Whatfix raises $125M to expand global reach and enhance its digital adoption platform

Digital adoption platform and analytics supplier Whatfix Pvt. Ltd. introduced immediately that it has raised $125 million in a brand new late-stage funding to boost its product suite by natural development and strategic acquisitions and to develop its market presence globally.

Based in 2014, Whatfix affords a digital adoption platform that helps organizations enhance software program adoption and person productiveness. Powered by generative synthetic intelligence, Whatfix’s product suite features a digital adoption platform, simulated utility environments for hands-on coaching, and no-code utility analytics.

Primarily based on an idea it considerably awkwardly calls “Userization,” Whatfix’s platform shifts accountability to know-how to make sure that it adapts to customers and never the opposite method round. By means of using generative AI in its product suite, mixed with digital adoption, product analytics and utility simulation, Whatfix accelerates a user-first method with an “expertise layer” throughout the enterprise software program stack. Doing so permits enterprises to maximise their return on funding throughout their stack whereas permitting staff to construct better effectivity.

Whatfix companies embody no-code authoring that enables for the creation of interactive guides with out coding and multiformat content material technology that mechanically produces movies, PDFs and slideshows. Moreover, content material segmentation permits for focused content material supply to particular person teams for a extra customized expertise.

On the analytics and integration entrance, Whatfix affords AI-driven product analytics to optimize software program utilization and person engagement, together with person habits monitoring to watch utility interactions. The corporate’s companies supply cross-platform assist for net, desktop and cellular, enterprise integrations and a self-hosting choice to make sure seamless deployment and flexibility throughout programs.

Whatfix has seen sturdy development since final elevating enterprise capital in 2021, with a 4.5 occasions improve in annual recurring income, although it didn’t present absolute numbers. The corporate helps over 80 Fortune 500 firms and counts amongst its prospects Arrow Electronics Inc., Schneider Electrical SE and Avnet Inc., together with companions together with Microsoft Corp., Salesforce Inc., Infosys Ltd. and Accenture plc who use Whatfix to speed up ROI on their know-how investments.

Warburg Pincus led the Collection E spherical, with present investor SoftBank Imaginative and prescient Fund 2 LP additionally taking part.

“Enterprises are grappling with the complexities of digital transformation and the ever-increasing strain to ship distinctive person experiences,” stated co-founder and Chief Government Khadim Batti. “This funding will add extra gas to the tank, accelerating a brand new period of innovation for our trade, bolstering the unparalleled worth we convey to our prospects and reshaping the way forward for software program adoption.”

Picture: Whatfix/YouTube