{"id":4827,"date":"2022-01-20T19:46:07","date_gmt":"2022-01-20T19:46:07","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/01\/20\/a-year-and-a-half-later-heres-how-the-four-day-workweek-is-going-at-buffer\/"},"modified":"2022-01-20T19:46:07","modified_gmt":"2022-01-20T19:46:07","slug":"a-year-and-a-half-later-heres-how-the-four-day-workweek-is-going-at-buffer","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/01\/20\/a-year-and-a-half-later-heres-how-the-four-day-workweek-is-going-at-buffer\/","title":{"rendered":"A Year And a Half Later, Here\u2019s How The Four Day Workweek is Going at Buffer"},"content":{"rendered":"<p> <a href=\"https:\/\/go.fiverr.com\/visit\/?bta=1052423&nci=17043\" Target=\"_Top\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/fiverr.ck-cdn.com\/tn\/serve\/?cid=40081059\"  width=\"601\" height=\"201\"><\/a>\n<\/p>\n<div>\n<p>When we experimented with a four-day workweek it was initially for one month. As our CEO, <a href=\"https:\/\/twitter.com\/joelgascoigne\">Joel Gascoigne<\/a>, <a href=\"https:\/\/buffer.com\/resources\/4-day-workweek\/\" rel=\"noreferrer nofollow noopener\">wrote about in May 2020<\/a> when we first started the experiment, \u201cThis 4-day workweek period is about well-being, mental health, and placing us as humans and our families first.\u201d <\/p>\n<figure class=\"kg-card kg-image-card kg-card-hascaption\"><img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/paper-attachments.dropbox.com\/s_FBA812F0547C691CF7022C4A1105FAB35313D8A26FE8B916BA1156F885A2BD77_1642169775523_Screen+Shot+2022-01-14+at+9.14.32+AM.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\"\/><figcaption>Joel\u2019s announcement about the four-day workweek in April, 2020.<\/figcaption><\/figure>\n<p>At the end of May, while we were collecting the data on how the experiment went, we continued working a four-day workweek. In June, after we saw that the results were overall good for us, we shifted to a four-day workweek for the rest of 2020. Our team was surprised by these results, having expected naturally diminished productivity with fewer workdays. At the time, our Chief of Staff, <a href=\"https:\/\/twitter.com\/carokopp\">Carolyn Kopprasch<\/a>, wrote: <\/p>\n<p><em>\t\u201cSince the intention was to give temporary relief from typical expectations to teammates during an especially hard and unprecedented time, we did not set goals around productivity or results. In fact, we expected a tangible drop in productivity due to reduced hours.<\/em><\/p>\n<p><em>However, due to increased rest and reflection, many of you have shared that you felt your weekly productivity was in fact not all that different, and that your quality of work was higher while experiencing improved overall wellbeing.\u201d<\/em><\/p>\n<p>In the end, we shifted to a four-day workweek for the foreseeable future <a href=\"https:\/\/buffer.com\/resources\/4-day-workweek-2021\/\" rel=\"noreferrer nofollow noopener\">at the end of 2020<\/a>.<\/p>\n<p>Now, we\u2019re three months away from having operated by a four-day workweek for two years. We recently ran an internal survey to check in with the Buffer team on how many days they are working, if they feel happier and more productive, and finally, if they are able to get the work required of them completed in four days. <\/p>\n<p>Here are the results: <\/p>\n<p><strong>91% of our team are happier and more productive working four days a week <\/strong><\/p>\n<p>This is a great piece of data for us \u2014 91 percent of our teammates either agree or strongly agree that they are happier and more productive now that they work a four-day workweek, as for the remaining nine percent, on the scale they all selected \u201cneutral.