Help Genix – AI-Powered WordPress Helpdesk & Ticket System Plugin
Rework your buyer assist with probably the most clever helpdesk plugin for WordPress. Help Genix combines highly effective ticket administration with cutting-edge AI options to ship 60% quicker response instances and 40% fewer assist tickets—all with out leaving your WordPress dashboard.
Good for WooCommerce shops, digital product sellers, companies, SaaS companies, and membership websites that demand enterprise-level assist with out enterprise-level prices.
Live Demo | Documentation | Watch Tutorial | ️ Roadmap
NEW: AI-Powered Options That Rework Help
The one WordPress helpdesk with built-in AI assistant, chatbot, and sensible analytics.
✨ Assist Me Write (AI Reply Assistant)
Generate skilled ticket replies in seconds with AI help. Scale back agent response time by 60% whereas sustaining constant tone and high quality throughout all buyer interactions.
24/7 AI-Powered Chatbot
Present instantaneous solutions across the clock with a wise chatbot that pulls out of your data base. Mechanically handles repetitive questions, lowering ticket quantity by 40% whereas your workforce focuses on advanced points.
AI Writing Assistant for Documentation
Create complete assist articles 10x quicker utilizing built-in AI powered by OpenAI and Claude. Generate skilled documentation with correct construction, website positioning optimization, and pure language—all in seconds.
AI Chatbot Analytics & Monitoring
Observe chatbot efficiency with detailed metrics on queries, profitable solutions, and person interactions. Establish data gaps and optimize your automated assist technique with actionable insights.
Ticket Creation through Chatbot
Permit clients to seamlessly escalate from chatbot to human assist when wanted. Tickets are created mechanically with full dialog context, making certain easy handoffs and quicker decision.
Good Documentation Strategies
Show related assist articles out of your data base mechanically whereas clients create tickets, empowering self-service and lowering incoming assist quantity by as much as 40%.
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⚡ Core Options at a Look
Help Genix comes filled with highly effective instruments and trendy workflows to simplify customer support:
Limitless Every little thing. Zero Restrictions.
- Limitless Tickets – Deal with infinite assist requests with out caps or throttling
- Limitless Brokers – Add your total workforce with no per-seat pricing
- Limitless Clients – Serve rising buyer bases with out limitations
- Limitless Mailboxes – Create department-specific e mail addresses for organized routing
Good Ticket Administration
- Customized Ticket Fields – Gather precisely the data you want with versatile subject sorts
- Ticket Classes – Set up requests by division, product, or precedence
- Ticket Precedence System – Set urgency ranges (Low, Medium, Excessive, Pressing) with auto-assignment guidelines
- Ticket Tagging – Add customized tags for superior filtering and reporting
- Ticket Standing Monitoring – Monitor progress with customizable labels (New, In Progress, Closed)
- Ticket Switch – Reassign tickets between brokers and departments seamlessly
- Ticket Hotlink Sharing – Share direct ticket hyperlinks with workforce members for fast entry
- A number of Function Task – Assign a number of roles to customers for versatile administration
E mail to Ticket Automation
- Automated E mail Conversion – Convert incoming emails to assist tickets through sensible e mail piping
- Mailbox Binding & Administration – Affiliate particular e mail addresses straight with assist tickets
- Multi-Mailbox Help – Create limitless mailboxes for various departments
- Ticket Switch Between Mailboxes – Transfer tickets throughout mailbox classes for higher group
Information Base & Self-Service
- Information Base Administration – Construct complete assist facilities with classes, tags, and authors
- Information Base Model Customization – Customise colours, layouts, and typography with out code
- AI-Powered Content material Creation – Generate skilled documentation utilizing AI help
- Chatbot-Solely Documentation Mode – Make chosen articles accessible solely through chatbot
- Good Analytics – Observe doc efficiency, search conduct, and person engagement
- BetterDocs Integration – Counsel related articles earlier than ticket submission
- BetterDocs Migration Software – One-click migration from BetterDocs to Help Genix
Agent Productiveness Instruments
- Saved Replies – Pre-written responses for frequent questions with dynamic placeholders
- Undo Function – Permit brokers to undo replies and notes earlier than finalizing
- Good Filters & Sorting – Superior ticket filtering by standing, class, agent, precedence
- Automated Agent Task – Auto-assign to first replying agent if unassigned
- Agent Roles & Permissions – Granular management over what every agent can entry
