{"id":23756,"date":"2022-12-15T16:17:20","date_gmt":"2022-12-15T16:17:20","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/12\/15\/5-tips-for-an-effective-browse-abandonment-program\/"},"modified":"2022-12-15T16:17:20","modified_gmt":"2022-12-15T16:17:20","slug":"5-tips-for-an-effective-browse-abandonment-program","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/12\/15\/5-tips-for-an-effective-browse-abandonment-program\/","title":{"rendered":"5 tips for an effective browse-abandonment program"},"content":{"rendered":"<p> <a href=\"https:\/\/go.fiverr.com\/visit\/?bta=1052423&nci=17043\" Target=\"_Top\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/fiverr.ck-cdn.com\/tn\/serve\/?cid=40081059\"  width=\"601\" height=\"201\"><\/a>\n<\/p>\n<div itemprop=\"articleBody\">\n<p>It seems as if we have been thinking about Holiday 2022 since we put the decorations away last year. But now it\u2019s time to get serious.\u00a0<\/p>\n<p>By now, you likely have either locked down all of your holiday campaigns or set up a promotion schedule. But there\u2019s one thing you might have overlooked \u2014 converting your streams of holiday shopping abandoners into customers.\u00a0<\/p>\n<p>An email automation targeting browsers who don\u2019t buy can be an effective tool to bring busy shoppers back for a second look and another chance to persuade them to purchase. <\/p>\n<p>A recent test for my agency\u2019s client, Cannadips, found the right approach based on our key success metric: placed orders. (Keep reading to discover how.)<\/p>\n<p>Even though many shoppers are heading back into stores this year, analysts expect online browsing and buying will remain robust. A McKinsey study found 55% of U.S. consumers are excited about the holiday, and 40% are ready to spend, either on themselves or others. But 43% of consumers are poised to switch retailers to get better prices.<\/p>\n<p>All those signs point to increased web traffic during the holidays. A browse-abandonment program can help you convert more of them either to purchase or to take some other action, such as viewing other products or joining your loyalty program.\u00a0<\/p>\n<h2 id=\"h-what-a-browse-abandonment-email-does-and-what-it-doesn-t-do\">What a browse-abandonment email does \u2014 and what it doesn\u2019t do<\/h2>\n<p>Browse-abandonment emails can be a little controversial. My MarTech colleague Ryan Phelan is <a href=\"https:\/\/martech.org\/using-search-and-email-to-recognize-customer-intent\/\" target=\"_blank\" rel=\"noreferrer noopener\">not a fan<\/a> because they can run amok if they\u2019re designed poorly or launched indiscriminately.\u00a0<\/p>\n<p>I agree that simply hitting a webpage and bouncing away quickly doesn\u2019t signal enough intent to justify triggering a browse reminder. That\u2019s why you must create strict rules that govern when to launch these emails, which could include these:<\/p>\n<ul>\n<li>Time on site\u00a0<\/li>\n<li>Time on page<\/li>\n<li>Repeat visitors<\/li>\n<li>Number of pages viewed<\/li>\n<li>Visits to landing pages tied to email or social campaigns\u00a0<\/li>\n<li>Where visitors go after they leave a product page<\/li>\n<\/ul>\n<p>Naturally, not everyone who comes to your site will purchase, especially if they\u2019re first-time visitors. But a browse-abandonment trigger can be a helpful reminder for shoppers who visit specific pages several times, spend time on a particular product page or spend time on key webpages beyond your product.<\/p>\n<p>Another consideration: Browse abandonment is an activity that\u2019s farther away from a conversion than its cousin, the <a href=\"https:\/\/martech.org\/your-abandoned-cart-email-program-is-valuable-to-your-bottom-line-dont-neglect-it\/\" target=\"_blank\" rel=\"noreferrer noopener\">cart-abandonment email<\/a>. Browsing isn\u2019t as strong an intent signal as placing items in a basket.\u00a0<\/p>\n<p>Hence, a browse reminder has a different goal: to bring back your customers for a second look. It could lead to sales (or whatever conversion you want), but that\u2019s a beneficial side effect.\u00a0<\/p>\n<p>So, the way you structure your browse-abandonment email \u2014 everything from design to content and copy to triggers \u2014 should be different from the way you appeal to your cart-abandoners. For example, \u201cShop now\u201d is a better driver than \u201cBuy now.\u201d<\/p>\n<p><strong><em>Dig deeper: <a href=\"https:\/\/martech.org\/why-we-care-about-email-marketing-a-marketers-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">Why we care about email marketing: A marketer\u2019s guide<\/a><\/em><\/strong><\/p>\n<h2 id=\"h-browse-abandonment-in-action-with-cannadips\">Browse-abandonment in action with Cannadips<\/h2>\n<p>Our client wanted to use browse abandonment to recover more potential lost sales. As part of our creative process, we opted to go beyond <a href=\"https:\/\/martech.org\/why-testing-is-strategic-experimentation-for-sustainable-growth\/\" target=\"_blank\" rel=\"noreferrer noopener\">A\/B testing<\/a> on basics like subject lines, images and incentives. Instead, we based our testing hypothesis on a holistic approach that uses language and emotions to persuade a browser to act.