Key takeaways

Brevo is good for small to medium enterprises looking for inexpensive multichannel advertising, whereas Klaviyo excels for ecommerce companies with advanced buyer journeys.

Pricing buildings differ considerably: Brevo costs based mostly on emails despatched, whereas Klaviyo’s prices rise with the variety of lively profiles.

Klaviyo affords superior automation and analytics options, making it appropriate for companies that require in-depth buyer insights and sophisticated workflows.

Brevo gives a user-friendly expertise with a built-in CRM and beneficiant free plan, making it accessible for these new to e-mail advertising.

Learn summarized model with

Narrowing down your selection of e-mail instruments with a CRM will naturally convey you to Brevo vs. Klaviyo. Brevo’s the decide in the event you’re an SME wanting low cost multichannel advertising, and Klaviyo is an ecommerce-first software, greatest when you have advanced buyer journeys.

Each instruments have benefits over each other in sure areas, but in addition important limitations to contemplate concerning pricing, per-tier characteristic restrictions, and capabilities.

This text is a whole Klaviyo vs. Brevo comparability, masking their plans, studying curves, options, automations, integrations, and extra. By the top, you’ll know which software is greatest to your use case and head into it with an honest concept about what to anticipate.

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Brevo vs. Klaviyo: Overview

Brevo is a multichannel software that costs by emails despatched and consists of 100K free contacts, preferrred for giant lists with rare sending.

Klaviyo is for ecommerce. It costs by lively profiles, so it’s dearer. But it goes deeper, refining your buyer expertise with predictive analytics and superior move logic.

Brevo

Brevo vs Klaviyo: Brevo home page
Picture through Brevo

Brevo is an email marketing and CRM suite for small companies and people with giant contact databases however modest sending necessities and multichannel wants.

These are its most interesting options from our Brevo vs. Klaviyo evaluate:

  • 100k contacts. Retailer them indefinitely with out paying as much as this restrict.
  • Multichannel. Throughout e-mail, SMS, WhatsApp, and net push notifications.
  • Transactional messaging. Gives e-mail and SMS API entry.
  • Constructed-in CRM. Together with deal pipelines and lead scoring.
  • AI content material generator (Aura). You’ll be able to generate and refine textual content throughout all plans.

Klaviyo

Brevo vs Klaviyo: Klaviyo home page
Picture through Klaviyo

Klaviyo is an ecommerce automation and CRM software for rising shops with advanced buyer journeys and knowledge monitoring necessities.

With Klaviyo, you get:

  • 150 SMS/MMS credit. Even the free plan affords them.
  • Predictive analytics. Tracks churn threat, buyer lifetime worth, and subsequent order date.
  • Superior move logic. Re-evaluates circumstances at each step for applicable focusing on.
  • Unified buyer profiles. Shops lifetime occasion historical past throughout all channels.
  • Business benchmarking reviews. Examine your efficiency towards related companies.

Pricing: Brevo vs. Klaviyo

Klaviyo costs its plans by lively profiles, so anybody in your checklist who is taken into account lively counts towards your quota. Your prices develop together with your checklist. Brevo costs by emails despatched, or your anticipated ship quota, so your prices improve as you ship extra emails.

Brevo pricing

Brevo’s Free Without end plan helps 100k contacts and 300 emails/day, equating to roughly 9,000 sends/month. These numbers are far superior to Klaviyo’s free plan.

Its paid plans embrace:

  • Starter: $9/month for five,000 sends, consists of varieties, e-mail templates.
  • Commonplace: $18/month for five,000 sends, provides A/B testing and advertising automation.
  • Skilled: $499/month for 150,000 sends, consists of multi-user entry, contact scoring, and superior ecommerce options.

Klaviyo pricing

There’s a free Klaviyo plan, good for 250 contacts and 500 emails/month. It additionally consists of 150 SMS/MMS credit. Nonetheless, it restricts entry to key options that make SMS helpful, together with multichannel segmentation, A/B testing, and attribution. 

Its paid plans embrace:

  • Electronic mail: $20/month, for as much as 500 lively profiles and 5,000 emails/month. Contains buyer product suggestions and generative AI.
  • Electronic mail + SMS: $35/month for a similar e-mail ship limits because the Electronic mail plan, plus 1,250 cellular messaging credit/month. Additionally gives the multichannel options lacking from the free and Electronic mail plans.

Comparability desk

The desk beneath gives a whole Brevo vs. Klaviyo pricing comparability:

Characteristic Brevo Klaviyo
Pricing mannequin Ship-based (pay per e-mail) Profile-based (pay per contact)
Free plan 100K contacts, 300 emails/day 250 profiles, 500 emails/month
Beginning value $9/month (5,000 sends) $20/month (500 profiles)
Finest for Giant lists, rare sending Smaller lists, frequent sending
Value will increase with Electronic mail quantity Lively profile depend
Value instance: 20,000 e-mail sends $29/month for the Starter plan N/A, is dependent upon the variety of lively profiles in your account
Value instance: 20,000 contacts Is dependent upon what number of messages you ship to them $375/month for the Electronic mail plan, consists of 200,000 emails/month

How does Omnisend examine?

