Studying Time: 29 minutes
Product Advertising and marketing Managers, let’s face it: you’re juggling 1,000,000 duties, from crafting compelling narratives to deciphering market traits, all whereas making an attempt to remain forward in an ever-evolving digital panorama. It’s like making an attempt to resolve a Rubik’s Dice whereas driving a unicycle – difficult, to say the least. However what if there was a technique to not simply sustain, however to leap forward? Enter the game-changing world of AI, a device that’s revolutionizing the PMM playbook sooner than you may say “go-to-market technique.
From ideation to copywriting, from analysis to these day by day duties that appear to multiply endlessly, AI is reworking how PMMs work. However how precisely are savvy professionals leveraging this expertise to supercharge their efforts? That’s precisely what we’re about to unpack. To information us via this AI-powered marketing revolution, we’ve a real knowledgeable within the subject becoming a member of us at present.
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I’m thrilled to welcome Gabe Wahhab to our present. Gabe is a growth-minded entrepreneur turned intrapreneur, with a powerful background in product advertising. He’s labored with trade giants like HubSpot, the place he performed a key role in developing and implementing AI-driven marketing methods. Gabe’s distinctive mix of technical experience and advertising acumen makes him the right information to assist us navigate the AI revolution in product advertising.
AI in Marketing: Unpacked host Mike Allton requested Gabe Wahhab about:
✨ AI-Powered Effectivity: Synthetic Intelligence considerably boosts PMM productiveness by automating routine duties and streamlining advanced processes.
✨ Enhanced Creativity: AI instruments increase human creativity in ideation and content material creation, resulting in extra revolutionary marketing strategies.
✨ Knowledge-Pushed Insights: AI allows PMMs to collect and analyze huge quantities of information shortly, informing extra strategic decision-making.
Be taught extra about Gabe Wahhab
Assets & Manufacturers talked about on this episode
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Elevating Product Advertising and marketing – The Sport-Altering Position of AI with Gabe Wahhab
[00:00:00] Gabe Wahhab: So if I’m talking to a SMB versus a mid market versus a company viewers, proper, I could ask it, how do I message it to this particular persona or viewers? And we’ve tons of information on that, proper? So for those who take a look at, as an illustration, Gong, you’re having gross sales calls on a regular basis. You’re getting pains. You’re understanding what persons are searching for.You’re understanding what’s working effectively, what’s not working effectively. So we are able to, we are able to take a look at all that information individually. But when we are able to begin to analyze all that information and put that particularly into, into context now, and we’ve that, we are able to achieve insights into that. We will begin to ask it questions. We will begin to section it.
We will take a look at what’s working and what’s not been working so far as gross sales go. After which base our messaging based mostly on that. Taking all that information and feeding it, we are able to now actually begin to enhance what our messaging is like, what our copywriting is like, when we’ve all that additional information round it.
[00:00:58] Mike Allton: Welcome to AI in Advertising and marketing: Unpacked, the place we simplify AI for impactful advertising. I’m your host, Mike Allton right here to information you thru the world of synthetic intelligence and its transformative impression on advertising methods. Every episode, we’ll break down AI ideas into manageable insights and discover sensible purposes that may supercharge your advertising efforts.Whether or not you’re an skilled marketer simply beginning to discover the potential of AI, this podcast will equip you with the information and instruments you should succeed. So tune in and let’s unlock the ability of AI collectively.
Greetings program. Welcome again to AI in Advertising and marketing: Unpacked the place I selfishly use this time to choose the brains of consultants at maintaining with and integrating or layering synthetic intelligence into content material, social promoting, search in different areas of digital advertising. And also you get to be taught to subscribe to be proven and put together your self and your model for this AI revolution and come out forward.
Of product advertising managers, let’s face it, you’re juggling 1,000,000 duties, from creating compelling narratives, to deciphering market trends, all whereas making an attempt to remain forward on this ever evolving digital panorama. It’s like making an attempt to resolve a Rubik’s Dice whereas driving a unicycle. Difficult, to say the least. However what if there was a technique to not simply sustain, however leap forward, enter the sport altering world of AI, a device and expertise that’s revolutionizing the PMM playbook, sooner than you may say, go to market strategy. From ideation to copywriting, from analysis to these day by day duties that appear to multiply endlessly, AI is reworking how PMMs work. However how precisely are savvy professionals leveraging this expertise to supercharge their efforts? That’s precisely what we’re about to unpack. To information us via this AI powered marketing revolution, we’ve bought a real knowledgeable within the subject becoming a member of us at present. I’m thrilled to welcome Gabe Wahhab to our present.
Gabe is a development minded entrepreneur turned intrapreneur with a powerful background in product advertising. He’s labored with. Business giants like HubSpot, the place he performed a key position in creating and implementing AI driven marketing strategies. Gabe’s distinctive mix of technical experience and advertising acumen makes him the right man to assist us navigate this AI revolution in product advertising.
