Hotels.com Debuts Bellboy, a Charming Mascot to Reach a New Generation of Travelers

“The bell is uniformly acknowledged as a logo of inns throughout the globe,” mentioned Koedijk. “With Bellboy being a nonhuman character, we are able to create diversifications throughout geographies and actually localize him.” 

Bellboy will converse in numerous languages and tailor his messages to the preferences of native cultures. For instance, in South Korea, one in every of Lodges.com’s greatest markets, prospects are “closely price-driven,” so Bellboy will speak extra about offers, Koedijk mentioned. 

Bellboy may adapt to totally different media channels. In TV adverts, he’ll be extra “polished,” however he’ll seemingly be sillier on social media to succeed in youthful audiences, mentioned Koedijk. 

With its new character, Lodges.com follows the pattern of different model mascots, from McDonald’s Grimace to Duolingo’s Duo, leaning into leisure and the absurdist humor standard with Gen Z. 

“How do you seize the eye of an entire era who usually are not watching TV however consuming media otherwise?” Koedijk mentioned. “We’re not solely serious about Gen Z but in addition Gen Alpha, who might be coming onto the scene as vacationers in 5 to 10 years.”