Omnisend provides you entry to all normal options throughout all plans, together with its Free Without end plan. Paid plans begin at $16/month for 500 contacts and 6,000 emails/month. Professional begins at $59/month for two,500 contacts, with limitless emails and bonus SMS credit equal to your month-to-month plan value.

Discover out extra: Pricing comparison.

Conclusion

Neither wins outright. It’s a tie. Select Brevo if you wish to keep away from contact-based pricing and solely pay for emails despatched. Select Klaviyo in the event you ship incessantly, and you’ll justify the upper profile-based value with extra income.

Ease of use and studying curve

Each Klaviyo and Brevo provide surface-level options with no studying curve. Pre-built flows, segments, integrations together with your ecommerce retailer, and so forth. 

Nonetheless, whereas Brevo stays straightforward to make use of throughout all options, Klaviyo is extra advanced and will get granular, which can require coaching and technical assist to configure.

Brevo

After signing up for Brevo, You’re taken to its dashboard. It has a calendar to point out at this time’s date and prompts you to begin with duties, corresponding to making a marketing campaign:

Brevo vs Klaviyo: A dashboard from Brevo shows a calendar for February 2026, contact stats, and steps to get started. The sidebar has menu options like Home, CRM, Marketing, and more. The user is greeted with “Hello Sarah.”.
Picture through Brevo

The time to get began creating an automation or marketing campaign is round 10 minutes, together with syncing your contacts and including them to segments:

Brevo vs Klaviyo: A webpage from Brevo displays options to create a customer segment. The left menu highlights Segments, and options for segmentation templates like Engaged email contacts and All email subscribers are visible.
Picture through Brevo

You’ll be able to then head to Advertising and marketing > Campaigns within the sidebar navigation to open up the marketing campaign creator. Clicking Create marketing campaign opens a popup field to pick out a channel for the standard marketing campaign, or an automation:

Brevo vs Klaviyo: A user interface screen titled Create a campaign offers options for campaign types: Email, SMS (activated), WhatsApp, and Push. Below are automated options like Abandoned cart, Product purchase, Welcome message, Marketing activity, and Anniversary date.
Picture through Brevo

You’ll be able to then design an e-mail from scratch or use a template. There’s a small studying curve, and the whole lot is straightforward to search out in Brevo.

Klaviyo

Klaviyo’s going to have you ever spending significantly extra time studying options, a by-product of its extra advanced move builder, analytics, and viewers segmentation.

It’s a great factor, then, that Klaviyo noticed match so as to add a Get began tab within the sidebar, which reveals a setup information with steps to attach, activate monitoring, add your checklist, and extra:

Brevo vs Klaviyo: A Klaviyo onboarding dashboard for WordPress users showing steps to connect a business platform, create a sign-up form, and set up a welcome email, with a sidebar of navigation options on the left.
Picture through Klaviyo

Working your approach by these steps gives you a primary Klaviyo configuration that allows you to construct campaigns, automations, and varieties.

One other useful characteristic is the Develop with Klaviyo tab. It has built-in assets for studying Klaviyo’s options through the Klaviyo Academy:

Brevo vs Klaviyo: Screenshot of a marketing platform dashboard with navigation on the left, a header inviting users to become better marketers, and recommended tutorials in the center, such as enabling cookie tracking and sending email campaigns.
Picture through Klaviyo

The time to construct your first marketing campaign or move is across the identical as Brevo, however you’ll spend extra time configuring them with advanced filters and triggers.

Consumer opinions

  • Brevo
    • “Brevo makes e-mail advertising extraordinarily straightforward to handle, even for groups with no technical background. The drag-and-drop editor is intuitive.” Manuel F., G2.
  • Klaviyo
    • “Klaviyo can really feel advanced and overwhelming at first, particularly when establishing superior flows or managing giant numbers of segments.” Verified user, G2.

Conclusion

Brevo is less complicated to make use of than Klaviyo. It will get you going inside a couple of minutes. Klaviyo requires extra configuration and studying to optimize its flows and segments.

Electronic mail advertising options

If e-mail advertising capabilities are primarily what you need from both Brevo vs. Klaviyo, you then’re going to understand each instruments.

Electronic mail editor

Brevo has a drag-and-drop e-mail editor with blocks, corresponding to title, textual content, and picture, and pre-built sections for content material grids, quotes, and promo codes:

Brevo vs Klaviyo: A newsletter editor interface displays a template with a yellow bird on a plant. Editing tools and content blocks like text, image, button, and logo are on the left; the newsletter preview appears on the right.
Picture through Brevo

Clicking a component reveals an motion menu with a Transfer button, up and down buttons, and generative AI options, which can be found throughout all plans:

Brevo vs Klaviyo: A highlighted article titled A Conservation Success Story discusses yellow warblers and their habitats, noting that conservation efforts have helped their populations despite ongoing environmental challenges. An AI text generation box appears below.
Picture through Brevo

After your edits, you possibly can preview and ship a take a look at e-mail, or save and exit, which returns you to the settings menu.