Hey, Gabe, welcome to the present. [00:03:10] Gabe Wahhab: Hey Mike, the way you doing? Tremendous joyful to be right here at present.[00:03:13] Mike Allton: So glad to have you ever. That is thrilling. I do know we’re going to be doing so much to assist product entrepreneurs and entrepreneurs typically, however might you stroll us via initially your journey from having a tech background to being a product advertising supervisor and the way did that distinctive perspective type of put together you for leveraging AI, do you assume?[00:03:31] Gabe Wahhab: Yeah, completely. So I truly fell in love with expertise fairly younger. I initially. Truly wished to be a physician. I used to type of go round watching surgical procedures and issues like that. Once I was youthful, I used to be actually intrigued, but it surely was truly pressured to take a programming class at 14 and simply completely fell in love in love with it.
And in order that type of led to simply diving. Diving in head first into the whole lot tech. After which at 19, actually, once I was in school, I truly began my enterprise. So this was, this was proper across the. com increase and web sites. All people wanted an internet site. I don’t know for those who may even keep in mind again to a time when folks didn’t have web sites, however that’s when folks have been simply beginning to want web sites initially.
And in order that was one thing I had simply discovered do by myself. And so I began constructing web sites for folks and I simply stored getting suggestions for that. However then that additionally reworked into it as effectively, as a result of one of many early issues I did was I used to be taking. Digital camera methods like these previous analog digital camera methods and importing pictures each 30 seconds on-line.
Trigger this was all 56 Okay modems on the time. And but it surely, it was one thing that was actually useful for the enterprise I used to be doing. And so they, they used to ship round I feel 12 areas. They used to ship round. Folks to each location to verify it bought opened and issues have been being completed proper. And now they might simply view it on-line and now it’s so commonplace, however, however again then, you recognize, it took a number of efforts and expertise to get to one thing like that.
After which that finally spiraled into type of strolling into the HubSpot world and. Getting actually proficient at HubSpot very early on as a accomplice which then led to my firm being acquired which then led to me being recruited to working at HubSpot after which that’s type of the place I’m, the place I’m at present now’s, and my journey into tech, however simply at all times had an enormous love for, for computing tech software program you recognize, ever since I used to be a younger one. [00:05:27] Mike Allton: That’s humorous to me as a result of once I was in highschool, I used to be all about music. I went to varsity for music after which shortly, actually shortly pivoted into pc science and historical past and bought into that it world, began constructing web sites, began promoting servers and the whole lot it. So I utterly associated to your, your journey, no less than in that a part of your life.
Now, one of many issues that we have been speaking about earlier than, Present was simply how a lot time AI has been saving you. And I questioned for those who might type of share a typical day within the lifetime of a of A PMM. Quite a lot of people listening possibly aren’t, effectively, they actually aren’t pmms they usually might not even have pmms of their group, in order that they will not be conversant in the position and the way AI is impacting or has impacted that type of work. [00:06:13] Gabe Wahhab: Yeah, yeah, completely. So, PMM, for many who aren’t conversant in what a product marketer does primarily. We take the product to the market and we carry the market again to the product. So primarily we’re taking our product and positioning it to the market, understanding what the market needs, after which getting that on the market stay together with.
You realize, totally different go to market motions, however similar factor. We’re additionally listening to the market and bringing that in to the product crew in order that we get a great product market match in order that we perceive what the customers are searching for. In order that could possibly be in each single day isn’t the identical, proper? We’re doing every kind of various issues.
On a regular basis. So it simply is determined by the place you, the place your product is in that journey. And that could possibly be altering consistently. So I is likely to be coaching gross sales on promote the product. I is likely to be answering gross sales questions. I is likely to be creating messaging for the product. I is likely to be doing buyer interviews.
I is likely to be assembly with the product crew and inform you recognize, on particular options. We, we could possibly be planning an enormous launch, proper. For the product. There’s so many alternative areas we are able to type of department into. And so there’s a number of totally different alternatives for utilizing AI. Simply a number of the fundamentals, in fact, you recognize, you might have writing, ideation, higher understanding personas, you recognize, simply these are a number of the fundamental use circumstances, however as you begin to go deeper and I’m positive that’s what we’ll begin to speak about right here is there’s some additionally actually deep use circumstances in methods that may you utilize it to make use of, to do very particular issues along with your work.
However I imply, these are simply a number of the, I feel, fundamentals at a, at a excessive degree. [00:07:51] Mike Allton: To begin with, that, that, that’s superior. I like that rationalization. It wasn’t till not too long ago that we had a really lively PMM crew or division at Agorapulse. So earlier than, I imply, actually only a 12 months or two in the past, it wasn’t actually clear what a PMM even did and now that makes full sense, they’re representing the product, whereas the remainder of advertising people like me at Agorapulse I’m the chief storyteller, we’re representing the model.
Total, however you talked about ideation. I’d love for those who might simply dive into that. How have been you utilizing AI for producing new concepts in that position particularly? And the way has it possibly even modified your brainstorming course of?
