{"id":2764,"date":"2022-01-17T05:06:03","date_gmt":"2022-01-17T05:06:03","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/01\/17\/ticky-helpdesk-support-ticketing-system-knowledge-base\/"},"modified":"2022-01-17T05:06:03","modified_gmt":"2022-01-17T05:06:03","slug":"ticky-helpdesk-support-ticketing-system-knowledge-base","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/01\/17\/ticky-helpdesk-support-ticketing-system-knowledge-base\/","title":{"rendered":"Ticky Helpdesk &#8211; Support Ticketing System &#038; Knowledge base"},"content":{"rendered":"<a href=\"https:\/\/go.fiverr.com\/visit\/?bta=1052423&nci=17043\" Target=\"_Top\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/fiverr.ck-cdn.com\/tn\/serve\/?cid=40081059\"  width=\"601\" height=\"201\"><\/a>\n<p><a class=\"wp_automatic_demo_btn\" target=\"_blank\" href=\"https:\/\/1.envato.market\/c\/2840012\/950273\/4415?u=https%3A%2F%2Fcodecanyon.net%2Fitem%2Fticky-support-ticketing-knowledge-base-system%2Ffull_screen_preview%2F29647024\" rel=\"noopener\">LIVE PREVIEW<\/a><a class=\"wp_automatic_buy_btn\" target=\"_blank\" href=\"https:\/\/1.envato.market\/c\/2840012\/950273\/4415?u=https%3A%2F%2Fcodecanyon.net%2Fitem%2Fticky-support-ticketing-knowledge-base-system%2F29647024\" rel=\"noopener\">BUY FOR $38<\/a><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/previews.customer.envatousercontent.com\/files\/314878449\/preview.jpg\"><\/p>\n<blockquote>\n<p>Ticky Helpdesk is exclusively sold on Envato<\/p>\n<p>Version : 1.7.0<\/p>\n<\/blockquote>\n<p><b>Ticky<\/b> is a self-hosted <b>Help Desk Software<\/b> with a very clean and simple user interface that will help you to manage your customers&#8217; support tickets and your online knowledge base in an efficient way.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/tickyapp.s3.eu-central-1.amazonaws.com\/envato\/description.jpg\" alt=\"Ticky Helpdesk - Support Ticketing System &#38; Knowledge base - 1\" \/>\n<\/p>\n<h2 id=\"item-description__features\">Features<\/h2>\n<ul>\n<li>Tickets Management<\/li>\n<li>Knowledge Base Management<\/li>\n<li>Customers and Employees Management<\/li>\n<li>Categories Management<\/li>\n<li>Knowledge base rating<\/li>\n<li>Knowledge base friendly URLs<\/li>\n<li>Knowledge base search<\/li>\n<li>Social Login, users can signin with Envato, facebook and google.<\/li>\n<li>Multilingual you can add \/ translate the app to your own language just from the Dashboard<\/li>\n<li>Receive Email notifications on each new Ticket or Ticket reply<\/li>\n<li>Auto close ticket, Resolved tickets can be closed after X days automatically<\/li>\n<li>Auto assign Tickets to available agents<\/li>\n<li>Manage Saved replies to quickly answer common tickets<\/li>\n<li>Search for Customers, Articles, Tickets and categories for admins<\/li>\n<li>Professional Design<\/li>\n<li>Rich Text Editor with upload image support<\/li>\n<li>Easy Installation and update<\/li>\n<li>High Performance<\/li>\n<li>And much more&#8230;<\/li>\n<\/ul>\n<h2 id=\"item-description__demo\">Demo<\/h2>\n<p><a href=\"http:\/\/ticky.pandisoft.com\/\" rel=\"nofollow\">http:\/\/ticky.pandisoft.com\/<\/a><\/p>\n<pre>\nAdmin account : \nUsername : admin@demo.com\nPassword : 12345678\n<\/pre>\n<pre>\nAgent account : \nUsername : agent@demo.com\nPassword : 12345678\n<\/pre>\n<pre>\nCustomer