Telus increasing some wireless plan prices by $7, internet and TV by $5

Telus is growing wi-fi and web costs for some prospects beginning in February.

Clients took to social media to complain about the price hike. When MobileSyrup requested Telus in regards to the improve, the service confirmed it was growing costs for each wi-fi and web/TV prospects in February and March, respectively.

The service stated the wi-fi improve would affect some legacy month-to-month plans on the following invoice beginning in February. In March, some month-to-month prospects with web and Optik TV plans will see a $5 improve as effectively. Telus’ full assertion follows:

“Starting in February, TELUS prospects on choose legacy month-to-month price plans will see a $7 improve on their subsequent billing cycle. Affected prospects can keep away from this improve by benefiting from any of our in-market month-to-month price plans that finest swimsuit their wants and funds, which features a 5-year price plan worth lock, information at 5G+ speeds and limitless Canada-wide speak and textual content, providing much more worth.

“Starting in March, some prospects on choose month-to-month Web and Optik TV plans will see a $5 improve on their subsequent billing cycle. Of notice, these prospects have the choice to signal a brand new two-year time period to keep away from the rise.”

Notably, Telus desires prospects to modify to considered one of its in-market plans to get a five-year worth lock to keep away from will increase like this. Nonetheless, prospects would want to join not less than a $75/mo plan to be able to get the value lock. For a lot of prospects — particularly these on older plans — $75 may be much more than what they presently pay.

The $75/mo plan in query consists of 100GB of 5G+ information (speeds capped at as much as 2Gbps) and Canada-wide speak and textual content, together with limitless long-distance minutes to 27 nations. The $75 worth features a $10 low cost for utilizing computerized financial institution funds — prospects who (understandably) don’t wish to give Telus entry to their checking account should pay $85 as a substitute.

Additionally of notice, this transfer comes after a Telus exec spoke about raising prices in 2026 to increase Telus’ average revenue per user (ARPU), which has hovered across the $57-59 mark for years. Getting prospects on older plans to modify to a $75/mo plan would definitely assist the service enhance its ARPU.

That stated, prospects won’t wish to pay Telus extra, particularly as the corporate can be lowering the variety of folks it employs in Canada. The service just announced buyouts to 700 more employees across the country, and it has been offering buyouts and laying off employees for years. Elevating costs whereas slicing workers and making service worse gained’t sit effectively with Canadians.

The excellent news is Telus isn’t the one supplier providing a worth freeze. Freedom Cellular, for instance, guarantees to freeze costs on its plans so long as prospects stay subscribed to that plan. Plus, it presents cheaper plans with larger worth, like a $39/60GB CAN/US/MEX plan. Or, if you actually need 100GB, Freedom has a $59/mo plan — cheaper than Telus’ $75 choice — additionally with CAN/US/MEX utilization and extra roaming in 120 different areas.

And in the event you actually can’t stop the Telus community, possibly simply swap to Public Cellular — the Telus-owned supplier has very similar plans to Freedom, making it a significantly better worth choice than sticking with Telus.