<\/p>\n<h3 id=\"h-overt-versus-covert\">Overt versus covert<\/h3>\n<p>Most browse reminders use overt persuasion to nudge shoppers back to the site, starting with subject lines like \u201cCheck us out again\u201d and message copy that explicitly asks the customer to visit the page again.\u00a0<\/p>\n<p>We hypothesized that an overt message would generate more placed orders but wanted to see how a covert approach would fare, one that focused on product benefits without an overt offer.\u00a0<\/p>\n<p>So, we designed one email that adopted the direct approach and a second that looked more like a business-as-usual product introduction campaign but included a dynamic content module targeted toward browse-abandoners and featuring the products they had viewed.<\/p>\n<h3 id=\"h-test-results\">Test results<\/h3>\n<p>The covert abandonment email scored slightly higher opens and clicks, with a 75% open rate and a 12% click rate. However, we didn\u2019t base success on those metrics. Instead, we measured which version led to more orders \u2014 a result that maps back directly to our objective for browse-abandonment emails.<\/p>\n<p>What did we find? The overt message \u2014 the stand-alone reminder email (below) generated a 4% order placement rate, a statistically significant 90% uplift over the 2.1% for the covert messaging. Had we not followed that goal-oriented metric, we might have chosen the wrong version as our winner.<\/p>\n<h3>Sender: Cannadips\u00a0<\/h3>\n<p><strong>Subject line<\/strong>: Hey Everett, don\u2019t jet yet<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"313\" height=\"600\" alt=\"Cannadips\" class=\"wp-image-357111\" data-srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-313x600.jpeg 313w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-176x338.jpeg 176w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-59x113.jpeg 59w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-768x1474.jpeg 768w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-150x288.jpeg 150w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips.jpeg 774w\" data-lazy-data-sizes=\"(max-width: 313px) 100vw, 313px\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-313x600.jpeg\"\/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"313\" height=\"600\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-313x600.jpeg\" alt=\"Cannadips\" class=\"wp-image-357111\" data-srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-313x600.jpeg 313w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-176x338.jpeg 176w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-59x113.jpeg 59w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-768x1474.jpeg 768w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips-150x288.jpeg 150w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cannadips.jpeg 774w\" data-sizes=\"auto, (max-width: 313px) 100vw, 313px\"\/><\/noscript><\/figure>\n<\/div>\n<h3 id=\"h-notes-about-our-email\">Notes about our email<\/h3>\n<p>We used forward-positioning copy to encourage positive action about the browsed products, mentioned the browsed product in the copy and also cross-suggested similar products. <\/p>\n<p>Links to user reviews could build social proof and give hesitant shoppers another opportunity to click and read what others said.<\/p>\n<h2 id=\"h-3-more-browse-abandonment-email-examples\">3 more browse-abandonment email examples<\/h2>\n<p>My email swipe file has now swelled to thousands of email examples, dating back to 2005 and including several hundred browse reminders. So I don\u2019t have to look too far to find inspirational examples.\u00a0<\/p>\n<p>Here are three recent emails I received in response to browse sessions, what I like about each one and how each one could improve.<\/p>\n<h3 id=\"h-sender-cheeky-wipes\">Sender: Cheeky Wipes<\/h3>\n<p><strong>Subject line<\/strong>: Has something Cheeky caught your eye? ?<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"299\" height=\"600\" alt=\"Cheeky Wipes\" class=\"wp-image-357114\" data-srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-299x600.jpeg 299w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-168x338.jpeg 168w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-56x113.jpeg 56w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-768x1542.jpeg 768w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-765x1536.jpeg 765w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-150x301.jpeg 150w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes.jpeg 775w\" data-lazy-data-sizes=\"(max-width: 299px) 100vw, 299px\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-299x600.jpeg\"\/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"299\" height=\"600\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-299x600.jpeg\" alt=\"Cheeky Wipes\" class=\"wp-image-357114\" data-srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-299x600.jpeg 299w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-168x338.jpeg 168w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-56x113.jpeg 56w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-768x1542.jpeg 768w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-765x1536.jpeg 765w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes-150x301.jpeg 150w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Cheeky-Wipes.jpeg 775w\" data-sizes=\"auto, (max-width: 299px) 100vw, 299px\"\/><\/noscript><\/figure>\n<\/div>\n<p><strong>What works<\/strong><\/p>\n<p>Another one of our clients, Cheeky takes an indirect approach in the subject line instead of commanding me to come back and buy. I\u2019m not usually an emoji fan, but the heart-eyes smiley-face is spot-on for this brand\u2019s audience.