account : \nUsername : customer@demo.com\nPassword : 12345678\n<\/pre>\n<h2 id=\"item-description__requirements\">Requirements<\/h2>\n<ul>\n<li>PHP version &gt;= 7.4.0<\/li>\n<li>OPENSSL enabled<\/li>\n<li>mysqlnd enabled<\/li>\n<li>PDO enabled<\/li>\n<li>mbstring enabled<\/li>\n<li>enizer enabled<\/li>\n<li>xml enabled<\/li>\n<li>ctype enabled<\/li>\n<li>fileinfo enabled<\/li>\n<li>json enabled<\/li>\n<li>zip enabled<\/li>\n<li>bcmath enabled<\/li>\n<li>GD_library enabled<\/li>\n<li>iconv enabled<\/li>\n<li>exif enabled<\/li>\n<\/ul>\n<h2 id=\"item-description__documentation-and-support\">Documentation and Support<\/h2>\n<p>You can find online the documentation and get support on the following link<\/p>\n<p><a href=\"http:\/\/support.pandisoft.com\/\" rel=\"nofollow\">http:\/\/support.pandisoft.com\/<\/a><\/p>\n<h2 id=\"item-description__change-log\">Change log<\/h2>\n<p>Update 1.7.0 &#8211; 26 July 21<\/p>\n<pre>\nFixed : Bug on register page\nFixed : Errors not show \n<\/pre>\n<p>Update 1.6.9 &#8211; 19 July 21<\/p>\n<pre>\nNew feature : Manager role permissions from Settings page\nSingle page (Articles, Categories, saved replies, Settings page)\nNew feature : Articles multi-Language\nNew feature : User custom fields\nNew feature : Auto save ticket reply on browser as draft\nNew feature : reply attachments ( Agent \/ admin can can send attachments with ticket reply )\nFixed : Known Bugs and Issues\n<\/pre>\n<p><a href=\"https:\/\/support.pandisoft.com\/articles\/21\" rel=\"nofollow\">Full change logs<\/a><\/p>\n<iframe data-lazy=\"true\" data-src=\"https:\/\/www.fiverr.com\/gig_widgets?id=U2FsdGVkX18x7XQvttUTrv1oEqmGNGTgvvCUiUoJ\/AP4z\/UyMz8lXGOLpu15jIMxBbTR0gmD5uBoFvhC4KWeALQRp3h\/X\/AwcVD0K8Wj9H\/ZzYKzcCNHosB9oS4SCJJFWiN85P9ICAc4OgCoE\/wHKIY7CDkf2\/DQ1vqGvk4smVe5cRDEmrLPCWi4FC8p40VUhSmWQ5udCm0zoJtorgWv3vbDQw0kKYkwn39ozAnQXDe+YvWMxkLFWA+O3TFwkJvdkIK+\/AUSnRssPKt5WHY0FhNOxnSPcLslEL4G4\/RfP95ve99U+kRnDy3X+KtzdQLY+u935ghON\/o3UE4IMv9oN6JX9RnxzL\/LRcOgnHigxStSGPKsZYtnz8RWNVT\/rOLAibqiWJadC5MYHRbekF3eg6FOGrQGkXYbsn0+a5aovnlLCbLwIqY9fcS17UX8J235iQ6cdmHNbrPeS84CMm34RA==&affiliate_id=1052423&strip_google_tagmanager=true\" loading=\"lazy\" data-with-title=\"true\" class=\"fiverr_nga_frame\" frameborder=\"0\" height=\"350\" width=\"100%\" referrerpolicy=\"no-referrer-when-downgrade\" data-mode=\"random_gigs\" onload=\" var frame = this; var script = document.createElement('script'); script.addEventListener('load', function() { window.FW_SDK.register(frame); }); script.setAttribute('src', 'https:\/\/www.fiverr.com\/gig_widgets\/sdk'); document.body.appendChild(script); \" ><\/iframe>\n<a href=\"https:\/\/1.envato.market\/c\/2840012\/950273\/4415?u=https%3A%2F%2Fcodecanyon.net%2Fitem%2Fticky-support-ticketing-knowledge-base-system%2F29647024\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LIVE PREVIEWBUY FOR $38 Ticky Helpdesk is exclusively sold on Envato Version : 1.7.0 Ticky is a self-hosted Help Desk Software with a very clean&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2765,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-2764","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-codes"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ticky Helpdesk - Support Ticketing System &amp; 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