WD Is Ending Support for Its My Cloud Discovery Desktop App – Review Geek

Customers now have to manually allow native community entry.

The Discovery Desktop app, which lets you mount a WD My Cloud drive in your laptop, will be discontinued in June of 2023. This resolution is certain to upset prospects, who are actually pressured to manually allow native entry on their My Cloud gadgets.

In line with Western Digital, the Discovery Desktop app is a “legacy software program product” that’s “not in line with the corporate’s buyer expertise ecosystem.” In June of 2023, WD will finish help for this app, which means that there will likely be no new options or safety updates.

Discovery Desktop might proceed to work after June of 2023. However WD says that the desktop app will finally break on account of incompatibilities with My Cloud OS updates. (That mentioned, even when this app continues working after June of 2023, I counsel ditching it. The shortage of safety updates will go away you susceptible to ransomware and different assaults.)

To be clear, Discovery Desktop isn’t an incredible app. But it surely’s an extremely helpful app, particularly to inexperienced My Cloud customers. Manually organising native community entry on a My Cloud system could be a complicated job, however Discovery Desktop made it simple!

Western Digital’s directions are extremely messy—I needed to dig round a bit to search out its guide on local network access. So, to maintain issues easy, I’m going to summarize these directions right here:

1. Allow UPnP on Your Router: This course of differs for every model of router, and UPnP is commonly disabled by default. (Your greatest wager is to type your router’s IP into the handle bar in your browser. You may often discover the IP handle on the underside of your router.)
2. Signal into My Cloud Dashboard: Use the web app, iOS app, or Android app to sign up. Ensure that your laptop or telephone is linked to your private home web, in any other case this gained’t work.
3. Allow Native Community Entry: This toggle is disabled by default. It must be situated in your dashboard settings.
4. Create SMB Login: Create a username and password for SMB native community entry. (That is totally different from the username and password you utilize to entry the dashboard.)
5. Get On Your Laptop: Enter the Community tab in your Home windows File Explorer or macOS Finder. Your My Cloud drive ought to seem on this tab. Double-click it and enter the SMB login credentials that you simply made within the earlier step. The drive ought to mount to your desktop.

If any of those steps fail, please be sure that you’re logged into your native community. Disable something in your telephone or laptop that my intervene with native community entry, resembling a VPN. And double-check that UPnP is enabled in your router.

Word which you could arrange native community entry for a number of customers, every with their very own distinctive login credentials. It is a privateness function that means that you can isolate every consumer’s recordsdata. (Although you may arrange shared folders.)

Once more, WD will finish help for Discovery Desktop in June of 2023. Even when the app continues working after help ends, you must keep away from utilizing it, as its lack of safety updates will go away you susceptible to hackers and malware.

Supply: Western Digital