[00:08:27] Gabe Wahhab: Yeah, completely. So, you recognize, in PMM, you actually have to have the ability to take options and simplify them into pains and options.And, and never simply pains and options, however pains and options which might be very easy to grasp. You realize, you don’t need that advertising jargon essentially. You need folks to have the ability to perceive what your product does in a short time and the way it will help them clear up their ache. And which, which, by the best way, for those who’ve ever tried Chat GPT or a few of these different instruments and to, to write down some issues, they’re truly actually good at writing very jargony advertising, if that’s what you’re searching for, however, but additionally easy advertising too.
However. You realize, so there’s totally different themes, proper? As you take a look at the totally different ways in which you are able to do that. And simply with ideation, you recognize, for those who’re making an attempt to narrate one thing to a theme, you can be simply bouncing concepts forwards and backwards, like, Hey, I’m searching for a particular theme round this idea.
Proper. And so you can be utilizing it simply to do forwards and backwards. These are issues that I used to do. I’d, I’d go discuss to our artistic crew again within the day. You realize, the people who find themselves superb at creating very artistic messaging or I only a very artistic graphics or no matter they’re doing.
And I used to go discuss to these folks once I wished to do some ideation and simply bounce concepts forwards and backwards. I don’t have to try this anymore. I can simply do this with a special chat GPT or no matter instruments that we’re going to make use of to try this and have that forwards and backwards ideation with the themes and the ideas to, to get these concepts.
However similar factor too, you recognize, if you’re. Engaged on decks that you should current and also you’re searching for concepts or methods to phrase issues or methods to type of define a complete deck it will probably actually make it easier to with that. So simply a number of the, simply a number of the fundamentals there round ideation, I’d say, and simply having.
That type of forwards and backwards dialog, utilizing it to generate concepts. It’s actually good at that. I feel too, for those who’re truly creating content material, that is the place it will probably actually shine as a result of that is the place you may simply put in a particular subject and it will probably simply pump out a bunch of various ways in which, you recognize, you may write content material round that subject.
So for content creation, I imply, that’s among the best. That’s among the best use circumstances that you just’re seeing in advertising. And I feel that persons are actioning on you recognize, with, with content material creation, but it surely’s, it’s very easy to generate concepts. All it’s a must to do is basically put in. A few key phrases and it may give you a bunch of various titles, outlines, et cetera, to, to construct your content material round. [00:10:53] Mike Allton: I couldn’t agree extra with the aptitude of AI for ideation. I’ve been utilizing Claude fairly a bit not too long ago. And simply final week I fed into Claude all these concepts that I had about how companies and firms can and must be adopting and integrating AI. AI, how necessary it’s to maintain people in that course of.
Not simply, you recognize, like reality checking and that kind of factor. Proper. However speaking about understanding how people within the firm are going to be impacted or efficient, how the roles could be modified and that kind of factor. So I simply dumped all these items in there. Then I stated, Hey, I wish to flip this into an organized framework that I can truly apply and speak about, proper.
And educate and so forth. And. It was good the best way that it not solely organized it and structured, it got here up with a reputation, the H.U.M.A.N. framework for: Harmonize, Understand, Map, Adapt, and Nurture. So it, it got here up with, you recognize, this, this an acronym that I couldn’t have completed, I’ll be trustworthy, you recognize, as a result of it has the complete library of, of, of phrases and vocabulary, the supply there.
So it’s in a position to immediately. Take into consideration the whole lot that we’re speaking about in all of the phrases. And to your level, give you these actually unbelievable concepts, however you talked about. Creating copy. And I’d like to speak about that a bit of bit extra, as a result of that’s one thing that typically talking, people such as you and I in a tech background, aren’t often requested to create a number of copy that’s for the writers, though truly I’m a little bit of a author, however how would you say AI has improved your writing skills and possibly give us some examples. [00:12:31] Gabe Wahhab: Yeah. So I’m truly a horrible author. I ought to say it was a horrible author. It was consider it or not. Actually unhealthy at it or was actually unhealthy at it. I ought to say initially, simply the best way my mind works is it’s arduous for me to, like, I perceive it. I’ve it out right here, but it surely’s arduous for me to get it out on the paper typically.
And so when AI got here alongside, it got here alongside actually simply on the proper timing for me, proper. Once I needed to truly begin writing much more copy and begin entering into much more messaging at the moment. And it, it’s simply been so good for me as a result of I can simply, you recognize, Take a bunch of concepts out of my head and random fragments and get these onto paper.
After which I can inform AI, Hey, clear this up, give it readability, bundle it into one to 2 brief sentences, you recognize, give it some context round your, Hey, right here’s my persona. Right here’s what I’m making an attempt to realize. These are my speaking factors. Assist me get it there. Proper. And, and it may give me that 80%. It may well assist me get.
To some extent the place I can then type of clear up that final 20%, figuring out who my viewers is, figuring out my persona and, and actually simply having the ability to put that last polish and reduce on the diamond simply to get it precisely the place it may be. And it, it actually, it actually took me from having very tough copy it, not being one thing that was my essentially robust level to having leaders throughout the firm saying, wow, you, you do, you recognize, You probably did a very nice job penning this, you recognize, that is actually spot on.
