On Jan. 1, as individuals internationally drew up their lists of 2023 resolutions, The New York Occasions revealed a content material sequence referred to as the 7-Day Happiness Problem, aimed to assist and capitalize on the commitments.

Launched by The Occasions’ Nicely desk, which has seen upticks in viewers and advertiser demand, the Problem provided seven day by day prompts designed to assist readers assess the state of the relationships of their lives and supply them with workout routines to strengthen them.

The content material package deal drove readers to enroll in the flagship Nicely e-newsletter, already the most-popular subscriber-only e-newsletter in The Occasions’ roster, in line with Lori Leibovich, the editor of Nicely.

Inside the first eight days of the brand new yr, greater than 110,000 Occasions subscribers signed up for the e-newsletter—almost double the 65,000 sign-ups the Nicely desk generated with its 2022 Eat Nicely Problem. The Nicely e-newsletter now has greater than 1 million subscribers, although the writer wouldn’t share the precise quantity. 

The package deal has led to a 23% year-over-year improve in site visitors over the identical time interval, in line with the writer. The kickoff evaluation quiz collected over 1 million web page views, whereas the articles themselves garnered 4 million web page views.

“We cowl the subjects that preserve individuals up at night time—their households and their well being—and that speaks to a few of these numbers,” Leibovich stated. “However this one struck a chord. I believe it displays the truth that we all know our readers.” 

The inflow of e-newsletter sign-ups to the subscriber-only product displays the rising emphasis publishers have positioned on subscriber retention efforts, an space of redoubled focus as subscription acquisition slows throughout the media trade. According to Zuora’s Subscribed Institute, present subscribers generate, on common, 76% of an organization’s annual recurring income. The Occasions now has 9.33 million complete subscribers, per its November earnings.

The success underscores the rising attract of well being and wellness content material, whose evergreen nature and common viewers have shifted—however not diminished—its enchantment to readers within the wake of the pandemic.

Increasing give attention to relationships and psychological well being

The pandemic profoundly affected the relationships individuals had with their household, family members, colleagues and others, in line with Leibovich. 

The recognition of articles exploring friendship and marriage suggests a starvation for a recent examination of social ties and their function in well being. The Atlantic, citing comparable information, launched its own happiness-centric franchise last year

When Leibovich joined Nicely in January 2021, she started increasing its remit past bodily train and diet and into relationships and psychological well being.

The technique has gained traction: In 2022, 5 of The Occasions’ prime 10 most-shared articles got here from the Nicely desk, and pageviews to the part have been up 14% in comparison with 2021 and 58% in comparison with 2020, in line with the writer.

The expanded attain has led to an uptick in direct promoting. In 2022, Nicely elevated the variety of its direct purchasers by 22% in comparison with 2021 and 43% in comparison with 2020, in line with the writer, however wouldn’t share particular income figures.

The inflow of readership comes because the well being and wellness info ecosystem is besieged by false claims and doubtful science, particularly on social media platforms like TikTok. Just like The Occasions’ technique with Wirecutter, Nicely has positioned itself as a client useful resource backed by rigorous reporting with columns like Rip-off or Not. 

Managing churn by means of author character

Though Nicely has grown over the past two years, a lot of the worth of its 110,000 e-newsletter sign-ups come from subscriber retention, stated Amy Konary, the founder and senior vice chairman of the Subscribed Institute.

With a subscriber base as broad as The Occasions’, the writer wants to supply in-depth merchandise that cater to completely different pursuits. Well being and wellness, as an issue that each impacts everybody and is the article of intense focus for some, suits that description neatly, Konary stated.

The problem, naturally, will assist retain these new subscribers after the conviction of their New Yr’s resolutions has light. To take action, Nicely plans to introduce packages much like its Happiness Problem throughout the yr, together with a possible mid-year check-in product, stated Leibovich. 

Nicely hopes to retain its new readers by means of e-newsletter reporter Jancee Dunn, who joined The Occasions in December, and makes use of a private and intimate tone in authoring the e-newsletter.

“All people has a physique, so the content material naturally reaches a large, evergreen viewers,” she stated. “However for some individuals, it’s a very powerful factor of their lives.”


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