{"id":8529,"date":"2022-02-01T14:21:04","date_gmt":"2022-02-01T14:21:04","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/01\/b2b-content-in-2022-ok-so-now-what\/"},"modified":"2022-02-01T14:21:04","modified_gmt":"2022-02-01T14:21:04","slug":"b2b-content-in-2022-ok-so-now-what","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/01\/b2b-content-in-2022-ok-so-now-what\/","title":{"rendered":"B2B content in 2022: OK, so now what?"},"content":{"rendered":"<p> <a href=\"https:\/\/go.fiverr.com\/visit\/?bta=1052423&nci=17043\" Target=\"_Top\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/fiverr.ck-cdn.com\/tn\/serve\/?cid=40081059\"  width=\"601\" height=\"201\"><\/a>\n<br \/><img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/b2bm.s3.amazonaws.com\/styles\/medium\/s3\/david_mcguire2.jpg?itok=F9ibzuFA\" \/><\/p>\n<div>\n<h3>What does good content look like as we approach the third year of Covid? B2B copywriter David McGuire has some thoughts.<\/h3>\n<p>In the next few weeks, we\u2019ll officially start the third year of the pandemic. You might think we\u2019d all know the drill by now, with a clear view of what works and what we can expect. But when was life ever that simple?<\/p>\n<p>The nature of work is as unpredictable and fractured now as it\u2019s ever been. And for those of us creating B2B content, that poses a challenge. If we don\u2019t even know what someone\u2019s workplace looks like \u2013 let alone how they feel about it \u2013 anymore, it\u2019s hard to craft a message that resonates.<\/p>\n<p>So what\u2019s <em>really<\/em> going on? And what should we, as B2B content creators, be doing now?<\/p>\n<h4>Mixed messages on the return to the office<\/h4>\n<p>While governments seem keen to fast-forward to the end of Covid, the picture in workplaces is much more uncertain.<\/p>\n<p>Google\u2019s <a href=\"https:\/\/www.reuters.com\/technology\/google-buys-london-site-1-billion-2022-01-14\/\">billion-pound investment<\/a> in central London office space might look like a firm vote of confidence that everyone will soon be back together, working in the office. But the picture is more complicated than that: the planned refurbishment includes dedicated hybrid working facilities, and just last month the company became one of a growing number <a href=\"https:\/\/www.washingtonpost.com\/business\/2021\/12\/06\/omicron-return-to-office\/\">shelving their plans<\/a> for a return to the office.\u00a0<\/p>\n<p>It\u2019s not just business leaders that are divided; workers are too. In the US, Morning Consult polled remote staff who would usually work from the office, and found <a href=\"https:\/\/nypost.com\/2022\/01\/12\/most-remote-workers-say-they-may-quit-before-returning-to-office\/\">more than half<\/a> would rather quit their job altogether than go back to their former working style.<\/p>\n<p>As Stanford University economics professor Nicholas Bloom puts it: \u201cThe return-to-office date has died.\u201d<\/p>\n<p>In the UK, it\u2019s the same story. The <a href=\"https:\/\/www.bbc.com\/worklife\/article\/20220113-why-a-wide-scale-return-to-the-office-is-a-myth\">BBC\u2019s Worklife guide<\/a> goes so far as to say: \u201cToday, the idea that we\u2019ll all return to the office together again seems highly unrealistic.\u201d<\/p>\n<p>If you\u2019re a B2B marketer, that makes planning difficult, to say the least. Where your audience works is fundamental; it defines which channels will reach them, the role your content needs to play, and the context it faces when it arrives.<\/p>\n<h4>Workplace uncertainty gives your content a problem<\/h4>\n<p><a href=\"https:\/\/radix-communications.com\/does-your-b2b-tech-copy-pass-these-five-tests\/\">Great B2B content<\/a> meets the reader at their level, recognises their real-world pains, and speaks to their aspirations. Even before the pandemic, it was hard enough to find those insights. But right now, it\u2019s more difficult than it\u2019s ever been.\u00a0<\/p>\n<p>Many of us have found it tricky to sense how our own colleagues are faring, without seeing them day to day. And that\u2019s with the benefit of regular Zoom calls and team messaging apps. How much harder is it with your customers and prospects, now they\u2019re distributed across a fluctuating mix of remote and not-so-remote working?