It’s quite simple. It’s very clear. It has a number of readability and so it’s, it’s made an enormous distinction for me particularly, you recognize, inside, inside that space, however so these are simply the fundamentals, proper? For the final 12 months and a half, I’ve truly been tremendous, tremendous busy launching a content material hub, proper? That was my primary focus for concerning the final 12 months and a half, however I’ve been amassing all of those totally different concepts that I’m like able to work on truly at this level now, as a result of I’ve a bit of little bit of day without work.
And so I’m able to type of take these concepts to the following degree. And I feel there’s simply a lot you are able to do. You realize, particularly with content repurposing creating like customized GPTs, you recognize, like for those who take a look at content material repurposing, you may take one piece of content material and make it into a number of items of content material.
However You realize, you may create a GPT that’s particular to your customers. That’s skilled in your personas. You possibly can have customized constructed prompts that you really want there along with your pains. So primarily, you recognize, one of many methods, or one of many issues that I used to do is I used to type of take a look at who my persona and my audiences, proper?
So if I’m talking to a SMB versus a mid market versus a company viewers, proper, I could. Ask it, how do I message it to this particular persona or viewers? And we’ve tons of information on that, proper? So for those who take a look at, as an illustration, Gong, you’re having gross sales calls on a regular basis. You’re getting pains, you’re understanding what persons are searching for.
You’re understanding what’s working effectively, what’s not working effectively. So we are able to, we are able to take a look at all that information individually, but when we are able to begin to analyze all that information and put that particularly. Into into context now. And we’ve that, we are able to achieve insights into that. We will begin to ask it questions. We will begin to section it.
We will take a look at what’s working and what’s not been working so far as gross sales go. After which base our messaging based mostly on that, taking all that information and feeding it, we are able to now actually begin to enhance what our messaging is like, what our copywriting is like when we’ve all that additional information round it. And so you can then ask it to then.
Proper. You particular copy, you may ask it to do personalization for you particularly. Proper. So possibly you’re tying that in with some kind of mannequin to say, Hey, I wish to ship this e-mail, this individual is in miss mid market. They’ve these pursuits, this park this individual’s an SMB. They’ve been on this.
Now we are able to particularly begin to tailor. Personalization and messaging inside copywriting to these particular audiences based mostly on actual information that we’re seeing in actual time and have that up to date over time. So there are some very thrilling use circumstances that I’m type of on the brink of dive into proper now and begin taking a look at extra carefully.
However there’s, there’s simply so many prospects on the market. And it’s, it’s it’s, it’s simply so thrilling. [00:16:56] Mike Allton: There are a number of prospects. Actually, that’s, that’s one of many preeminent objectives of this present is simply to share some particular examples, each episode to assist the markers begin to wrap their brains round what they’ll do.
As a result of I’ve usually stated, AI isn’t a device like Canva the place. You realize, earlier than you even open the app, that is to assist me create visible graphics, proper? You realize, that you just don’t should be informed that you just would possibly should be recognized do it. And that kind of factor, AI is totally different. It’s, it’s a underpinning expertise.
It’s a layer, proper? That may be utilized in a myriad methods. And with out these examples and concepts, it’s actually arduous to wrap our brains round it. I like the way you have been speaking about customized GPTs and repurposing. I’ve bought. A custom GPT that I’ve created that simply encapsulates my model and my voice, my, my, my, you recognize, writing strategy.
And I’ve a special one which encapsulates my target audience and I’ve mixed them for repurposing as a result of each week I’m popping out with, with these sorts of episodes and I’ve a LinkedIn publication that’s based mostly on a. Current podcast episode that’s written by AI. And we’re very clear about that.
It’s written by Clue, my AI assistant, and it’s, it’s a customized GPT, proper? The place I merely say, okay, right here’s this previous podcast episode. And it attracts on my writing model. It attracts on my target audience and it creates a. Nice brief recap that I’m in a position to merely publish to LinkedIn with 2000 LinkedIn subscribers to that publication particularly.
So these are people who’re searching for that frequently. One factor that you just talked about although, that I hoped you can discuss a bit of bit extra about is this concept of, of ICPs and goal clients, as a result of that requires a number of analysis, proper? We will’t simply say, Hey. Chat GPT. Who’s who ought to my goal buyer going to be?
You possibly can’t have that dialog with Chat GPT, however it’s a must to begin it by saying, ask me questions on my enterprise and assist us determine this out collectively. It’s going to ask you 10, 000 questions. In order that’s usually a time consuming half, but it surely’s additionally an important half. How are you leveraging AI your self in terms of analysis and are there any particular insights that you just’ve been in a position to uncover? [00:19:01] Gabe Wahhab: Yeah. I imply so very particularly. Like we type of talked about earlier, you are able to do a bunch of Zoom interviews, proper? You’ve your Gong information, you might have Zoom interviews you are able to do with clients to raised perceive insights and pains. After which after you might have these interviews, you can begin to feed these in.