\u201d <\/p>\n<p>This was our hope when we first started out experimenting with a four-day workweek and we\u2019re thrilled that this is still the impact nearly two years later. <\/p>\n<p><strong>Most of our team is only working four days a week <\/strong><\/p>\n<p>One of the most common questions we get is if we are <em>really<\/em> only working four days a week, and now we have the data to confidently say \u2014 yes, most of our team are only working four days a week, or they choose to work five shorter days, which is an option several parents felt better suited their families. <\/p>\n<p>In our most recent survey, 73 percent of Buffer teammates are only working a four-day workweek (or five shorter days which is an option). The remaining 27 percent said they are working more than four days, most commonly people work four and a half days and use Fridays to catch up on tasks. On Fridays we don\u2019t schedule meetings and no communication via email, Slack, or <a href=\"www.threads.com\">Threads<\/a> is expected of our team. Some people do choose to use it as an \u201coverflow\u201d day and that\u2019s something we support as an organization assuming this doesn\u2019t turn into overworking. <\/p>\n<p><strong>84% of our team are able to get all of their work done in four days a week <\/strong><\/p>\n<p>Finally, we also wanted to know if teammates feel they can get all of their work done in four days a week, and 84 percent of our team either agree or strongly agree that they are able to get the work required of them completed in four days.<br \/>This has been an adjustment as it isn\u2019t easy to suddenly change the workweek, so each team and teammate have been experimenting over these last years to adjust their work, projects, deadlines, and expectations to be realistic with a four-day workweek. There\u2019s always room for improvement but we\u2019re happy to see this number as high as it is right now. <\/p>\n<p>We\u2019ve communicated to our team that we know changing long-standing habits and expectations from a five-day workweek will take time. After all, we\u2019ve worked our whole careers with a five-day workweek paradigm. <\/p>\n<p>So when we see responses in our survey about people who don\u2019t feel like they can get all the work they need to do done in five days, it prompts us to question a few key things:<\/p>\n<ul>\n<li>Is the workload reasonable for a 4-day work week?<\/li>\n<li>Are these instances constant, or one-offs because of pressing deadlines or big projects?<\/li>\n<li>Is there feedback we can provide to the individual or team to help streamline or work more efficiently?<\/li>\n<\/ul>\n<p>We want the four-day workweek to apply to everyone equally, and since we apply this uniquely to different teams (<a href=\"https:\/\/buffer.com\/resources\/customer-advocacy-4-day-workweek\/\" rel=\"noreferrer nofollow noopener\">like our advocacy team<\/a>), we are open to creative solutions and re-iterating a flexible schedule. <\/p>\n<p>A four-day workweek, like remote working in general, requires trusting teammates to be honest about their work demands and workloads. It\u2019s a dialogue between manager and teammate and something we encourage our company to continue to iterate on. <\/p>\n<p>A question that comes up a lot with the four-day workweek is if there are any unexpected drawbacks or challenges. <\/p>\n<p>We\u2019ve been wrestling with one in particular: how connected we feel as a team when you have fewer hours in the workweek to allow for casual conversations and team-building activities. <\/p>\n<p>In 2020, when we launched the pilot, we did intentionally reduce the number of hangouts and casual events to leave room for productive work in the week. We still have 1-2 team-wide events each quarter such as All Hands or Town Halls with our Executive team and those are recorded for anyone who cannot attend. <\/p>\n<p>Our engagement scores have decreased from the beginning of 2021 (employee net promoter score went from 33 to 19), which is something tied to many, many factors including team turnover, product direction, and external influences. One thing that has been highlighted in our surveys is the reduction in team-building events such as Zoom hangouts, guest speakers, and in-person events such as our retreat.<\/p>\n<p>For 2022, we\u2019re diving back into more intentional team-building both asynchronously, synchronously, and the occasional in-person meetup where available. <\/p>\n<p>We still want to maintain a balance of productive work during our 32-hour workweek, but also have some purposeful events that are part of the larger building block of team connectedness. <\/p>\n<p>We\u2019ll follow up with future blogs about things we\u2019ve done in the past and initiatives we\u2019re trying for 2022!