Klaviyo’s e-mail editor additionally features a drag-and-drop system with Primary components (akin to Brevo’s blocks) and prebuilt components. A notable enchancment over Brevo is that you would be able to drag and transfer textual content components from anyplace, as an alternative of getting to pick out a Transfer button:

Brevo vs Klaviyo: A website editor interface displays a yoga studio webpage in progress, featuring sections titled New Class, Hot Yoga, and Sign Up Now, with image blocks and editing tools on the left sidebar.
Picture through Klaviyo

There are additionally extra blocks in Klaviyo vs. Brevo, 15 versus 13, together with social hyperlinks and coupon blocks. Moreover, there’s a format choice for columns and sections.

Templates

Brevo and Klaviyo provide help to get began designing skilled e-mail emails with templates. The standard of their libraries is analogous. Klaviyo has considerably extra templates, 160+, whereas Brevo solely gives 48 inside its choice:

Brevo vs Klaviyo: A screen shows an email creation tool with all ready-to-use email templates displayed as thumbnails. Options include “Product Highlights” and “Subscription.” A sidebar menu on the left offers template categories and creation options.
Picture through Brevo

Klaviyo’s templates will not be solely extra quite a few but in addition superior. You’ll be able to filter by primary format, offers, affirmation, outreach, reminders, gross sales, and Shopify. That’s along with with the ability to filter by seasons and holidays:

Brevo vs Klaviyo: Screenshot of an email template library filtered by “Seasons & Holidays,” displaying various template options such as “Weekend Getaway,” “Hot Yoga,” “Table for Two,” and “Destination Spotlight.”.
Picture through Klaviyo

Personalization

Brevo allows you to personalize emails with contact attributes (names, dates), occasion knowledge, product feeds, and coupon codes. Its Dynamic content material block allows you to use conditional content material, which reveals or hides sections based mostly on recipient knowledge and preferences:

Brevo vs Klaviyo: A screenshot of an email editor interface, showing a sidebar with dynamic content options on the left and a preview of an email titled Special Announcement on the right.
Picture through Brevo

Klaviyo additionally allows you to personalize emails with profile properties (names, addresses), occasion knowledge from buyer actions, and customized properties you accumulate. 

Superior personalization makes use of if/elif/else statements to point out totally different content material based mostly on circumstances (corresponding to loyalty factors) and for loops to generate dynamic product lists. 

Regardless of being extra advanced than Brevo, accessing these options is so simple as deciding on the Personalization menu within the editor:

Brevo vs Klaviyo: A website design editor shows a “Weekend Getaway” landing page with a booking button. A sidebar on the right displays personalization options for profile and organization fields.
Picture through Klaviyo

A/B testing

A/B testing is offered solely on the Commonplace and Skilled plans in Brevo. Klaviyo allows you to run A/B assessments throughout all plans, together with the free plan, a key level in our Brevo vs. Klaviyo comparability.

To create an A/B take a look at in Klaviyo, you create a marketing campaign, add your topic line and e-mail content material, then click on Create A/B take a look at above the topic line discipline. It then generates a second variation to check topic strains, content material, or ship instances:

Brevo vs Klaviyo: Screenshot of Klaviyo’s email campaign setup page showing A/B test setup options. “Test content” is selected, with fields for variation name, email subject line, and a preview of an email template.
Picture through Klaviyo

In Brevo, you navigate to Advertising and marketing > Campaigns > Electronic mail, click on Create an e-mail marketing campaign, then choose the A/B take a look at tab. You’ll be able to select to check both topic strains or e-mail content material, set your take a look at group measurement, choose profitable standards (open or click on charge), and outline the take a look at length.

Characteristic comparability desk

The desk beneath compares Brevo vs. Klaviyo’s e-mail advertising options:

Characteristic Brevo Klaviyo
Electronic mail editor kind Drag-and-drop Drag-and-drop
Template depend 48 designer templates 160+ template
Personalization choices Contact attributes, occasion knowledge, product feeds, coupon codes Profile properties, occasion knowledge, customized properties
Dynamic content material Conditional statements (present/conceal sections), for loops for repeating blocks If/elif/else statements, for loops to iterate by any checklist of knowledge
A/B testing Commonplace and Skilled plans solely All plans, together with free, allow you to take a look at topic strains, content material, or ship instances
Cell preview Accessible within the e-mail editor Accessible within the e-mail editor
Design flexibility Model library auto-applies brand, colours, fonts Model kinds (logos, colours, fonts, buttons) apply to new templates and flows

Consumer opinions

  • Brevo
    • “The drag-and-drop editor is clean and really satisfying to work with, which isn’t one thing I can say about each platform.” Rupain G, G2.
  • Klaviyo
    • “The drag-and-drop editor for emails is extraordinarily intuitive, permitting me to construct out an e-mail or e-mail template inside minutes.” Tom I, G2.

