microsoft Outlook or Outlook Calendar,” Microsoft offered on its Home windows Well being Dashboard.

On the coronary heart of the problem, customers not solely discover the Begin menu unresponsive, however Home windows Search and Common Home windows Platform (UWP) apps do not work correctly both. This impacts Home windows 11 variations 22H2 and 21H2 and Home windows 10 variations 22H2, 21H2, and 20H2.

As a workaround, kinda, Microsoft recommends customers uninstall misbehaving apps that combine with Home windows, Workplace, Outlook, or Outlook calendar, and in addition test for updates to affected software program or steerage from builders of these apps.

Particularly, the tech goliath pointed to ClickShare, an app that’s used to wirelessly share the display of a laptop computer or cellular gadget through a gathering or workplace room’s audiovisual system. Customers will run into issues “when a 3rd get together course of comparable to ClickShare makes use of Workplace APIs on a pc the place Workplace is deployed through the use of Workplace ClickToRun,” Redmond wrote in a support file.

In accordance with Barco, ClickShare’s maker, when the app begins to learn the Outlook Calendar, the Begin menu could ignore mouse clicks, the Home windows key could not work, and the desktop Search characteristic could ignore mouse clicks on the Search button in addition to the Home windows+S key.

As well as, Outlook or OneDrive can not join or sync.

“Extra investigation has proven that the ClickShare App triggers a bug within the Microsoft Workplace API (MAPI)” that removes software packages’ permissions from a specific Registry entry, Barco wrote by itself support page.

The biz stated customers ought to make sure the ClickShare app is up to date to model 4.27.2 or greater, and that Calendar integration within the app is disabled.

ClickShare App triggers a bug within the Microsoft Workplace API

Barco additionally directed customers to Microsoft’s pages addressing the problem.

Microsoft stated it was investigating the weirdness and is predicted to ship some sort of resolution.

The know-how titan has run into a couple of snags with its working system in latest weeks. Its Defender for Endpoint this month went awry, eradicating icons and software shortcuts from the Home windows 10 and 11 desktop, Taskbar, and Begin menu.

Days later, Microsoft reported that customers working the newest variations of Home windows 11 had been losing some Workplace apps after working System Restore. There additionally had been issues with such instruments as Notepad, Paint, Cortana, and Terminal.

The mega-corp supplied some workarounds for these points. ®