- Class Order Administration – Drag-and-drop reordering of ticket classes
Automation & Workflows
- Auto-Shut Inactive Tickets – Mechanically shut resolved tickets after set interval
- Auto-Trash & Auto-Delete – Clear up outdated tickets mechanically for database optimization
- Conditional Logic for Customized Fields – Dynamic types that present/conceal fields primarily based on picks
- Webhook Integration (Incoming & Outgoing) – Join with Zapier, Make, HubSpot, and hundreds of exterior instruments
- Weekend & Vacation Settings – Outline non-working hours with automated away messages
- Auto-Precedence Task – Mechanically set ticket precedence primarily based on guidelines
Notifications & Communication
- E mail Notifications – Instantaneous alerts for brand new tickets, replies, and standing adjustments
- Customizable E mail Templates – Design notification emails with dynamic placeholders
- WhatsApp Integration – Flip WhatsApp messages into tickets immediately
- Slack Integration – Actual-time ticket updates in Slack channels
Efficiency Studies & Agent Analytics
- Complete Dashboards – Measure KPIs with detailed studies on ticket decision instances
- Agent Efficiency Monitoring – Monitor particular person and workforce productiveness
- Response Time Analytics – Observe common response and backbone instances
- Buyer Satisfaction Metrics – Measure assist high quality with built-in rankings
- Information Base Analytics – Observe article views, search efficiency, and satisfaction charges
Constructed-In Integrations for a Seamless Workflow
Help Genix seamlessly integrates with instruments that energy your corporation:
eCommerce & Market Help
- WooCommerce Integration – Handle buyer queries, order-related points, and product assist tickets from inside your retailer dashboard
- Straightforward Digital Downloads (EDD) – Ship frictionless assist for digital product consumers, with full ticket and license monitoring
- Envato Market Integration – Confirm license codes from ThemeForest, CodeCanyon, and different Envato platforms straight by means of the assist type
Instantaneous Communication
- WhatsApp Integration – Flip WhatsApp messages into tickets immediately. Good for mobile-first clients and international audiences
- Slack Notifications – Preserve your workforce up to date with instantaneous ticket alerts in Slack channels—no have to log in to WordPress each time
Good Help & Automation
- BetterDocs Integration – Scale back ticket quantity by suggesting related documentation when a buyer begins a assist request
- Webhook Automation – Set off actions throughout different instruments when a brand new ticket is submitted, up to date, or closed
Studying & CRM Instruments
- FluentCRM – Hyperlink tickets to CRM information, automate follow-ups, and tag customers primarily based on assist interactions
- Tutor LMS – Permit college students and instructors to lift course-specific tickets, handle problem historical past, and collaborate in a single place
Stunning Buyer Portal
Give your clients an expert self-service expertise:
- Clear, Fashionable Interface – Intuitive design that matches your model
- Ticket Submission Type – Easy, customizable types with file attachments
- Ticket Historical past – Clients can view and monitor all their tickets in a single place
- Actual-Time Updates – Instantaneous notifications when brokers reply
- Information Base Entry – Browse assist articles earlier than creating tickets
- AI Chatbot Help – Get instantaneous solutions from AI assistant 24/7
- Cellular Optimized – Full performance on smartphones and tablets
- Responsive & Translation Prepared – Designed to work on all gadgets and appropriate with any language—good for international groups
Why Companies Select Help Genix
AI-Powered Intelligence
The one WordPress helpdesk with built-in AI assistant, chatbot, and sensible documentation instruments. Keep forward of the competitors with automation that truly works.
Absolutely Built-in, All-in-One Answer
No further software program. No clunky dashboards. Handle all the things inside your WordPress admin. Preserve all the things in your ecosystem—clear, quick, and built-in.
One-Time Fee, Lifetime Use
No per-agent charges. No hidden prices. Pay as soon as, use endlessly. Add limitless brokers with out worrying about month-to-month prices per seat. Good for rising groups.
Constructed for Scale and Efficiency
Whether or not you’re dealing with 10 or 10,000 tickets a month, Help Genix is optimized to scale with you. Constructed with React JS for blazing-fast efficiency—even with hundreds of tickets.
Preferrred for Freelancers, Startups, and Enterprises
Help Genix adapts to any workforce measurement or workflow with highly effective role-based permissions and configuration flexibility.
GDPR Compliant & Safe
All knowledge stays in your WordPress database. No exterior providers required. Full management over buyer info with common safety audits.
