US telco Dish mentioned it’s investigating a multi-day community “situation” that knocked a few of its methods offline, leaving clients stranded from the online.
In an electronic mail to The Register on Monday morning, a Dish spokesperson mentioned the satellite tv for pc TV firm is working to revive all of its methods “as shortly as doable,” however declined to reply questions on whether or not the outage was resulting from a ransomware an infection, as has been broadly speculated on social media.
“We skilled a methods situation with our company community on February 23 that has effects on our inside servers and phone methods, and the problem is being investigated,” the Dish spokesperson mentioned.
“Our DISH TV, Sling TV, Wi-fi providers, and knowledge networks proceed to function and are up and working. Nonetheless, a few of our company communications methods, buyer care capabilities, and web sites had been affected. Our groups are working exhausting to revive affected methods as shortly as doable and are making regular progress.”
The corporate’s essential web site has a message thanking customers for his or her persistence, however hasn’t offered any further details about what occurred or when it expects to resolve the problem.
Now on day 4, the outage started as Dish was announcing its fourth quarter and financial yr 2022 earnings.
As clients took to Twitter to lament the outage — and the corporate’s lack of transparency — some speculated that Dish suffered a DNS assault, or was the newest ransomware victim.
This @dish ransomware state of affairs is loopy. Their methods have been down FOUR DAYS. I’m wondering in the event that they thought they may get away with not paying…
— Benjamin Miller (@benmillerMKE) February 25, 2023
British infosec watcher Kevin Beaumont mentioned based mostly on what he is seen, Dish skilled a “damaging assault.”
“Based mostly on community boundary, area identify adjustments and numerous different artefacts, it seems they might have skilled a damaging assault,” he said on Mastodon. “Even their enterprise providers are MIA. They’ve a collection of web sites hosted immediately by WordPress.com, and even these have been deleted.”
The Dish outage follows a number of high-profile cyberattacks over the previous week. This consists of Canadian communications big Telus, which final week mentioned it was investigating whether or not crooks have stolen worker knowledge and its supply code, all of which is being provided on the market on a prison discussion board.
Additionally final week Irish agricultural megacorp Dole confirmed a ransomware an infection shut down a few of its North American manufacturing crops. ®
