PrestaShop WhatsApp Enterprise Order Notifications: Notify or alert your prospects of time-sensitive data, reminiscent of Order affirmation, Order standing replace, and Monitoring quantity added to an order by sending them notifications on WhatsApp. Along with it, you’ll be able to create WhatsApp campaigns and ship them to the purchasers.

Examine the overview of the plugin within the video mentioned-below –

https://www.youtube.com/watch?v=AIBY_f-y658

Let’s look nearer at WhatsApp Enterprise Order Notifications module options:

  • The module is MultiShop suitable.
  • Notify prospects about their order affirmation, order standing, order’s monitoring quantity straight on WhatsApp.
  • Choose order standing on which the notification might be despatched to the purchasers.
  • Create message templates for every occasion (order affirm, order standing replace and monitoring quantity added to order and OTP) individually.
  • Create campaigns for advertising goal and ship them to your prospects on WhatsApp.
  • Add class hyperlink to marketing campaign.
  • Add interactive and extra interesting buttons to your marketing campaign messages. These buttons might be of two sorts:
    – CTA
    – Fast Reply
  • Automate responses to buyer queries.
  • Entry Message Statistics.
  • Firstly, go to the module supervisor in again workplace and click on on ‘add a module’.
  • After that, drag and drop the module file or choose the file from the system.
  • On this means, the module set up might be profitable.

Or, you may as well configure the module from module record web page.

So as to configure this module, you could have the next particulars:

  • Telephone Quantity Id
  • Enterprise Account Id
  • Everlasting Token

To get the API keys & add new apps to the account, it’s essential create a developer account on Fb. After logging in to the account, acquired to “My Apps” part.

Click on “Create App” button to create new app.

Choose an app kind to “Enterprise”.

Present App title, App contact e mail and likewise choose Enterprise Account to attach the created app.
After that click on “Create app” button.

You can be redirected to the Dashboard of your app and from right here it’s essential arrange WhatsApp.
Click on “Set Up” button to proceed.

The Enterprise Account might be proven as pre-selected. That you must merely click on on “Proceed”.

You’ll get the Telephone Quantity Id and WhatsApp Enterprise Account ID right here.
From this web page, you may as well view your created templates and additional test their standing (accredited, pending or rejected).
To go reside, you’ll need to ADD PHONE NUMBER.

Yet one more factor, it’s essential Configure the Webhooks from right here. Click on “Configure Webhook”.

Faucet on the edit button to enter the Callback URL and Confirm token from the module.

Copy and Paste the small print from module’s Webhook configuration part.

After that is performed, In handle webhook fields you could subscribe message_template_status_update and messages occasions in v13.0 for getting webhook response. Click on on Handle.

Now subscribe message_template_status_update and messages occasions in v13.0 .

The Final step is so as to add your Manufacturing Quantity. Click on “Add Telephone Quantity” in Step 5.

The module provides three new tabs within the again workplace. These are:
1) Configuration
2) Marketing campaign
3) Message Analytics

Let’s perceive every of it one after the other. Beginning with,

That you must enter the small print like your Telephone Quantity ID, Enterprise Account ID, and Everlasting Token to make use of this module. With out these particulars you will be unable to proceed forward with additional module configuration.

You’ll be able to ship notifications to prospects on the next 3 occasions:
a) Order Affirmation
b) Order Standing Replace
c) Monitoring Quantity
d) OTP

For sending the notifications, you could outline its template. So right here, you’ll be able to set template for every occasion individually.
Additionally, notice that message templates would require approvalfrom WhatsApp earlier than being despatched out to prospects.

Order Affirmation:

View on WhatsApp:

Order Standing Replace:

WhatsApp View:

Monitoring Quantity:

WhatsApp View:

OTP:
Right here you’ll need to set the template of the OTP message which might be despatched to the shopper for WhatsApp quantity verification when he/she opts to obtain the messages.

WhatsApp View:

This tab is given to determine whether or not or not you need to ship notifications. You’ll be able to configure it occasion clever.
Additionally, you’ll be able to choose the order standing on which the notifications might be despatched.

By configuring this you’ll be able to automate response to buyer queries and likewise while you ship marketing campaign to buyer there response might be replied by Webhook to proceed additional.

Instance:
Buyer sends you any random message on WhatsApp. Say “Hello”. Now, after receiving “Hello” from buyer, an automated response might be generated and despatched to the shopper.

Tab 2: Campaigns

You’ll be able to create campaigns for advertising goal and ship them to your prospects on WhatsApp.

Whereas creating Campaigns, you’ll be able to set Header Kind to both,
1) Textual content
2) Media
Moreover, you’ll be able to embody interactive and extra interesting buttons to your marketing campaign messages. These buttons might be of two sorts:

– Fast reply

We’re going to create few campaigns and see how do they give the impression of being.
Marketing campaign 1:
Marketing campaign Identify: Deserted Cart Demo
Header Kind: Textual content
Present Buttons: Enabled
Button Kind: Name to Motion
Button Motion Kind: Name

WhatsApp Look:

Marketing campaign 2:
Marketing campaign Identify: Monsoon Supply Demo
Header Kind: Media
Present Buttons: Enabled
Button Kind: Name to Motion
Button Motion Kind: Go to Web site

Marketing campaign 3:
Marketing campaign Identify: Summer season Supply Demo
Header Kind: Media
Present Buttons: Enabled
Button Kind: Fast Reply
Button Motion Kind: Go to Web site

You’ll be able to entry very important metrics like what number of of your messages have been despatched and delivered.
You’ll be able to filter knowledge by date and consider the knowledge on a Half Hourly, Day by day, or Month-to-month foundation.

At buyer account space, a tab might be added by title “WhatsApp Notification”.

The client can choose in to obtain WhatsApp notifications from right here.

This was all concerning the WhatsApp Enterprise Order Notifications | Gross sales Marketing campaign Module. I hope this doc will aid you in checking the performance of the module in a greater means.

Additionally, do tell us about your views within the feedback.

For any sort of technical help or question ship us a mail at [email protected]

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Present Product Model — 4.0.0

Supported Framework Model — 1.7.x.x


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