Conclusion

Klaviyo wins. It affords extra and higher e-mail templates than Brevo, although each have equally intuitive editors. Names, dates, and different normal personalization options are respectable throughout each of them, however solely Klaviyo allows you to A/B take a look at throughout all plans.

Advertising and marketing automation capabilities

Brevo and Klaviyo will automate your buyer expertise throughout advertising and transactional flows. Pre-built flows are current for each normal ecommerce eventualities, or there’s the choice to construct from scratch utilizing their editors.

Brevo automation

There’s an ecommerce focus to Brevo’s pre-built automations, and you’ll simply create multichannel flows by dragging the Ship an e-mail or Ship an SMS motion into them.

Its pre-built automations embrace:

  • Deserted cart
  • Product buy
  • Welcome message
  • Advertising and marketing exercise
  • Anniversary date
  • Web page go to
  • Web site occasion
  • Transactional exercise

The picture beneath reveals the setup steps in Brevo’s move builder:

Brevo vs Klaviyo: A workflow automation builder screen shows Anniversary date as the trigger, with instructions to set it up. An Anniversary trigger box is connected to a step to send an email, which is not yet defined.
Picture through Brevo

Klaviyo automation

Klaviyo’s move builder is extra superior than Brevo’s. By default, its pre-built automations have extra components, corresponding to conditional splits and delays:

Brevo vs Klaviyo: A Klaviyo workflow showing a welcome email series. It starts with a trigger when someone joins an email list, splits into two paths: Existing Customer receives a thank you email, Never Purchased gets a welcome email with an offer.
Picture through Klaviyo

There are extra pre-built flows in Klaviyo, too. 80+ versus fewer than 10. These cowl most of your buyer journey, together with:

  • Welcome sequence
  • Browse abandonment
  • Cart abandonment
  • Assessment request
  • Predicted subsequent order
  • Upsell and cross-sell
  • Buyer winback

Automation comparability desk

The Klaviyo vs. Brevo comparability desk beneath reveals extra about their automation variations:

Options Brevo Klaviyo
Automation characteristic Drag-and-drop with an organized library, visible canvas Drag-and-drop with visible canvas and sidebar actions
Workflow builder Pre-built automation templates for welcome, deserted cart, and birthday emails 60+ pre-built move templates from Move Library
Pre-built templates 20+ triggers, together with contacts, varieties, e-mail, ecommerce, conversations, offers, conferences, funds, push, web site, and customized occasions Six set off sorts (checklist, phase, metric, date property, value drop, low stock) with in depth occasion choices inside metrics
Set off sorts Conditional break up rule to department based mostly on occasions, behaviors, or contact particulars Conditional splits based mostly on profile data or set off occasion knowledge
Conditional logic Share break up for A/B testing, conditional break up, and redirect to a different step Conditional splits, set off splits, share splits
Branching Cart up to date/deleted, order created, webpage visited, type submitted, e-mail opened/clicked Metric triggers (began checkout, positioned order, considered product), checklist/phase additions
Behavioral triggers Contact filters (location, system kind, exercise), dynamic segments Set off filters (event-level), profile filters (re-checked at each step), and extra filters per message
Superior segmentation in workflows Filter contacts by location, system kind, exercise, and conduct to regulate who strikes by your automation steps Filter by occasion knowledge (set off filters), profile attributes (checked earlier than every step), or add filters to particular person messages

Consumer opinions

  • Brevo
    • “Brevo makes it simple to prepare distinct lists and arrange clear automation flows for every area and product line, all inside one platform.” Paco S, G2.
  • Klaviyo
    • “I like the automations and the convenience with which to set them up. It was very straightforward to switch data or automations.” Mingo B, G2.

Conclusion

Klaviyo wins on automations, with extra superior filtering choices throughout workflows and stronger segmentation capabilities.

How Omnisend compares

Omnisend matches Klaviyo’s capabilities for many ecommerce wants, with pre-built flows, conditional splits, A/B testing, and viewers filters. It constantly checks exit circumstances and gives splits based mostly on occasion knowledge, contact properties, or message conduct. Your messages will all the time attain the correct prospects with contextual data. 

Integrations and platform compatibility

The fundamentals, corresponding to native integrations with Shopify, Klarna, Google Advertisements, and CRM apps, are coated by each instruments. Nonetheless, there are variations within the depth of their apps.

Brevo integrations

Brevo vs Klaviyo: Screenshot of the Brevo Marketplace webpage, showcasing various platform integrations like WordPress, WooCommerce, Shopify, and BigCommerce, each in a white box with icons and brief descriptions under a dark green header.
Picture through Brevo

The Brevo App Market accommodates 350+ apps, together with Zapier, for 1000’s of extra connections. The built-in CRM integrates with Pipedrive, HubSpot, and Zoho, and natively syncs with Shopify, WooCommerce, and BigCommerce.

