Retailer reveals most reliable graphics cards and motherboards, warranty process times

Why it issues: It is a unhappy reality that graphics playing cards and motherboards can fail for one purpose or one other. Offering they’re nonetheless lined, that is the time to benefit from their warranties. However which producers create essentially the most dependable {hardware}, and that are the quickest at finishing up guarantee repairs? A significant PC retailer in Switzerland has given us an thought by publishing their guarantee declare statistics.

Reddit consumer GaoHAQ (by way of VideoCardz) posted the GPU and motherboard defect fee for every model that Swiss retailer Digitec bought during the last two years. That timeframe is a vital issue because it covers the peak of covid-19 and the cryptomining craze, which might considerably skew the guarantee case period stats, although it is nonetheless an attention-grabbing learn.

Beginning with the GPU guarantee rating—how usually a product from a selected model had a defect within the first 24 months—essentially the most dependable firm is Dell. That does not come as a lot of a shock as Dell solely makes enterprise/workstation playing cards similar to Nvidia’s A6000, which prices $6,799. The shortage of customized cooling and manufacturing unit overclocking, together with their excessive worth and construct high quality, contribute to the failure fee of 0%.

Second to Dell within the guarantee rating desk is Asrock with a failure fee of simply 0.3%, adopted by different smaller firms: Gainward, Inno3D, PNY, and Pallit. Apparently, the 2 worst producers, Sapphire (2.4%) and XFX (2.5%), produce solely AMD playing cards.

Regardless of its comparatively poor displaying within the guarantee rating part, Sapphire tops the guarantee case period desk. On common, it took simply 3 days for the corporate to course of a guaranty declare type from the second it arrived on the service heart till the defective card was again with the client.

EVGA, which has a popularity for providing glorious and efficient product warranties, was the joint second-best performer with a wait of 9 days. Sadly, the corporate final yr announced that it would not be producing RTX 4000-series GPUs resulting from an abusive relationship with Nvidia.

As for the producer that took the longest period of time to course of a guaranty, Gigabyte took this undesirable title with a mean wait time of 18 days.

Transferring onto motherboards, MSI has the bottom failure fee on this class (2.8%), whereas Supermicro’s 5% locations it final. As for a way lengthy it takes firms to restore these merchandise, Biostar is high with 0 days, seemingly that means it sends out alternative boards as quickly because the defective ones arrive at its restore heart.

Mockingly, Gigabyte, which took the longest time to repair its GPUs, was second-quickest with mobo guarantee circumstances, taking simply three days to finish a declare course of. Asrock was final with 13 days.

There are a number of caveats with this knowledge, together with regional legal guidelines regarding guarantee claims, however it’s a doubtlessly useful set of stats for these contemplating a GPU or motherboard buy.