Final Up to date February twentieth, 2023
Listen to “242. The Heartbeat Behind The Spreadsheet w/ Amer Syed” on Spreaker.
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The acquisition of a house is likely one of the most emotional investments we make in life. Once we view a home, these aren’t merely bedrooms and dwelling areas — they’re our sibling’s room, or grandma’s workplace, or the place we’ll have household sport nights and host our dearest buddies. Every space takes on an emotional high quality from the outset.
Emotional connectivity is sort of immeasurable as a quantity. Nevertheless, the return on investments in significant and emotional connection far outweigh any struggles. The identical precept applies to purchases throughout industries. What’s the emotional buy-in, and the way can buyer expertise fashions help that connection?
At the moment’s visitor is Amer Syed, Vice President of Gross sales at Beazer Homes. He’s a seasoned gross sales chief in new building properties who has served in gross sales roles with different house builders like Century Communities, Toll Brothers, Shea Properties, and Meritage.
Amer is a champion for emotional connection and goals to humanize the house shopping for course of and to enhance how we have interaction with information. He believes performing with consideration for the names behind the numbers results in extra impactful and memorable service. He witnesses the consequences of emotional connectivity every day in his work, the place referrals are equal to gold and repute paves the best way for fulfillment. Folks acknowledge real consideration after they really feel it – and Amer channels that into each side of his profession.
Take heed to this episode to be taught:
• Tips on how to get previous the numbers and join with the individuals behind them
• Why you have to be doubling-down on emotional connectivity
• Tips on how to make higher tech and automation selections
• What concerns you need to make earlier than becoming a member of your subsequent crew
• Why video needs to be included in additional of your messaging
Hear Episode 242 and each different dialog on The Customer Experience Podcast in your podcast app …
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We additionally embed the total dialog and make it searchable proper right here in these blog posts. The recording with Amer Syed is true right here …
Listen to “242. The Heartbeat Behind The Spreadsheet w/ Amer Syed” on Spreaker.
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