Its app classes embrace:

  • AI
  • Analytics
  • CMS
  • Contact administration
  • CRM
  • Developer Instruments
  • Ecommerce
  • Electronic mail Creation
  • Electronic mail Advertising and marketing
  • Occasion Administration
  • Helpdesk
  • Lead Era
  • Loyalty
  • Advertising and marketing Automation
  • No-code
  • Fee companies
  • Productiveness
  • Evaluations
  • Surveys

Klaviyo integrations

Brevo vs Klaviyo: Screenshot of the Klaviyo App Marketplace homepage, showing a welcome message, login buttons, a list of popular apps with logos and brief descriptions, and a yellow sidebar highlighting app benefits.
Picture through Klaviyo

Klaviyo additionally affords 350+ pre-built integrations through its App Market, a lot of which match Brevo’s. Nonetheless, Klaviyo has extra classes than Brevo, corresponding to:

  • Accounting
  • Promoting
  • CDP (Buyer Knowledge Platform)
  • Knowledge Warehouse
  • Direct Mail
  • Donations

Like Brevo, it natively connects to Shopify and different main ecommerce platforms, CRM instruments corresponding to Salesforce, and advertising instruments, corresponding to Meta Advertisements.

Integrations comparability desk

The Brevo vs. Klaviyo comparability desk beneath particulars their integrations in additional element:

Integration Class Brevo Klaviyo
Ecommerce platforms WordPress, WooCommerce, Shopify, BigCommerce, PrestaShop Shopify, BigCommerce, WooCommerce, Magento 2, Wix, Salesforce Commerce Cloud, PrestaShop, OpenCart, Shift4Shop, Volusion, Shoplazza, Shopware 6
CRM methods Salesforce, HubSpot, Pipedrive, Microsoft Groups, Microsoft Dynamics, Zoho CRM, FreshBooks, Copper CRM, Pure Chat, Onepagecrm Salesforce, HubSpot (through Outfunnel), Zendesk, Intercom, Gorgias, eDesk, HelpScout, Zoho
Social media Fb Messenger, Google Advertisements Meta Advertisements, TikTok Audiences, Pinterest Audiences, Snapchat Audiences, Google Advertisements, Twitter (X) Audiences
Analytics Google Analytics, Triple Whale, Mixpanel, Amplitude, Contentsquare, Datadog, Snowflake, BigQuery, Tableau, Looker Studio, Microsoft Readability, FullStory Google BigQuery, Snowflake, Azure Synapse Analytics, Amazon Redshift, Phase, Triple Whale, Daasity
Advertising and marketing instruments PandaDoc, HubSpot, ActiveCampaign, Contentful, ClickFunnels, Fb Messenger, Cookiebot, Klaviyo (migration), Mailchimp, ActiveCampaign, ConvertKit Mailchimp (migration), Marketing campaign Monitor (migration), Yotpo, Smile.io, LoyaltyLion, Postscript, Attentive, Okendo, Choose.me, Justuno
API availability Webhook assist, transactional e-mail/SMS API SDK accessible, webhook assist, real-time occasion monitoring
Native integrations 350 integrations throughout classes 350+ integrations with most constructed by Klaviyo or licensed companions

Consumer opinions

  • Brevo
    • “I like Brevo as a result of its API works properly and is straightforward to check with for emails and integrations.” Dixit K, G2.
  • Klaviyo
    • “The preliminary setup was pretty simple, particularly with Shopify, as core integrations, knowledge syncing, and primary flows had been fast to get reside.” Abhishek S, G2.

Conclusion

Draw. Brevo and Klaviyo have related app counts, with most being native apps that require no third-party instruments corresponding to Zapier. In fact, the most effective software is the one which helps your tech stack, so test them each earlier than committing.

Deliverability efficiency

Deliverability depends on your sending practices, checklist hygiene, and sending infrastructure, which Klaviyo and Brevo each excel at with dependable methods.

Brevo deliverability

  • Requires three DNS information for authentication, together with Brevo code for area verification, DKIM for digital signatures, and DMARC to deal with suspicious messages
  • Auto-replaces unauthenticated domains with @brevosend.com to guard deliverability
  • Devoted IPs can be found as an add-on on Skilled plans at $251/yr
  • EmailTooltester rates it 4.0/5 for deliverability options, scoring properly for the authentication wizard and primary deliverability dashboard
  • Loses marks for missing built-in checklist cleansing and full SPF alignment

Klaviyo deliverability

  • Deliverability Hub gives centralized monitoring with an general well being rating, key metrics monitoring, and inbox supplier efficiency reviews
  • Provides branded sending domains and devoted IPs
  • Helps full authentication by SPF, DKIM, DMARC, plus BIMI for visible model identification in inboxes
  • IP warming protocols in-built with gradual quantity ramping over 10 to 30 days
  • Area engagement evaluation instruments diagnose deliverability points on the root stage
  • Tracks open charges, click on charges, bounce charges, and spam complaints on the account stage
  • Integrates with Google Postmaster Instruments for Gmail sender monitoring

Consumer opinions

  • Brevo
    • “The app creates a profitable deliverability the place any communication made is authentically outlined and delivered.” Samantha L, G2.
  • Klaviyo
    • “Their deliverability charges maintain my purchasers’ emails truly touchdown in inboxes as an alternative of spam folders.” Verified user, G2.

