Laradesk – Helpdesk Ticketing System
Laradesk is a system for managing a helpdesk service. The place clients can submit tickets and brokers can reply to clients.
With a really clear and easy interface, the place your clients can handle their tickets with just some clicks and can obtain a notification to their e mail in every response to their tickets.
Assist
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Options
- Create & handle tickets
- Connect recordsdata to tickets
- Obtain e mail notifications on every ticket response
- Manage tickets by standing
- Manage tickets by label
- Manage tickets by division
- Assign particular customers to every division
- Assign a precedence to every ticket
- Handle canned responses and add them to ticket responses
- Handle customers & consumer roles
- Set settings from visible interface
- Translate the strings from visible interface
Demo
Demo web page: https://dacoto.com/products/laradesk/demo
Admin Consumer: [email protected] / 12345678
Agent Consumer: [email protected] / 12345678
Buyer Consumer: [email protected] / 12345678
Necessities
- PHP >= 7.3 or PHP >= 8.x
- MYSQL => 5.7 or MariaDB => 10.2.7
- BCMath PHP Extension
- Ctype PHP Extension
- Fileinfo PHP extension
- JSON PHP Extension
- Mbstring PHP Extension
- OpenSSL PHP Extension
- PDO PHP Extension
- Tokenizer PHP Extension
- XML PHP Extension
Documentation
You’ll be able to see the documentation and all of the options of the appliance on the following hyperlink:
Changelog
v1.1.2 – 2021-04-07
Fastened - Up to date dependencies & mounted docs
v1.1.1 – 2020-12-16
Fastened - PHP 8.x auto-installer error
v1.1.0 – 2020-12-16
Added - PHP 8.x help
v1.0.0 – 2020-11-19
Added - Preliminary launch
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