Ongoing Enhancements & Devoted Help
Anticipate frequent characteristic updates, efficiency enhancements, and entry to precedence technical assist from the plugin builders.
WPML, WooCommerce, EDD, FluentCRM, Tutor LMS Suitable
Constructed to assist your retailer, programs, CRM, and advertising stack with out friction.
Good For:
- E-Commerce Shops – WooCommerce, EDD, and market sellers
- Digital Product Creators – Theme outlets, plugin builders, course creators
- Companies – Handle consumer assist with role-based entry
- SaaS Firms – Scale assist with out scaling prices
- Academic Platforms – Help college students and instructors
- Membership Websites – Present member-only assist
- App Builders – Centralized assist to your apps
- Freelancers – Skilled assist system for shoppers
What’s Included:
- ✅ Help Genix Professional Plugin (Newest Model)
- ✅ All AI Options Unlocked
- ✅ All Professional Options Included
- ✅ Full Documentation
- ✅ Video Tutorials
- ✅ Migration Instruments (BetterDocs, Fluent Help)
- ✅ All Future Updates & Options
Be taught Extra & Get Began
- Watch Tutorial – See how straightforward it’s to arrange
- Read Documentation – In-depth guides to each characteristic
- ️ Explore Roadmap – Keep knowledgeable on what’s coming subsequent
- Precedence Help – Quick response instances from our skilled workforce
Getting Began is Straightforward:
- Buy & Obtain – Get instantaneous entry to the plugin information
- Set up Plugin – Add and activate in your WordPress dashboard
- Run Setup Wizard – Comply with the guided 2-minute setup course of
- Configure Settings – Customise to match your workflow
- Begin Supporting – Start managing tickets instantly!
Trusted by 1000’s Worldwide
Be part of 5,000+ happy clients utilizing Help Genix to ship distinctive buyer assist. From solo entrepreneurs to enterprise groups, Help Genix adapts to your wants.
Pre-Sale Questions?
Have questions earlier than buying? Our workforce is right here to assist!
- Use the “Merchandise Help” tab
- Contact through our assist system
- Examine our FAQ section
Able to Rework Your Help?
Get Help Genix right this moment and be a part of hundreds of companies delivering quicker, smarter buyer assist—powered by AI.
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Help Genix (v 1.8.28) Date 06 October 2025
* Mounted: "Assist Me Write" AI help not producing responses problem. * Mounted: Minor bugs and points to reinforce performance and person expertise.
Model: 1.8.26 Date: 30 September 2025
* Added: Ticket creation type throughout the AI Chatbot. * Added: Information Base documentation contained in the AI Chatbot. * Added: Analytics for AI Chatbot queries and outcomes. * Added: Choice to customise the preliminary peak of the textual content editor. * Improved: Information Base archive and article web page designs for a clearer, extra user-friendly expertise. * Improved: General plugin efficiency and stability for smoother, extra dependable utilization. * Mounted: Minor bugs and points to reinforce performance and person expertise.
Model: 1.8.23 Date: 07 August 2025
* Added: Mailbox binding system to affiliate emails straight with assist tickets. * Added: Auto-assignment guidelines to mechanically bind mailboxes to assist tickets. * Added: Potential to outline the "From" e mail deal with for mailbox-based e mail notifications. * Added: Choice to make chosen documentation accessible solely through the chatbot. * Added: Possibility to indicate a common chatbot greeting when no documentation matches the question. * Added: Toggle to allow or disable the "Create Ticket" hyperlink within the chatbot. * Added: Ticket migration system to import tickets from "Fluent Help". * Improved: License administration system for enhanced stability and reliability. * Improved: General plugin efficiency and stability for smoother, extra dependable utilization. * Mounted: Varied minor points to reinforce performance and person expertise.
Model: 1.8.13 Date: 22 April 2025
* Added: New characteristic to assign brokers to particular classes primarily based on their position. * Added: New permission to permit brokers to view the tickets they created. * Added: New permission to limit brokers from creating new tickets. * Improved: General efficiency and stability for smoother and extra dependable operations. * Mounted: Envato integration problem with validating buy keys. * Mounted: A number of minor points to make sure enhanced performance and higher person expertise. * Examined: Compatibility with the most recent model of WordPress.
Model: 1.8.11 Date: 05 March 2025
* Added: Help for WordPress Multisite compatibility. * Added: Ticket closed occasion for outgoing Webhooks. * Added: New person position permissions for extra exact entry management. * Added: Setup wizard for a quicker and extra streamlined system setup. * Improved: Textual content editor for a extra user-friendly expertise when creating and replying to tickets. * Improved: General efficiency and stability for smoother and extra dependable operations. * Mounted: A number of minor points to make sure enhanced performance and higher person expertise.