Conclusion

Draw. Klaviyo affords monitoring and diagnostics by its Deliverability Hub. Brevo affords automated area safety and a less complicated authentication setup.

Analytics and reporting

Brevo and Klaviyo offer you oversight over open charges, click on charges, bounce charges, spam charges, unsubscribe charges, supply charges, conversion charges, and income monitoring. You’ll be able to drill down into marketing campaign efficiency and see what’s working.

Brevo reporting

Brevo’s reporting allows you to create customized dashboards and schedule automated report supply utilizing AI-powered pure language queries. Right here’s the place it really works properly:

  • Default dashboards for automation, emails, SMS, income, and deliverability
  • Constructed-in Enterprise Intelligence software (BI) for customized dashboard creation
  • AI-powered pure language queries for immediate knowledge solutions
  • Automated report scheduling and real-time metric alerts
  • Weighted common calculations to stop marketing campaign measurement skewing outcomes
  • Workforce dashboard sharing for collaboration

One thing to be careful for: Brevo solely lets you create 10 dashboards per account. Additionally, customized time ranges can’t go over 12 months.

Klaviyo reporting

Should you want benchmarking towards related companies, Klaviyo gives Wonderful/Truthful/Poor rankings and cohort reviews monitoring buyer conduct patterns over time.

  • Pre-built dashboards masking campaigns, flows, and conversions throughout all channels
  • Peer benchmarking with Wonderful/Truthful/Poor rankings towards related companies
  • Efficiency Highlights playing cards displaying high and backside metrics month-to-month
  • Exercise maps visualizing buyer engagement by geography
  • Cohort reviews monitoring buyer conduct patterns over time
  • Filtering by date vary, campaigns, or particular person flows

Our Klaviyo vs. Brevo comparability reveals that Klaviyo’s e-mail advertising reviews are extra granular, however Klaviyo nonetheless has the Brevo limitation of 12 months for customized date ranges.

Analytics comparability desk

Try the desk beneath for a comparability between Brevo vs. Klaviyo’s analytics:

Analytics Characteristic Brevo Klaviyo
Commonplace metrics Open, click on, bounce, spam, unsubscribe, and supply charges for e-mail and SMS Open, click on, bounce, spam, unsubscribe, conversion charges for e-mail, SMS, cellular push
Customized reviews AI pure language queries, built-in BI software, 10 dashboard restrict Filter by dates, campaigns, and flows with occasion and profile filters, and add playing cards from the library
Cohort evaluation Teams by coupons, merchandise, months, sources, and tracks buyer sorts with lifetime worth Tracks conduct over time with 4 pre-built reviews, final 12 months, requires a paid add-on
Predictive analytics Not accessible Churn threat, buyer lifetime worth, and subsequent order date predictions are in-built
Income monitoring Weighted averages, lifetime worth by cohort, income by coupons, merchandise, months, sources Income per recipient, attributed income, conversion worth, move income tendencies
Efficiency insights Weighted averages and cohort markers vs. common Peer benchmarks (Wonderful/Truthful/Poor), month-to-month highlights, geographic exercise maps
Export choices A number of codecs, scheduled supply, CSV export CSV export is saved for 30 days in Downloads

Consumer opinions

  • Brevo
    • “I additionally respect the real-time reporting and clear analytics, as they’re straightforward to trace and assist determine what’s working.” Steven M, G2.
  • Klaviyo
    • “The advertising analytics software is a good characteristic that stands out. The preliminary setup was very straightforward with the assistance of a Klaviyo workforce member.” Jessica F, G2.

Conclusion

Klaviyo wins. Predictive analytics, peer benchmarking, and geographic exercise maps present insights that Brevo can’t match. AI queries and scheduled reviews assist, however Brevo lacks the depth wanted for data-driven selections.

Buyer assist

There’s an honest probability you’re going to wish assist in some unspecified time in the future, whether or not you’re utilizing Klaviyo or Brevo. Each allow you to contact them by e-mail, and Klaviyo provides reside chat on paid plans.

Brevo assist

All Brevo plans include:

  • Electronic mail assist
  • Tickets through the backend

There’s a query mark icon within the dashboard that masses hyperlinks to Brevo’s Assist Middle, Help, and Tickets, and extra pages:

Brevo vs Klaviyo: A website dashboard with a popup labeled Need help? offering links to the Help Center, Support and Tickets, Hire an agency, API documentation, and Brevo Community for assistance.
Picture through Brevo

Its $499/month Skilled plan additionally consists of:

  • Telephone assist
  • A deliverability specialist
  • A digital onboarding equipment and one hour with a Brevo professional

G2 reviewers have given Brevo’s assist 164 constructive feedback, with responsive buyer assist rating fourth within the execs checklist.