<\/p>\n<p>It obscures the answers to a whole host of key questions:<\/p>\n<ul>\n<li><strong>What does your audience care about?<\/strong> Maybe their priorities are shifting as they adjust their own response to a changing world. Or perhaps their aspirations and fears \u2013 or their appetite for risk and change \u2013 are different now. You need to know how much your content needs to reassure them, and how positive you can afford to be.\u00a0<\/li>\n<li><strong>What role does your content need to fulfil?<\/strong> Once, B2B content made the introduction and established the brand, then supported the salespeople as they established rapport. But if deals aren\u2019t being done in person, your content might need to step in and fill that missing emotional element \u2013 <a href=\"https:\/\/radix-communications.com\/podcast-99-why-we-need-emotion-in-b2b\/\">helping the customer to <em>like<\/em> you<\/a>. Or maybe the buying process itself is different now.<\/li>\n<li><strong>Which channels are even possible?<\/strong> If you don\u2019t know whether someone\u2019s in the office, you don\u2019t know whether they can receive physical mail. And if you can\u2019t predict the appetite for live events, it\u2019s hard to know how much resource to put in that part of your plan \u2013 and whether your content will need to support your event effort, or replace it.\u00a0<\/li>\n<li><strong>What else is your content competing with?<\/strong> If your reader is home working, the chances are their colleagues are using many of the same digital channels to communicate with them that you are. Your emails will arrive amid a busier-than-usual inbox, and any content they\u2019re consuming will likely be interrupted by Slack notifications and other on-screen distractions. And that\u2019s before you even think about the non-work noise \u2013 whether it\u2019s kids home from school or having the latest doom-laden news story fizzing around their brain.<\/li>\n<\/ul>\n<p>In truth, there may not be a single answer to any of these questions. If you think of your colleagues, some will detest the isolation of remote working; others will be thriving with no intention of ever going back. Your B2B audience will be just the same \u2013 and with each new variant or change to the guidelines, the picture will change again.<\/p>\n<h4>Build content to meet your audience\u2019s changing needs<\/h4>\n<p>Alright; enough about what we can\u2019t do. As B2B content creators, how do we meet this challenge?<\/p>\n<p>I can\u2019t claim to have all the answers. But there are a few sensible measures which I think will help your plan to stay adaptable and \u2013 importantly \u2013 keep you focused on your audience and their changing needs.<\/p>\n<p><strong>1. Seize any excuse to talk to your customer.<\/strong> With contact so rare, and the picture changing so fast, any opportunity to check in with your customer and gain their perspective is golden. Sometimes, you can manufacture these opportunities for yourself \u2013 for example by carrying out case study interviews, or working with customers on co-created content.<\/p>\n<p><strong>2.\u00a0Stick closer than ever to sales.<\/strong> I know; everyone\u2019s talking about alignment. But in the absence of first-hand contact with customers and prospects, your best chance is talking to the people whose job involves interacting with them every day. In most organisations, you\u2019ll find someone who\u2019s only too happy to tell you about the changes in their clients\u2019 world or \u2013 especially \u2013 the evolving challenges they\u2019re facing.<\/p>\n<p><strong>3. Prioritise multipurpose content \u2013 and atomise where you can.<\/strong> You can also build a certain amount of flexibility into your content plan. Assets that can be used several ways will help you to respond quickly when the picture changes. Likewise, if you can atomise one source into a whole range of content pieces (for example, using one set of interviews to create an ebook, video, blog series, podcast and infographic) it\u2019ll mean you have a whole toolkit in your locker, ready for any situation. At Radix, we once created <a href=\"https:\/\/contentmarketinginstitute.com\/2016\/08\/atomize-killer-content\/\">ten content assets<\/a> based on a single original piece.