Model: 1.8.9 Date: 25 January 2025
- Mounted: Fashionable e mail to ticket problem, making certain smoother performance. - Mounted: A number of minor points to make sure enhanced performance and higher person expertise.
Model: 1.8.8 Date: 15 January 2025
- Added: Function to permit brokers to entry the assist portal straight with out navigating to the dashboard. - Added: Efficiency Insights characteristic to obtain periodic emails with detailed efficiency insights. - Added: Weekend and vacation notification characteristic to show notices and ship e mail alerts to customers about non-working days. - Added: Lacking translatable texts to reinforce multilingual assist. - Improved: General efficiency and stability for smoother and extra dependable operations. - Mounted: A number of minor points to make sure enhanced performance and higher person expertise.
Model: 1.8.7 Date: 07 January 2025
- Added: Function to show the most recent response intro within the ticket checklist. - Added: REST API in Portal, changing Ajax for enhanced compatibility. - Mounted: Varied minor points to make sure higher performance and reliability.
Model: 1.8.6 Date: 05 January 2025
- Mounted: Ticket particulars web page not discovered problem. - Mounted: Varied minor points to make sure higher performance and reliability.
Model: 1.8.5 Date: 05 January 2025
- Improved: Portal UI and UX for a cleaner, quicker, and extra intuitive expertise. - Improved: Efficiency and stability for smoother operations. - Mounted: Varied minor points to make sure higher performance and reliability.
Model: 1.8.4 Date: 24 December 2024
- Mounted: Subject the place current settings weren't being detected. - Mounted: Varied minor points to make sure higher performance and reliability.
Model: 1.8.3 Date: 24 December 2024
- Improved: Efficiency and stability for smoother operations. - Mounted: Admin bar visibility problem for constant accessibility. - Mounted: Admin menu visibility problem for constant accessibility. - Mounted: Varied minor points to make sure higher performance and reliability.
Model: 1.8.0 Date: 19 – December – 2024
- Added: Brokers can now handle tickets straight from the dashboard. - Added: Bulk actions for tickets, equivalent to assigning to brokers, updating standing, categorizing, transferring to trash, and deleting. - Improved: Centralized settings panel with enhanced usability and quicker navigation. - Improved: Dashboard UI and UX for a cleaner, quicker, and extra intuitive expertise. - Improved: Efficiency and stability for smoother operations. - Improved: Compatibility with the most recent PHP variations, as much as 8.3. - Mounted: Varied minor points to make sure higher performance and reliability.
Model: 1.7.14 Date: 03 – December – 2024
- Improved: Varied minor areas. - Mounted: A number of minor points. - Mounted: Resolved textual content area loading problem launched in WordPress 6.7. - Examined: Compatibility with the most recent model of WordPress..
Model: 1.7.13 Date: 15 – October – 2024
- Improved: System for receiving a number of attachments through incoming Webhook. - Mounted: HTML particular characters show problem in ticket titles. - Mounted: A number of minor points.
Model: 1.7.12 Date: 02 – September- 2024
- Improved: Varied minor areas. - Mounted: A number of minor points.
Model: 1.7.11 Date: 28 – August – 2024
- Added: Straightforward Digital Downloads (EDD) integration. - Improved: FluentCRM integration. - Improved: BetterDocs integration. - Improved: Varied minor areas. - Mounted: A number of minor points.
Model: 1.7.9 Date: 14 August 2024
- Added: Slack integration. - Added: Tutor LMS integration. - Added: FluentCRM integration.
Model: 1.7.8 Date: 13 August 2024
- Mounted: Customized Ticket Observe ID problem. - Mounted: A number of minor points.
Model: 1.7.7 Date: 08 August 2024
- Added: Function to obtain ticket as PDF. - Added: Function to obtain ticket as PDF. - Added: Function to obtain ticket as PDF. - Added: Function to obtain ticket as PDF.
Model: 1.7.6 Date: 07 July 2024
- Added: WhatsApp integration to get agent notifications and reply to tickets through WhatsApp. - Added: Function to obtain report knowledge as a CSV file. - Improved: Asset loading performance. - Improved: Varied minor areas. - Mounted: A number of minor points.