Like you may take these transcripts, feed them in and say, Hey, right here’s all my transcripts. Are you able to summarize these for me? Proper. Can you may you create a abstract of all of the totally different pains that got here up within the name? The various things persons are searching for, the totally different traits you’re seeing. So you may, you should utilize it to assist analyze particularly all these totally different transcripts and the, the traits you’re seeing you may, like we talked about earlier to take a look at particular segments and, and pair that alongside along with your Gong calls so that you’ve got all that information that you just might need in gong and having the ability to then analyze and type of pull these transcripts out and use these to type of analyze traits.
However even like, you recognize, one of many issues that. I used to do is I used to reply a number of questions, proper? So all these, all these totally different questions sometimes on, on common, a couple of hundred questions a month. As a result of for those who take a look at help, help helps our clients. Often it falls on PMM to assist help gross sales, buyer success after they have product questions particularly.
So you recognize, If, if we are able to prepare AI to, as an illustration, take a look at these questions and reply them for us initially, that frees up a number of our time as PMMs to have the ability to do this inside, you recognize, inside that side, but additionally to simply doing basic items like, Hey I’m, I’ve this new characteristic I’m launching, take all of our opponents, take a look at.
If they’ve the same characteristic, how are they messaging it? You possibly can pop that right into a spreadsheet, have a fast comparability of the whole lot the place usually I’d have needed to go to each single web site, discover that data, document it and so forth. Even to simply understanding for objection dealing with objection dealing with inside gross sales, analyzing calls issues of that nature.
So there’s, there’s a number of traits we are able to type of glean simply by feeding it. Quite a lot of information after which having the ability to analyze that information and see what insights come out of it. After which how we’d finest use that. [00:21:13] Mike Allton: Love these examples. I not too long ago led an initiative at Agorapulse the place utilizing a device referred to as 1Up, we fed all of it of our buyer help documentation, all of our weblog posts All of our slight inner documentation, SOPs and that kind of factor.
And it’s now a second mind for our total gross sales and buyer dealing with crew, proper? The place they’ll go to that repository. They’ll ask you questions concerning the product. They’ll say, do we’ve any tales of consumers switching from this different competitor and I’ll carry again testimonials and weblog posts, linked podcast interviews, all that’s there for gross sales to assist alleviate.
That point, both the, the time that they’re spending speaking to a PMM or help workers, proper? Or the time they’re simply losing trying round in 16 totally different locations and Google drives and different kinds of Slite locations, looking for whether or not or not we even have the knowledge that’s searching for, not to mention what that is likely to be.
People, we’re speaking with Gabe Wahhab concerning the some ways AI helps product advertising managers, Excel. And in a second, we’re going to dig into some particular challenges and alternatives, however first.
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Now Gabe, I do know you’re utilizing AI even in on a regular basis duties like, you recognize, constructing spreadsheets and cleansing up information and people sorts of issues. Are you able to elaborate on a few of these purposes and the time that it’s saving you? [00:23:35] Gabe Wahhab: Yeah, I imply, except for the fundamentals, certainly one of my favourite issues, you recognize, once I say fundamentals, You feed it in, you feed it information, you need it to wash it up.
You need it to type of sync some information from one space into one other space and have a very nice clear spreadsheet. I imply, there’s on a regular basis fundamentals. You need to use it for that. However I feel certainly one of my favourite ones is simply shortly analyzing options and place positioning of opponents. So, and, and simply getting that shortly into a pleasant little spreadsheet and simply having that basically.
Fast and prepared for you. And so as a substitute of getting to go from web site to web site to web site and acquire that information, we’re in a position to simply have that in a short time in a single place and acquire all of it after which arrange it into one, one spreadsheet in a short time, one thing that may simply prevent only a ton of time there. [00:24:21] Mike Allton: Acquired it. Now, one of many stuff you talked about earlier than that I wish to return to is repurposing, I type of touched on that, you recognize, as a simple instance, proper? Me taking a protracted kind podcast and weblog submit recap and repurposing it right into a LinkedIn publication. How has it impacted your potential to repurpose, repurpose content material?
Throughout channels and codecs. Perhaps might you share in a hit story of the way you used AI for repurposing? [00:24:45] Gabe Wahhab: Yeah, I imply, AI repurposing is definitely certainly one of my favourite options for it. And at HubSpot, we truly had this characteristic we developed referred to as content material remix that I used to be utilizing on a regular basis. But it surely’s a really comparable, truly use case to what you stated with the podcast, however beginning with a webinar, it could possibly be a podcast, any, you Like lengthy kind, wealthy piece of content material you could begin with.
I imply, if you create, when you might have a webinar, when you might have a podcast, sometimes, you recognize, you might have a set of issues that you just’re going to do after it. Proper. You’re going to. You’re going to create a touchdown web page, possibly for an on demand model of it you would possibly wish to create a protracted kind piece of content material out of it.