<\/p>\n<p><strong>4. Look for big, simple ideas.<\/strong> Whatever the details of the workplace changes we\u2019ll see over the coming months, one fact remains: your audience will have a lot going on. You stand a better chance of being noticed and remembered if you can say one, simple message in a clear and original way. The landscape is confusing, perhaps even overwhelming. The most effective content will say one thing, and say it well.<\/p>\n<p><strong>5. Keep one special concept in your back pocket.<\/strong> Every change in circumstances presents an opportunity to move first, and meet your audience\u2019s new needs. Imagine sending a welcome gift on the day they return to the office, or organising a support webinar the day a lockdown is announced. Half the trick is having the idea ready and waiting. So if, when you think about what could happen this year, you get a moment of inspiration: a \u201cwouldn\u2019t it be great if\u2026?\u201d Keep hold of it, even if the uncertainty about the future makes you unsure whether it\u2019ll ever see the light of day. That way you\u2019ll have a head start if the stars do align.\u00a0<\/p>\n<h4>The only thing certain is change \u2013 so prepare for it<\/h4>\n<p>\u201cExpect the unexpected\u201d might be a clich\u00e9, but it\u2019s also a sensible approach to 2022. Nobody really knows what the workplace will look like \u2013 or what your content will need to achieve \u2013 even six months from now.\u00a0<\/p>\n<p>And that\u2019s OK. As long as you recognise it, and plan accordingly.<\/p>\n<p>So find insights where you can, and treasure them. Give yourself permission to imagine your audience and what they need. And build a content kit that gives you freedom to think on your feet.<\/p>\n<p>You can\u2019t know what\u2019s coming this year. But you can get ready anyway. And that\u2019s kind of exciting, when you think about it.<\/p>\n<p>To hear more from David, check out his episode on the\u00a0<em>B2B Marketing podcast<\/em>\u00a0<a href=\"https:\/\/soundcloud.com\/b2bmarketingpod\/episode-48-david-mcguire-on-creating-stand-out-content-in-2022?si=a9b05d01b0d243a1abcd1232500bb76a&amp;utm_source=clipboard&amp;utm_medium=text&amp;utm_campaign=social_sharing\">here<\/a>.<\/p>\n<\/div>\n<iframe data-lazy=\"true\" data-src=\"https:\/\/www.fiverr.com\/gig_widgets?id=U2FsdGVkX18x7XQvttUTrv1oEqmGNGTgvvCUiUoJ\/AP4z\/UyMz8lXGOLpu15jIMxBbTR0gmD5uBoFvhC4KWeALQRp3h\/X\/AwcVD0K8Wj9H\/ZzYKzcCNHosB9oS4SCJJFWiN85P9ICAc4OgCoE\/wHKIY7CDkf2\/DQ1vqGvk4smVe5cRDEmrLPCWi4FC8p40VUhSmWQ5udCm0zoJtorgWv3vbDQw0kKYkwn39ozAnQXDe+YvWMxkLFWA+O3TFwkJvdkIK+\/AUSnRssPKt5WHY0FhNOxnSPcLslEL4G4\/RfP95ve99U+kRnDy3X+KtzdQLY+u935ghON\/o3UE4IMv9oN6JX9RnxzL\/LRcOgnHigxStSGPKsZYtnz8RWNVT\/rOLAibqiWJadC5MYHRbekF3eg6FOGrQGkXYbsn0+a5aovnlLCbLwIqY9fcS17UX8J235iQ6cdmHNbrPeS84CMm34RA==&affiliate_id=1052423&strip_google_tagmanager=true\" loading=\"lazy\" data-with-title=\"true\" class=\"fiverr_nga_frame\" frameborder=\"0\" height=\"350\" width=\"100%\" referrerpolicy=\"no-referrer-when-downgrade\" data-mode=\"random_gigs\" onload=\" var frame = this; var script = document.createElement('script'); script.addEventListener('load', function() { window.FW_SDK.register(frame); }); script.setAttribute('src', 'https:\/\/www.fiverr.com\/gig_widgets\/sdk'); document.body.appendChild(script); \" ><\/iframe>\n<br \/><a href=\"http:\/\/www.b2bmarketing.net\/en-gb\/resources\/blog\/b2b-content-2022-ok-so-now-what\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What does good content look like as we approach the third year of Covid? B2B copywriter David McGuire has some thoughts. In the next few&#8230;<\/p>\n","protected":false},"author":1,"featured_media":8530,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-8529","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-universe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>B2B content in 2022: OK, so now what? - mailinvest.blog<\/title>\n<meta name=\"description\" content=\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. 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