iCloud brand
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Some iCloud usersare having hassle syncing with iCloud Drive, Images, and backup add after updating to iOS 16.3, and all of it appears associated to a scarcity of two-factor authentication.
In posts to Apple’s assist boards and to Reddit, in addition to for one reader who contacted AppleInsider, it appears there is a matter for some customers attempting to work together with iCloud. The situations observe the update to iOS 16.3 which made safety modifications to allow bodily safety keys for use to safe accounts, in addition to increasing Advanced Data Protection outdoors of the U.S.
The reports by users clarify that they see a message studying “An Surprising Error Occurred. Please attempt once more later” after attempting to allow beforehand lively and useful options, which were turned off post-update. These options embody iCloud Drive and iCloud Backup, amongst others.
A typical thread all through consumer reviews is that two-factor authentication is not enabled most often. In some situations, follow-up reviews point out that enabling two-factor authentication to the Apple ID could be a workaround, however not everybody needs to allow that safety characteristic on their account.
There are additionally a couple of reviews the place customers are having the identical difficulty however have already got two-factor authentication enabled, so there’s a risk that it might be as a result of one thing else.
In line with Apple’s iCloud data security overview, “All new Apple IDs require two-factor authentication” to be enabled on an account, and that it’s also required for varied different ecosystem options, comparable to end-to-end encryption.
Apple rolled out Superior Knowledge Safety within the U.S. in December 2022, which provides end-to-end encryption to iCloud Drive, system and Messages backups, Images, and different parts. The characteristic was expanded to different nations on January 23.
It additionally seems that some customers have tried to get assist from Apple’s assist, and it appears Apple is conscious that there’s something taking place with the system.
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