Product news - June 2026

We’re delighted to announce a brand new enhancement to our Publication module—some of the requested options from our customers.

This replace is designed to provide you much more environment friendly management over your recipient lists, whereas offering better visibility into the standard and well being of your contact databases.

From the Recipients tab, now you can entry a devoted recipient administration interface by clicking on a listing.

The next actions can be found:

  • Edit – Modify the listing title, present contacts, and subscription preferences (together with permitting unsubscribes).
  • Add Recipients – Add new recipients with out affecting the present contact listing.
  • Delete – Completely delete the listing.
  • Bulk Actions – Choose a number of recipients and carry out bulk operations resembling delete, re-subscribe, or reactivate.

After sending a e-newsletter utilizing the Create Marketing campaign choice, the recipient listing displayed on the left aspect of the statistics dashboard (“Variety of Recipients”) now consists of a number of supply statuses that assist you to monitor distribution progress:

  • Pending
  • Sending
  • Despatched
  • Delayed
  • Bounced
  • Expired

Standing Definitions

Bounced
The e-mail couldn’t be delivered to the recipient. A bounce could also be both non permanent (mushy bounce) or everlasting (laborious bounce).

Delayed
A ready interval throughout which the system continues making an attempt supply earlier than figuring out whether or not the failure needs to be categorized as a mushy bounce.

That can assist you higher perceive the general well being of your recipient lists from the Recipients tab, three listing statuses are actually out there:

  • OK
  • Laborious Bounce
  • Tender Bounce

The final two statuses are displayed solely after three consecutive failed supply makes an attempt.

This rule helps stop legitimate electronic mail addresses from being eliminated prematurely, as some electronic mail servers could quickly reject a e-newsletter or classify it as spam throughout one or two supply makes an attempt earlier than accepting it on a subsequent ship.

When a tough or mushy bounce standing is confirmed, the e-mail deal with is robotically faraway from the recipient listing.

After all, it stays potential to reactivate a beforehand disabled electronic mail deal with at any time.

Understanding Bounce Varieties

Laborious Bounce
A everlasting supply failure. The recipient’s electronic mail deal with is invalid or now not exists.

Tender Bounce
A brief supply failure. The e-mail deal with is legitimate, however the message couldn’t be delivered as a consequence of a brief problem.

Widespread causes embody:

  • Full mailbox
  • Recipient server unavailable or overloaded
  • Message dimension too massive
  • Momentary connection problem

Thanks to those new indicators, it is possible for you to to make extra knowledgeable choices concerning your mailing lists and maximize the impression of your newsletters.

Please word that these new knowledge factors can be found for campaigns despatched from June 4, 2026, onward.

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