Klaviyo assist

Klaviyo takes a hands-off strategy to your e-mail advertising, evident from solely providing e-mail assist on its free plan and linking extensively to its Assist Middle:

Brevo vs Klaviyo: A webpage from Klaviyos Help Center shows a search bar and topic categories including Featured resources, Account & billing, and Analytics. Featured resources highlight guides, courses, and materials to support users.
Picture through Klaviyo

All plans embrace:

  • Electronic mail assist (the free plan solely will get it for 60 days)
  • Kira, Klaviyo’s Digital Product Knowledgeable

Paid plans additionally embrace 24/5 reside chat, with weekend hours various by plan.

Klaviyo’s G2 ratings for assist are decrease than Brevo’s; it ranks fourth on the cons checklist, with the marker “painfully gradual” buyer assist.

How Omnisend compares

Omnisend is extra accessible than both Brevo or Klaviyo, with 24/7 reside chat and e-mail assist included throughout its Free Without end and paid plans. Moreover, all Commonplace and Professional plans with >$400/month spend get a devoted Account Knowledgeable.

Consumer opinions

  • Brevo
    • “I wanted buyer assist as soon as and don’t have any complaints about it.” Aschi W, G2.
  • Klaviyo
    • “Chat assist ought to be accessible 24/7, since ready for a response through e-mail can take a very long time.” Abishek R, G2.

Conclusion

Brevo wins for this Klaviyo vs. Brevo comparability. Though Klaviyo affords reside chat, the outcomes are combined. Brevo’s e-mail and ticketing system is rated extremely by prospects.

Brevo vs. Klaviyo: Professionals and cons

Klaviyo vs. Brevo’s execs and cons come all the way down to characteristic depth versus value. You pay much less for Brevo, however get a extra succesful software in Klaviyo. These are the professionals and cons you’ll want to know:

Brevo execs and cons

Professionals

  • Multichannel advertising: You’ll be able to set off an e-mail, SMS, and WhatsApp in flows (the latter requires a paid plan). Combining these in flows requires simply dropping them in.
  • CRM: Doesn’t simply checklist your contacts and segments but in addition shops firms, offers, and duties. The offers dashboard is nice for pipelines.
  • Transactional e-mail: Can exchange your default Shopify and WooCommerce transactional emails with skilled templates.
  • Contact storage flexibility: 100k contacts for starters on the free plan, letting you keep giant lists with out paying for them.
  • Free plan generosity: 300 emails/day is a unbelievable quota. You may also run multichannel automations to 2,000 contacts.

Cons

  • Automation limitations: It checks circumstances at entry, not at each step, so your flows could not reply in actual time to adjustments in conduct.
  • Segmentation inflexibility: You’ll be able to filter by metropolis, system kind, and e-mail opens, however you possibly can’t layer set off filters on high of occasion knowledge or re-check profile {qualifications}
  • Solely a handful of pre-built flows: Except you want a primary deserted cart or welcome e-mail, you’ll be creating your flows from scratch.
  • Studying curve: Not all the time simple, with the Enterprise Intelligence software and customized dashboards requiring time to grasp.

Klaviyo execs and cons

Professionals

  • Superior automation: You’ll be able to go a lot additional to create advanced buyer journeys, with six set off sorts and extra conditional and share splits.
  • Refined segmentation: By way of AND/OR logic, which helps you to layer a number of circumstances. Plus, you possibly can filter by occasion properties (what somebody bought), profile properties (location, conduct), and predictive knowledge (churn threat, CLV).
  • Analytics depth: Commonplace Klaviyo analytics consists of advertising and phase reviews, trade benchmarks, and predictive analytics. It additionally affords Advertising and marketing Analytics, with buy patterns and catalog insights, cohort reviews, and conversion dashboards.
  • Numerous integrations: These span extra classes than Brevo’s choices and are almost all native, which means no third-party apps, corresponding to Zapier.
  • AI service instruments: Buyer Agent, Buyer Hub, and Helpdesk (add-ons) combine into your dashboard and supply a buyer assist workspace.

Cons

  • Setup time: It might take just a few days to correctly import and manage your contacts in Klaviyo and create your flows.
  • Pricing construction: It’s contact-based, so even in the event you ship only some emails, you’re going to pay extra as your checklist grows.
  • Plenty of paid add-ons: Equivalent to Evaluations from $25/month and Advertising and marketing Analytics from $100/month.
  • Studying curve: Working your approach round Klaviyo’s campaigns, automations, and segments is straightforward sufficient, however mastering all its options takes appreciable time.
  • Potential for overkill: Your sending necessities could embrace transactional emails, abandoned-cart emails, and occasional campaigns. Klaviyo is overkill for such a small use case. It’s greatest for giant and rising shops.

Who ought to select Brevo?

