{"id":29425,"date":"2023-01-11T21:53:04","date_gmt":"2023-01-11T21:53:04","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2023\/01\/11\/salesforce-commerce-cloud-innovations-redefining-how-brands-approach-their-customer-experience-with-salesforce-futurist-brian-solis\/"},"modified":"2023-01-11T21:53:04","modified_gmt":"2023-01-11T21:53:04","slug":"salesforce-commerce-cloud-innovations-redefining-how-brands-approach-their-customer-experience-with-salesforce-futurist-brian-solis","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2023\/01\/11\/salesforce-commerce-cloud-innovations-redefining-how-brands-approach-their-customer-experience-with-salesforce-futurist-brian-solis\/","title":{"rendered":"\u200eSalesforce Commerce Cloud Innovations: Redefining How Brands Approach Their Customer Experience with Salesforce Futurist Brian Solis"},"content":{"rendered":"

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\"\"<\/a>Brands are in a position where they must exceed customer expectations even if the customer wasn\u2019t expecting it. No brand is safe from the need to stay one step ahead of its customers \u2013 just think of Blockbuster and Nokia.<\/p>\n

In this episode<\/a>, I have a great conversation with Brian Solis, VP, Global Innovation at Salesforce<\/a>. Brian is a world-renowned digital anthropologist, futurist, eight times bestselling author, and international keynote speaker. He has consistently been recognized as one of the world\u2019s leading voices in innovation, business transformation, and leadership for over two decades.<\/p>\n

Listen in to learn<\/a> about the customer experience in a digital-first world and how brands can survive the changes and continually exceed their customers\u2019 expectations.<\/p>\n

Show Highlights:<\/strong><\/h3>\n

\u2022How customer expectations have changed
\u2022How a digital-first world has changed people and continues to change people
\u2022Why we must show our customers what\u2019s possible
\u2022Why you need to have a vision or end goal
\u2022The relationship between digital and in-person shopping
\u2022What is the pre-Metaverse, according to Brian
\u2022What can brands do today that customers are not expecting<\/p>\n

Subscribe and Review<\/strong><\/h3>\n

We\u2019d appreciate you subscribing to this podcast and leaving an Apple Podcasts review<\/a>. Reviews help others discover and learn what Salesforce Commerce Cloud is all about. It only takes a second and helps us out a lot!<\/p>\n

Supporting Resources:<\/strong><\/h3>\n

Visit him at briansolis.com<\/a>
Follow on Twitter<\/a>
Follow on LinkedIn<\/a><\/p>\n

If you\u2019re interested in learning more about Salesforce Commerce Cloud, please check out our page: https:\/\/www.salesforce.com\/ca\/products\/commerce-cloud\/overview\/.<\/p>\n

*** Episode Credits<\/strong><\/h3>\n

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https:\/\/emeraldcitypro.com<\/a>. Let them know I sent you<\/p>\n<\/p><\/div>\n