Like, let me take this and make it right into a PDF. Perhaps it’s going to be a downloadable provide or one thing like that. Perhaps you’re going to ship a e-mail recap of the webinar to get folks to who missed it, possibly to go to obtain the the PDF. Obtain the on demand model. You would possibly create a weblog abstract submit of it.
You would possibly wish to create some social video snippets to share these little 30 seconds snippets to advertise them on social media. You would possibly wish to create a complete. Pillar and spoke technique for search engine optimization off it. Perhaps you talked about only a ton of various matters after which subtopics inside there, and so that you wish to create a hub and spoke technique so you may very simply.
Simply with AI and, and really particularly, I ought to say with this, this content material remix characteristic that we constructed, however simply take that one piece of content material and spider it out into a number of different items of content material to type of get you began on that journey. And so that is, this has positively been certainly one of, by far the most well-liked options that, that we had as a result of and I, I keep in mind a couple of, I used to be, I used to be demoing this on the ground at inbound not too long ago.
And there was a pair examples that got here up that I type of overheard and noticed whereas I used to be on the market that have been simply, you recognize, simply so memorable for me. One, one was I used to be sitting there watching and, they usually stated, our rep goes to be so mad proper now as a result of as a substitute of being right here on the convention, she’s at.
And he or she’s in her resort room doing all of those precise duties proper now that this device could possibly be doing for her. And in order that was fascinating. After which I feel one other one which I noticed present up was an individual that simply very loudly stated, you recognize, holy, you recognize, particular phrase. And I simply regarded over and his jaw was on the ground and he was similar to, you may’t, I can’t consider you are able to do that.
And how briskly you are able to do that now. However the period of time financial savings and simply repurposing and creating content material is, is simply large. It’s simply large. [00:27:23] Mike Allton: Couldn’t agree extra. Trigger to your level beforehand, if people wished to do that, trigger we’ve had lengthy kind video for a very long time, many, a few years. And for those who wished to repurpose it, that was a big funding of time, notably for those who wished to do.
All of the issues that we knew finest practices clever, we must always do. Let’s say you probably did a stay to Google Hangouts on air, possibly, or a Fb stay or one thing like that again within the day. Nicely, you might need 30 to 60 minutes of a video. Perhaps you had a panel or a few folks speaking that’s 5 to 10, 000 phrases of textual content.
So completely. You need that to point out up. On the weblog, however you’ve bought to wash up that transcript and make it formatted properly so that individuals don’t really feel like they’re studying a transcript. They really feel like they’re studying a prose article, and then you definately wish to take out the video clips. However which means it’s a must to watch the complete 30 to 60 minute video no less than a few times extra to determine these clips.
Pull them out and at these, you recognize, I imply, it simply goes on and on and on. You possibly can speak about spending days getting content material out of that one factor, which on the finish of it’s nice as a result of now you might have, I’ve completed a chat. I might inform you 9, actually 96 various things, items of content material that you can get out of 1 Facebook live video, however who’s bought that type of time.
Very, very, and in the event that they do at the moment, it’s as a result of they’re up of their resort room, they’re As an alternative of being on the occasion the place they spent thousand {dollars}. I imply, by the best way, we’re speaking a couple of 4 to 500 an evening resort room, by the best way, in downtown Boston, not an costly alternative. Inform me a bit of bit extra although.
We’re speaking about HubSpots. Is it the remix characteristic? Is that what it’s referred to as? Content material remix. Sure. Content material remix. What are the choices when it comes to what sort of content material it will probably create? [00:29:05] Gabe Wahhab: Yeah, so you may so there’s each enter and output so from an enter perspective you may enter video you may enter audio you may enter from a url.
You possibly can enter a pdf or From with the content material with that’s inside HubSpot for output. Then you may output to video, you may output to audio you may output to weblog posts you may output to SMS messages, advertisements social posts virtually actually something that HubSpot can create. You possibly can output to instantly from there.
After which the, the, the great thing about it’s, is, you recognize, if you, if you strive a number of instruments initially, proper. Lots of people don’t. They don’t actually have a number of success initially, or they’re like, it sounds robotic, doesn’t sound like me, doesn’t have the factors on my enterprise and so forth. However the, the sweetness is, is that if you first arrange the product, we’ve the settings the place you set in what your advertising objectives are, you arrange a model voice the place you feed it, writing samples of your content material, and it’ll create a model voice on a per channel foundation.
Proper? So every channel goes to have a special model voice as a result of Instagram isn’t going to sound the identical as LinkedIn, which isn’t going to sound the sound as similar, the sound as a weblog. Proper. You’re going to feed it product descriptions of your merchandise and all of the totally different merchandise that you’ve got.
And so it has all this context, proper? Which generally you’re spending a number of time placing that right into a immediate or coaching one thing on all that data the place you simply put that in initially. And it has all that context each time it’s going to create this content material for you. And so it actually provides you the simple button as a result of we’ve primarily.