Brevo works greatest in the event you’re a rising ecommerce or service enterprise or when you have an infinite contact checklist and wish to manage it.

Brevo is best for you if

  • You’re a small ecommerce retailer: You’ll be able to create campaigns, flows, and segments for applicable focusing on
  • You’re a service enterprise: Brevo’s e-mail templates embrace loads of newsletters and outreach templates, and you’ll add your model property
  • You desire a CRM: Pipelines, offers, and firm data can be found in Brevo
  • You’re new to e-mail advertising: Brevo’s dashboard is comparatively straightforward to make use of, and it walks you thru steps in its move builder
  • You want a big contact restrict: Brevo costs by emails despatched, or your anticipated ship quota, so your prices improve as you ship extra emails

Brevo shouldn’t be best for you if

  • You could have advanced buyer journeys: Equivalent to prospects who change their conduct usually and wish a number of follow-up messages
  • You want predictive analytics: Brevo doesn’t cowl this characteristic in any respect, so that you’ll must crunch the numbers your self
  • You want peer benchmarking: Brevo lacks comparability towards related companies to gauge your efficiency

Who ought to select Klaviyo?

Klaviyo fits you in the event you’re a mid-to-large ecommerce retailer or enterprise amassing important knowledge round buyer conduct and preferences. 

Klaviyo is best for you if

  • You could have advanced buyer journeys: Its flows assist multi-path buyer journeys which adapt to conduct, engagement, and timing
  • You need full insights into your efficiency: All plans embrace trade benchmarks, customizable attributes and metrics, and predictive analytics
  • You could have a multichannel technique: You’ll be able to ship messages throughout e-mail, SMS/MMS, cellular push notifications, and WhatsApp
  • You could have a advertising workforce: Configuring and managing Klaviyo takes extra time than Brevo and requires devoted folks to get probably the most from it
  • You could have plenty of knowledge: The Superior Klaviyo Knowledge Platform begins from $500/month, letting you sync knowledge to warehouses and different platforms

Klaviyo shouldn’t be best for you if

  • You’re new to e-mail advertising: Its characteristic set is advanced for many newcomers, and you might find yourself paying for options you don’t use
  • You wish to get began shortly: Klaviyo has a great deal of pre-built flows, varieties, and e-mail templates, however setting the whole lot up takes just a few days a minimum of
  • You desire a cost-effective software: $20/month is the minimal spend on Klaviyo’s Electronic mail plan, or it’s $35/month for the Electronic mail + SMS plan

Klaviyo’s pricing would possibly push you towards Brevo, however you’ll lose the automation depth. Omnisend sits between each when it comes to value and options. Watch this video for a primer:

Omnisend as a substitute

All the info your Shopify, BigCommerce, or WooCommerce retailer collects from signups and purchases is fed into Omnisend, enabling you to set off equally advanced, revenue-generating flows to these in Klaviyo.

Right here’s the place Omnisend vs. Klaviyo vs. Brevo slot in:

  • Klaviyo positions itself as a B2C CRM and e-mail + SMS automation software. It’s the costliest choice and greatest suited to data-driven companies.
  • Brevo does the identical with much less complexity. It’s the most cost effective of the lot, suiting small companies and shops.
  • Omnisend is an omnichannel advertising automation platform, appropriate for ecommerce shops of all sizes. Its pricing sits within the center.

What Omnisend affords

  • A/B testing, varieties, touchdown pages, flows, and campaigns don’t have any characteristic restrictions throughout plans
  • Help solutions by reside chat and e-mail 24/7, even on Sundays
  • Lifecycle maps present whether or not prospects want winback messages or VIP remedy
  • Automations can mix e-mail, SMS, and push in a single sequence, letting you management message timing and triggers for every channel
  • AI handles the grunt work by constructing segments, writing topic strains, and producing e-mail copy
  • Scalable pricing, you’ll pay $16/month for six,000 sends/month and 500 contacts on Commonplace, or $59/month for two,500 contacts with limitless sends on Professional

Who Omnisend is for

Omnisend is greatest suited to ecommerce shops that wish to personal their buyer expertise throughout transactional and advertising messages and mix e-mail and SMS in flows.

Omnisend prospects achieved a 79:1 ROI in 2025 throughout all channels in 2025. Be part of at this time and see what you are able to do

Fast enroll | No bank card required

Remaining verdict

Select Brevo if you’d like CRM, e-mail, and SMS marketing, and you’ve got a big contact checklist to handle, or in the event you’re a small retailer that doesn’t want advanced workflows.

If it’s advanced flows and a extra superior CRM you’re after, then Klaviyo is a greater software than Brevo, though it would work out considerably dearer.

Omnisend is greatest once you wish to concentrate on omnichannel advertising, enhance what your retailer already does, and maximize income from buyer conduct.

All three have free plans you possibly can signal as much as with out requesting a demo, however solely Omnisend provides you entry to all normal options.

This text was researched and written by our specialists following a exact course of.

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