Model: 1.7.5 Date: 30 June 2024
- Added: Function to dynamically insert customized subject values into e mail templates. - Improved: Report accuracy to show extra exact knowledge. - Improved: Varied minor areas. - Mounted: A number of minor points.
Model: 1.7.4 Date: 23 June 2024
- Improved: UI for a greater look and person expertise. - Mounted: Corrected time show to replicate timezone settings. - Mounted: A number of minor points.
Model: 1.7.3 Date: 10 June 2024
- Added: Function to indicate different tickets by buyer in ticket particulars. - Added: Function to maintain ticket log individually for agent and buyer. - Improved: Varied minor areas. - Mounted: A number of minor points.
Model: 1.7.2
- Added: Logging system for enabling or disabling e mail notifications for particular person tickets. - Improved: Varied minor areas. - Mounted: A number of minor points.
Model: 1.7.1 Date: 05 June 2024
- Added: Entry position to manage whether or not brokers can handle different agent's ticket or not. - Added: Entry position to manage whether or not brokers can handle unassigned ticket or not. - Improved: System of ticket creation by agent. - Improved: UI for a greater look and person expertise. - Improved: Varied minor areas. - Mounted: A number of minor points.
Model: 1.7.0
- Added: Function for allow/disable e mail notification for particular ticket. - Improved: Varied minor areas. - Mounted: A number of minor points.
Model: 1.6.9
- Improved: Varied minor areas to reinforce person expertise and usefulness. - Mounted: A number of minor points.
Model 1.6.8 Date: 29 Could 2024
—–—–—–—–——-
* Added: Function for auto-scroll to the most recent responses on ticket particulars. * Added: Possibility for allow/disable auto-scroll to the most recent responses on ticket particulars. * Improved: Varied minor areas to reinforce person expertise and usefulness. * Mounted: Compatibility problem with WPML & Polylang plugins. * Mounted: A number of minor points.
Model 1.6.7
—–—–—–—–——-
* Improved: A number of minor areas. * Mounted: Ticket auto shut problem. * Mounted: A number of minor points.
Model 1.6.6
—–—–—–—–——-
* Added: Ticket hotlink generator for accessing tickets with out login. * Added: Placeholders for inserting hotlinks in e mail templates. * Added: Choice to allow or disable hotlink entry. * Added: Permissions to manage ticket hotlink visibility. * Added: Permissions to manage the editability of customized ticket subject values. * Added: Enhanced safety for entry management permissions. * Added: Elevated safety for encrypted content material. * Improved: UI for a greater look and person expertise. * Improved: Varied minor areas for higher efficiency. * Mounted: A number of minor points.
Model: 1.6.5 Date: 09 Could 2024
- Added: Report characteristic to offer insightful knowledge evaluation. - Improved: Few minor areas. - Mounted: Few minor points.
Model: 1.6.4 Date: 24 April 2024
- Added: Possibility to indicate or conceal public tickets. - Added: Possibility to permit XLSX file add on ticket and reply. - Added: Few extra placeholders for e mail templates. - Improved: Attachment preview system. - Mounted: Few minor points.
Model: 1.6.3 Date: 22 April 2024
- Mounted: Default allowed file sorts problem. - Mounted: Few minor points.
Model: 1.6.2 Date: 15 April 2024
- Enhanced: Strengthened safety measures throughout the plugin for improved safety. - Improved: Consumer expertise and interface. - Mounted: Few minor points. - Examined: Compatibility with the most recent model of WordPress.
Model: 1.6.1 Date: 31 March 2024
- Enhanced: Carried out further safety measures to bolster safety. - Mounted: Resolved problem with E mail to Ticket menu performance. - Mounted: Addressed numerous minor points for improved stability and efficiency.
Model: 1.6.0 Date: 24 March 2024
- Mounted: Subject with frontend synchronization upon logging out. - Enhanced: Strengthened entry permissions and nonce verifications for enhanced safety. - Examined: Ensured compatibility with the most recent WordPress model.
Model: 1.5.6 Date: 11 February 2024
- Improved: Area placeholders visibility. - Mounted: Customized subject placeholder problem. - Mounted: Few minor points.
Model: 1.5.5 Date: 08 January 2024
- Added: Login with Envato characteristic. - Mounted: Few minor points..
Model: 1.5.4 Date: 28 December 2023
- Added: Improved e mail to ticket system. -Mounted: Few minor points.
Model: 1.4.9 Date: 24 September 2023
- Improved: Information fetching conduct. - Improved: Information caching conduct. - Mounted: Few minor points.