Discovered what the most effective LLMs or totally different fashions to make use of for that particular objective are. We discovered what the most effective immediate to write down for it’s, and we’ve all of the context in your ICP and personas. Trigger that’s one of many different issues truly is we, we enter the ICP as a part of it too, and you’ll truly select which particular ICP you’re creating it for.
So we’ve the details about who you’re creating it for. And we’ve the details about your model and the services that you’ve got. And so it’s bought a number of context, which is so critically necessary when creating content material that it has all of that context as effectively. And so I feel it’s tremendous necessary use case, you recognize, for that to, to, to, for repurposing content material and simply creating content material typically. [00:31:18] Mike Allton: I like these sorts of approaches to utilizing AI the place it’s not only a clean canvas, like a, like a, a model new Chat GPT chat, the place it’s as much as you to resolve what to inform it, what to ask it for that kind of factor, as a result of the device has been designed round repurposing content material, proper?
It’s asking you up entrance. Present us all these various things. It’s like my good friend Ruheene, who we’re going to speak to in a, in a pair extra episodes sooner or later she has bought a product, Hey Levi, that’s all about creating personas for the model, proper? So it’s asking you all of the questions it must ask.
So it’s prompting you because the model, proper? What do you should do to feed me in order that I can create a very improbable goal ICP or a number of personas you could then, you recognize, use. feed again in HubSpot and different kinds of instruments and make it possible for your advertising is on message. I feel that’s improbable, each for entrepreneurs and for PMMs, for anyone who’s in advertising and gross sales.
However let’s, let’s return to you and your PMM position for a second, as a result of I wish to speak about a number of the challenges and limitations possibly that you just’ve confronted notably with AI. In that position and the way you’ve overcome them. [00:32:30] Gabe Wahhab: Yeah. Look, I imply, I feel a number of the challenges that we’re going to face are the identical challenges that everyone else goes to face.
So, I imply, you might have issues like your hallucinations that you just’re sometimes going to have, or it’s simply arising with issues which might be incorrect. You’re going to have, did I give it the precise prompts? You realize, as I used to be asking it, did I get the prompts proper? Am I giving it the precise data that it wants?
So I don’t know if the challenges that we face are essentially distinctive Distinctive to essentially what all people else out there is, is often dealing with. It’s, it’s a number of the identical stuff you’re going to come across in some way, I’d say. [00:33:08] Mike Allton: That makes a number of sense for many who possibly are new to AI notably in the event that they’re PMs PMMs, they usually’re seeking to leverage or discover some AI instruments, what recommendation would you give them?
And are there any particular instruments or approaches that you just’d advocate? [00:33:22] Gabe Wahhab: You realize, truthfully, simply getting began small. Begin small, begin experimenting, after which simply proceed to develop in what you’re doing, discover a particular use case and simply attempt to clear up for that particular use case, as a result of I feel the actual magic occurs isn’t just type of getting in and writing a couple of prompts and type of getting a response it’s, it’s discovering a particular downside you’re making an attempt to resolve after which getting particularly.
You realize, begin making an attempt to particularly deal with that problem, making an attempt to particularly deal with that downside. And I do know you don’t, you don’t essentially should have one thing fancy, simply begin small after which begin to develop it, proper. Begin to refine it. As you begin to create that resolution begin having a number of the others inside your organization, use it and battle check it.
After which as you, as you begin to, as you begin to refine it and have a very nice product, you may then spend an increasing number of time primarily creating what you should, to resolve these challenges for you. I feel too, the PMA product advertising Alliance has a couple of sources you could take a look at, proper?
They they’ve been. They’ve been they’ve PMM GPT as an illustration, which you can begin to type of simply mess around with and begin to simply type of get a really feel for I don’t know if it’ll essentially make it easier to in, in your daily work, but it surely’s an fascinating device simply to type of make it easier to get a really feel.
And so they even have some articles on AI. You can begin to type of delve into a few of what the use circumstances is likely to be and simply a number of the yeah, a number of the use circumstances round use AI inside PMM as effectively. [00:34:49] Mike Allton: Terrific recommendation. We’ve had a number of company on the present who’re echoing what you’re saying about simply begin small.
Don’t attempt to utterly revolutionize your position in your profession in 24 hours as a result of it’s not going to occur. And I like the recommendation of taking a look at their GPTs. It’s one thing we’ve type of hinted at, however haven’t actually come proper out and stated, go take a look at GPT libraries, go take a look at what different features and prompts are on the market and see what would possibly apply to the work that you just’re already doing at present.
And undertake one. That’s how I bought the customized GPT that I, that I’ve created now as my present runner. I I’ve discovered about it as an thought and I checked out what they have been doing and I’ve tailored it and adjusted it over the time, however now I’ve a whole customized GPT the place I get to simply feed it the visitor title, their LinkedIn, they do a Bing search, you recognize, and we undergo this means of creating the present collectively.