<\/p>\n<p>Many companies are now exploring a four-day workweek and emboldening their employees to be flexible and efficient in their workweeks. We\u2019ve been asked by a lot of companies were to even begin about experimenting with a four-day workweek\u2014and here are our best resources and steps to kick off a discussion or test! <\/p>\n<ul>\n<li><a href=\"https:\/\/buffer.com\/resources\/4-day-workweek\/\" rel=\"noreferrer nofollow noopener\">We tested it on a small scale<\/a> (one month), with a few key survey questions to measure success.<\/li>\n<li><a href=\"https:\/\/buffer.com\/resources\/4-day-workweek-2020\/\" rel=\"noreferrer nofollow noopener\">We then rolled it out to a 6-month pilot trial<\/a>, continually surveying our team and gathering objective productivity statistics (like lines of code written, customer satisfaction numbers, etc.)<\/li>\n<li>We clarified and finessed h<a href=\"https:\/\/buffer.com\/resources\/customer-advocacy-4-day-workweek\/\" rel=\"noreferrer nofollow noopener\">ow we approach a four-day workweek with our customer support team.<\/a> (We alternate days off amongst our support staff so that we still have 24\/7 in our customer support inbox.)<\/li>\n<li><a href=\"https:\/\/buffer.com\/resources\/4-day-workweek-2021\/\" rel=\"noreferrer nofollow noopener\">At the end of seven months of a four-day workweek<\/a>, we felt enough momentum and positive reaction to commit to one more year of a four-day workweek, with added clarifications around the use of the 5th day as \u201coverflow\u201d and performance expectations for this as a perk.<\/li>\n<li>After nearly two years, we\u2019ve felt more confident than ever in our new systems, though we\u2019ll continue to question, survey, and test out different habits to work efficiently and still bond as a company. We\u2019re still working on the ideal balance of team engagement and events within the midst of a shorter workweek.<\/li>\n<\/ul>\n<p>Even almost two years in, we still have a lot to learn about working four days a week. We\u2019ll continue sharing as we go, and we\u2019d love to hear from you! What questions do you have about working a four-day workweek? <a href=\"https:\/\/twitter.com\/buffer\" rel=\"noreferrer nofollow noopener\">Send us a tweet<\/a>!<\/p>\n<aside class=\"bf-sharebar\">\n    <\/aside>\n<\/p><\/div>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><br \/>\n<br \/><iframe data-lazy=\"true\" data-src=\"https:\/\/www.fiverr.com\/gig_widgets?id=U2FsdGVkX18x7XQvttUTrv1oEqmGNGTgvvCUiUoJ\/AP4z\/UyMz8lXGOLpu15jIMxBbTR0gmD5uBoFvhC4KWeALQRp3h\/X\/AwcVD0K8Wj9H\/ZzYKzcCNHosB9oS4SCJJFWiN85P9ICAc4OgCoE\/wHKIY7CDkf2\/DQ1vqGvk4smVe5cRDEmrLPCWi4FC8p40VUhSmWQ5udCm0zoJtorgWv3vbDQw0kKYkwn39ozAnQXDe+YvWMxkLFWA+O3TFwkJvdkIK+\/AUSnRssPKt5WHY0FhNOxnSPcLslEL4G4\/RfP95ve99U+kRnDy3X+KtzdQLY+u935ghON\/o3UE4IMv9oN6JX9RnxzL\/LRcOgnHigxStSGPKsZYtnz8RWNVT\/rOLAibqiWJadC5MYHRbekF3eg6FOGrQGkXYbsn0+a5aovnlLCbLwIqY9fcS17UX8J235iQ6cdmHNbrPeS84CMm34RA==&affiliate_id=1052423&strip_google_tagmanager=true\" loading=\"lazy\" data-with-title=\"true\" class=\"fiverr_nga_frame\" frameborder=\"0\" height=\"350\" width=\"100%\" referrerpolicy=\"no-referrer-when-downgrade\" data-mode=\"random_gigs\" onload=\" var frame = this; var script = document.createElement('script'); script.addEventListener('load', function() { window.FW_SDK.register(frame); }); script.setAttribute('src', 'https:\/\/www.fiverr.com\/gig_widgets\/sdk'); document.body.appendChild(script); \" ><\/iframe>\n<br \/><a href=\"https:\/\/buffer.com\/resources\/four-day-workweek-at-buffer\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When we experimented with a four-day workweek it was initially for one month. As our CEO, Joel Gascoigne, wrote about in May 2020 when we&#8230;<\/p>\n","protected":false},"author":1,"featured_media":4828,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-4827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-universe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A Year And a Half Later, Here\u2019s How The Four Day Workweek is Going at Buffer - mailinvest.blog<\/title>\n<meta name=\"description\" content=\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. 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