Model: 1.4.5 Date: 15 February 2023
- Improved: Few minor issues. - Mounted: Reply to ticket problem. - Mounted: Few minor points.
Model: 1.4.4 Date: 23 January 2023
- Added: Functionalities for a number of WooCommerce integration. - Added: Functionalities for identical web site's WooCommerce integration with out API and Webhook. - Up to date: Charset Collate of Database tables. - Improved: Few minor issues. - Mounted: Few minor points.
Model: 1.4.3 Date: 05 January 2023
- Added: Functionalities for auto generate customized subject slug. - Improved: Few minor issues. - Mounted: Few minor points.
Model: 1.4.2 Date: 27 December 2022
- Added: Default entry for brand new assist agent position. - Added: Documentation hyperlinks for E mail to Ticket and Mailbox settings. - Up to date: All admin types default standing. - Up to date: E mail template group title. - Mounted: Automated ticket assign position points. - Improved: Few minor issues. - Mounted: Few minor points.
Model: 1.4.1 Date: 17 December 2022
- Added: Translation information for Polish language. - Improved: Few minor issues. - Mounted: Few minor points.
Model: 1.4.0 Date: 10 December 2022
- Added: Possibility for disable ticket creation by visitor person. - Mounted: E mail template edit problem in French language. - Mounted: Ticket assign roles points. - Mounted: Translation points. - Mounted: Few minor points.
Model: 1.3.9 Date: 26 November 2022
- Added: Translation information for French (France), French (Canada), German, Spanish (Spain), Italian, Portuguese (Portugal), Portuguese (Brazil), Turkish (Turkey), Arabic and Hebrew languages. - Added: Choices for change labels of ticket statuses. - Added: Choices for disable reply to closed ticket. - Added: Dependency to lite version. - Improved: File loading situations. - Mounted: License deactivation problem. - Mounted: Translation points. - Mounted: Minor model points.
Model: 1.3.7 Date: 13 November 2022
- Added: Ticket Creation on WooCommerce Order by means of Webhook. - Added: Lacking texts for translation. - Mounted: Minor battle and magnificence points.
Model: 1.3.6 Date: 07 November 2022
- Added: Shut ticket possibility for buyer. - Added: Auto ticket shut possibility and functionalities. - Mounted: E mail to ticket attachment problem.
Model: 1.3.5 Date: 31 October 2022
- Added: New method to obtain customized subject worth by means of Incoming Webhook. - Improved: Some areas and texts. - Mounted: Emoji on ticket reply and submission. - Mounted: Debug log time storing problem. - Mounted: Minor CSS problem..
Model: 1.3.4 Date: 30 October 2022
- Added: Incoming WebHook. - Added: Register type disable possibility. - Mounted: Emoji on ticket reply and submission. - Mounted: Ticket topic and class invisible problem after ticket creation. - Modified: Login web page Header menu.
Model: 1.3.3 Date: 17 October 2022
- WooCommerce integration has been added. - Profile picture add possibility characteristic has been added. - Model colour Setting Possibility added.
Model: 1.3.2 Date: 02 October 2022
1. Public ticket possibility has been disabled, which might be enabled from the Help Genix setting panel. 2. Choice to allow/disable the preloader. 3. Forgot password possibility has been added to the login web page. 4. Assigned To Identify has been added to the ticket itemizing web page. 5. Ticket deleting possibility has been added beside the ticket trash.
Model: 1.2.8 Date: 13 August 2022
- Mounted: WPForms Suitable problem. - Improved: E mail to ticket (piping) CSS filter.
Model: 1.2.7 Date: 07 August 2022
- Replace: Associated URL might be managed from the customized subject. - Added: Search filter by employees. - Improved: Shopper e mail might be hidden from the Help agent on the ticket element web page. - Replace: Buyer Profile hyperlink might be up to date from Help Genix Setting. - Added: Translation file for German, Brasil, and France.
Model: 1.2.5 Date: 22 July 2022
- Mounted: E mail piping CSS problem. - Added: Sequential Ticket ID Possibility.
Model: 1.2.1 Date: 28 Could 2022
- Improved: Copyright and Powered By Textual content. - Added: Ticket web page hyperlink on the WP Bar.
Model: 1.2.0 Date: 26 Could 2022
- Mounted: Translation Subject. - Replace: Profile Edit Hyperlink. - Improved: Brand and Favicon add possibility.
