From unsupported background pictures to alignment points to these irritating white traces to pointless borders, Outlook is full of points, making it some of the difficult e-mail environments to work in.
Outlook may be notorious for main the loudest, busiest neighborhood boards on-line, kindling endless dialogue threads amongst pissed off e-mail builders with sackfuls of stumpers.
In one among our earlier posts on the problem of rendering in Outlook, we mentioned quite a few related bugs and corresponding workarounds.
However irrespective of what number of bugs you’ve already encountered and crushed, Outlook at all times appears to have a brand new one ready for you.
The most recent? Truncated padding.
Now, you might need confronted this downside too, or are at present fighting it.
However when you’ve by no means needed to cope with it earlier than, you’re going to must ultimately. It’s Outlook, in spite of everything; and you may’t be too cautious with the way you develop your advertising and marketing emails to look excellent on this e-mail consumer.
For now, let’s discover the issue of truncated padding.
What Was The Concern?
In latest e-mail communications, a number of e-mail shoppers have skilled an issue the place the e-mail content material is being minimize off on the right-hand facet when considered in Outlook.
We have now come throughout this situation with a few of our shoppers and noticed that it appears to be remoted to particular units. On this state of affairs, the content material is barely truncated on the suitable facet of the e-mail, whereas the general width of the email is preserved.
Right here is the screenshot displaying the issue encountered by our consumer.
As you’ll be able to see, the content material is being minimize off.
This raises a major query as solely the inside a part of the e-mail is affected, whereas the outer physique stays intact. Upon conducting extra assessments, we noticed that this downside isn’t skilled by all customers, however only some have reported considerations about it.
“It’s [Outlook] a playground the place a superbly aligned button turns into a badge of honor, and a desk that refuses to cooperate transforms right into a testomony of our problem-solving abilities.”
– Alex Ilhan, e-mail developer, on Electronic mail Acid
How We Solved It
We tried to extend the suitable spacing within the e-mail to see if the content material would nonetheless be minimize off. Curiously, it turned out that in these e-mail shoppers or units, the issue was solely related to the padding.
At present, the best answer that resolved the problem was to extend the right-side spacing by roughly 10-15px, or in keeping with the cropped half, which ensured that the content material displayed appropriately.
Since only some of our shoppers raised this situation and the padding answer proved efficient, we applied this answer and haven’t acquired any additional inquiries about it.
Nevertheless, this incessantly causes the word-break downside the place the phrases within the emails are cut up throughout traces with a hyphen (-) showing in between, which isn’t at all times fascinating. The screenshot beneath illustrates this situation.
To repair this situation, we included a CSS model “word-break: keep-all;” which prevented the phrases from breaking, ensuing within the correct look of the e-mail. The template appeared right after implementing these options, and our consumer permitted it.
Physique copy textual content goes right here the place you'll be able to edit your content material and take a look at it.
Under is the screenshot from the file after making these modifications.
“Consider coding for Outlook as a puzzle ready to be solved, and you might end up loving Outlook and all of its quirks.”
– Carin Slater, Electronic mail and Content material Progress Advertising and marketing Supervisor at Litmus
Unlock Extra Insights into Outlook
In the event you need assistance with Outlook, visit our Outlook section the place we cowl a variety of widespread and not-so-common challenges in Outlook.
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