And it saves me a lot time. Time. That’s only one instance. The issues that I discovered I’m doing frequently, and I can carry a I to assist me with that. Gabe, my final query for you is at all times certainly one of my favourite ones, as a result of I do know it’s so arduous to reply. And that’s, if we’re trying forward at how a I is creating, how do you see it impacting the position, notably in terms of product advertising?
And are there any particular improvement that possibly you’re enthusiastic about down the highway? [00:36:09] Gabe Wahhab: I imply, Velocity and effectivity are going to be large components, however that’s going to be large components for everyone. Proper.
So certainly one of my, certainly one of my favourite issues I feel is type of relating. AI to a calculator. And when calculators first got here out and what they did at the moment, a calculator was first utilized by an engineers, proper? Or people who find themselves doing tons and tons of math calculations all met by hand manually. And so what it did is it simply sped up the period of time that individuals needed to spend doing these calculations, which allowed them to then concentrate on you recognize, core issues With the ability to get to market sooner and so forth.
So I feel inside each position, whether or not you’re going to be a PMM or no matter that position is, you’re going to see the identical factor with AI. It’s simply going to change into a part of on a regular basis life. It’s going to, you’re going to see it in all of your totally different instruments. You’re going to have your personal customized instruments that you just’re going to construct for, you recognize, particular use circumstances that you just would possibly use, however in the end it’s going to make you assist you to work a lot sooner and, and assist you to then get to market a lot sooner as effectively.
With what you’re doing for messaging, with what you’re doing for analysis, with all of the various things that you could be be doing, it’s simply going to actually start to speed up that course of. However then on high of that, I feel exterior of just like the time financial savings and effectivity aspect. I’m extraordinarily excited for like personalization at scale, optimization and testing at scale and simply having the ability to do a few of these issues with AI within the combine, you recognize, since you’ve by no means been in a position to essentially say, Hey, Hey, Let me exit and check messaging at scale on a one to 1 foundation and see what the outcomes appear like.
And now we are able to, we are able to do this and we are able to get that data, particularly you probably have sufficient site visitors to get it in a short time, you will get it in a short time. And so I’m actually excited for that. You realize, I, I feel you went over this, hadn’t simply had a present on it not too way back on pocket book LM and a number of the actually thrilling issues I feel which might be going to return out of that.
I’m, I’m excited for the continuation of what Claude Sonnet’s doing and what flux is doing with picture technology. I feel picture technology nonetheless has some, some room to go, however I imply, simply general, it’s, it’s thrilling occasions and the pace at which issues are altering and, And so is, is basically wonderful, however these are a number of the issues that I’m, I’m enthusiastic about. [00:38:29] Mike Allton: It’s thrilling. Issues are shifting so quick. You talked about pocket book LM, the place we’ve simply bought such an enchancment in simply the previous six to 12 months when it comes to voice recognition and the power for AI to generate voice that may be very human. Like on the fly. I not too long ago noticed a video from Chris Penn, the place he was demonstrating the His, I feel he referred to as it synthetic personas.
I is likely to be getting that mistaken, however he’s utilizing AI to develop personas. After which he’s, he’s loading all that up in again into an AI in order that he can have a dialog with it. And I’ll hyperlink to that video demo within the notes as a result of it actually, it was a very clear. Mum or dad and phenomenal demonstration of how far AI has come and its potential to have a dialog actual time with an actual human a couple of very particular subject that will assist the human.
So on this case, from the PMM perspective, it’s turning into a very precious device for serving to to coach gross sales workers on new product options, as an illustration, or give them The coaching of, you recognize, pretending to enter a gross sales name, speak about a brand new characteristic, a demo, actually thrilling occasions. And this has been a improbable dialog.
Thanks a lot sport for people who wish to know extra about you. Perhaps we wish to join with you or comply with you. The place can they go? [00:39:51] Gabe Wahhab: LinkedIn is often the best manner. You additionally go to my web site, gabewahhab. com. That a type of two areas are best technique to get in touch with me.[00:40:01] Mike Allton: Terrific. Thanks a lot, Gabe people.
Admire you listening at present. We’ll have all of these hyperlinks within the present notes beneath. And I bought to inform you, if that is your first foray into AI and advertising, I’ve bought a useful resource only for you. It’s linked down beneath. It’s the AI advertising primer. It’s going that can assist you perceive all these little buzzwords and particular labels we’ve been speaking about all through the present, LLMs, Genesis, Claude, ChatGPT, what’s the distinction between all this stuff?
What does all of it imply to you? And how will you be taught all that? And get forward in your profession. Examine that out within the hyperlinks beneath till subsequent time. Welcome to the grid. Thanks for becoming a member of us on AI in advertising unpacked. I hope at present’s episode has impressed you and given you actionable insights to integrate AI into your marketing strategies. In case you loved the present, please subscribe in your favourite podcast platform and take into account leaving a evaluate. We’d love to listen to your ideas and reply any questions you might need.
Don’t neglect to hitch us subsequent time as we proceed to simplify AI and make it easier to make an actual impression in your advertising efforts till then hold innovating and see simply how far AI can take your advertising. Thanks for listening and have a improbable day.
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