Overview
On this episode of the Duct Tape Advertising and marketing Podcast, John Jantsch interviews Stacey Hylen, internationally acknowledged enterprise coach, progress strategist, and writer of “Hidden Earnings: Extra Purchasers and Money.” Stacey shares actionable insights on how enterprise house owners can uncover untapped income, increase costs with confidence, and create long-term consumer relationships—typically with out spending a dime on new advertising and marketing. The dialog covers why mindset is essential, methods to reposition from commodity to couture, and why small modifications (like a single upsell query) can ship large outcomes.
Concerning the Visitor
Stacey Hylen is a globally acknowledged enterprise coach, progress strategist, and speaker who has spent over 20 years serving to entrepreneurs—from solo companies to Fortune 500s—uncover hidden earnings and increase efficiency. As a former VP for Chet Holmes Worldwide and now the writer of “Hidden Earnings,” Stacey is understood for her sensible, empowering strategy to enterprise progress.
Actionable Insights
- Most enterprise house owners are too near their operations to identify hidden revenue alternatives—outdoors perspective is highly effective.
- Elevating costs is usually the quickest path to revenue, but it surely requires a mindset shift towards abundance and proudly owning your experience.
- Attracting the correct purchasers (and letting go of the mistaken ones) results in greater income, much less value sensitivity, and extra pleasurable work.
- “Revenue leaks” are brought on by specializing in low-impact duties and avoiding important gross sales and advertising and marketing actions.
- Reframing gross sales as service (serving to, not promoting) builds confidence and makes it simpler to draw and shut superb purchasers.
- Previous purchasers are a goldmine—reactivation and “come on again” methods can drive speedy income with minimal effort.
- Upsells and cross-sells (“would you like fries with that?”) on the level of sale create straightforward, recurring revenue boosts.
- Each staff member—not simply gross sales—can (and will) search for alternatives to assist purchasers and add worth.
- Even “commodity” companies can reposition themselves as distinctive, high-value companions via higher packaging, messaging, and consumer expertise.
- Small modifications can have large affect—one new query or course of can improve gross sales by 40% or extra.
Nice Moments (with Timestamps)
- 00:54 – Doubling Income with Hidden Earnings
Stacey shares how a consumer reactivated previous prospects and tweaked pricing for dramatic progress. - 02:07 – Overcoming the Worry of Elevating Costs
Why mindset and confidence are important to charging what you’re price. - 03:19 – The Energy of Narrowing Your Focus
How strategic positioning and language appeal to the correct (and repel the mistaken) purchasers. - 04:58 – Recognizing and Fixing “Revenue Leaks”
Why low-impact busywork and avoidance maintain companies again from actual progress. - 06:02 – Gross sales as Service, Not Promoting
Why reframing the gross sales dialog helps enterprise house owners overcome reluctance and get referrals. - 08:46 – The “Come on Again” Technique
How one consumer had their finest month ever by reactivating former prospects—even in December. - 10:30 – The $700,000 Mistake
The price of not holding in contact—and the way a single name can get better large misplaced income. - 12:53 – The Hidden Earnings Framework
Stacey outlines her step-by-step course of for locating income you have already got. - 13:47 – Upsells and Cross-Sells on the Level of Sale
Easy, confirmed methods to extend common transaction worth. - 15:52 – From Commodity to Couture
How even price-driven companies can reposition for greater earnings and loyalty. - 18:00 – Stunning Outcomes with Small Adjustments
The story of a 48% gross sales improve from a single upsell query.
Pulled Quotes
“Most enterprise house owners are too near see the hidden earnings of their enterprise. It’s about getting resourceful, not simply including sources.”
— Stacey Hylen
“Gross sales is service. For those who’re nice at what you do, you owe it to your purchasers to assist them—and meaning being assured about your worth.”
— Stacey Hylen
earnings, income, stacey hylen
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