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Demo:
Touchdown Web page: URL: https://infysupport.infyom.com/
Backend URL: https://infysupport.infyom.com/login
Admin Login : admin@infysupport.com / 123456
InfySupport – All in-one Laravel Assist Desk Assist Administration Resolution
InfySupport is Digital tickets administration system that permits clients to lift points and hint its standing and responses. it affords your staff / brokers to make use of it and its give you very clean and straightforward circulation.
Assist
Options:
Function Description:
Listed below are some Key Options and Ideas that InfySupport supplies.
Stunning Web site
The touchdown web page helps clients to seek out particulars about you.
InfySupport comes with lovely touchdown web page which assist clients to register into system and create tickets.
Prospects can search public tickets and verify feedback on that tickets. Typically they don’t have to create a ticket in any respect. as identical tickets might be created by another customers too.
Prospects should have to do registration into system whereas submitting their first ticket. Later they’ll log in right into a portal and monitor their ticket standing there.
Stunning Admin Panel
Now we have created a gorgeous and easy-to-use admin panel to handle your data and tickets. You’ll be able to create new stuff and replace the contents from there.
Dashboard
All the knowledge at a look about what’s taking place within the assist system. What number of tickets submitted up to now. What number of tickets are nonetheless lively and what number of are closed. It’s the place the place system admin can have an entire thought about his website.
Brokers
Agent will play import position on this system as they’ll handle the purchasers and their tickets.
Admin can handle all brokers from Brokers menu. See their profile data and make edits if wanted. Even he can create and delete the brokers.
Prospects
Prospects might be dealt with by brokers. Buyer will create tickets and lift points to assist system.
They cal additionally do a login and verify his tickets that they created. They’ll add feedback to tickets.
Classes
Each ticket will be categorized into a special class primarily based on its function. So it’s simple for the admin to learn how many tickets have been submitted on a selected class.
Tickets
Admin can see all of the tickets which are in system on this module. Admin also can create new tickets on behalf of buyer and assign it to associated agent.
Admin can delete a selected ticket too and in a position to change the ticket standing.
FAQs
Handle your web site FAQs on this module to reply customers’ steadily requested questions.
Settings
Varied settings associated to assist system branding like, title, firm url, emblem, footer, firm handle, social media hyperlinks and many others. will be managed from this part.
Agent Portal
Brokers can see their tickets into their panel. they’ll see lists of tickets which are assigned to him and take actions on associated tickets, as soon as clients challenge get resolve agent can shut ticket.
Buyer Portal
Prospects can do login and permit to entry tickets created by him. clients can monitor their ticket standing of their dashboard and shut ticket if their challenge is solved.
Tags
- assist desk for purchasers
- tickets administration
- agent portal
- tickets repies
- tickets
- clients ticket administration
- elevate tickets
- elevate personal / public tickets
- tickets classes
- assist system
- buyer assist system
- assist administration