\u00a0<\/p>\n<p>Cheeky leads the content with a customer review and a link to customer service, besides linking to other reviews and highlighting its Trustpilot rating. That\u2019s helpful for a brand that sells personal-care products to first-time customers who might be a little hesitant at first.<\/p>\n<p><strong>What to improve<\/strong><\/p>\n<p>Um \u2026 Nothing. What do you think?<\/p>\n<h3 id=\"h-sender-stila-cosmetics\">Sender: Stila Cosmetics<\/h3>\n<p><strong>Subject line<\/strong>: We Caught You Peeking ?<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"600\" alt=\"Stila Cosmetics\" class=\"wp-image-357115\" data-srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-319x600.png 319w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-180x338.png 180w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-60x113.png 60w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-150x282.png 150w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics.png 601w\" data-lazy-data-sizes=\"(max-width: 319px) 100vw, 319px\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-319x600.png\"\/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"600\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-319x600.png\" alt=\"Stila Cosmetics\" class=\"wp-image-357115\" data-srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-319x600.png 319w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-180x338.png 180w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-60x113.png 60w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics-150x282.png 150w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/Stila-Cosmetics.png 601w\" data-sizes=\"auto, (max-width: 319px) 100vw, 319px\"\/><\/noscript><\/figure>\n<\/div>\n<p><strong>What works<\/strong><\/p>\n<p>The \u201cperfect product\u201d copy uses the same tactic we used in our Cannadips browse reminder \u2014 it uses positive copy to shape customers\u2019 thinking that they chose the right product and then reinforces that content with another positive CTA: \u201cReady to Turn Heads? Shop Now.\u201d<\/p>\n<p><strong>What to improve<\/strong><\/p>\n<p>Because browsers aren\u2019t as committed as cart-abandoners, they might be turned off by copy that purports to catch them at some furtive activity. The long-eyes emoji lightens the mood, but I might want to test the \u201cperfect product\u201d copy in the subject line as well.<\/p>\n<h3 id=\"h-sender-dsw\">Sender: DSW<\/h3>\n<p><strong>Subject line<\/strong>: Justin, We saw you looking<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"179\" height=\"600\" alt=\"DSW\" class=\"wp-image-357116\" data-srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-179x600.png 179w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-101x338.png 101w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-34x113.png 34w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-459x1536.png 459w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-150x502.png 150w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW.png 478w\" data-lazy-data-sizes=\"(max-width: 179px) 100vw, 179px\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-179x600.png\"\/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"179\" height=\"600\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-179x600.png\" alt=\"DSW\" class=\"wp-image-357116\" data-srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-179x600.png 179w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-101x338.png 101w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-34x113.png 34w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-459x1536.png 459w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW-150x502.png 150w, https:\/\/martech.org\/wp-content\/uploads\/2022\/12\/DSW.png 478w\" data-sizes=\"auto, (max-width: 179px) 100vw, 179px\"\/><\/noscript><\/figure>\n<\/div>\n<p><strong>What works<\/strong><\/p>\n<p>I love the conversational copy tone and the CTA that avoids the usual \u201cShop Now\u201d copy for \u201cMake Them Yours.\u201d Another clever yet subtle device: the gold ring around the shopping bag, which signals what the email is all about (not search, not favoriting, but buying). Finally, I appreciate the benefit reminder for the brand\u2019s loyalty program. Nudges like these can persuade customers to go back to your site, even if they don\u2019t end up buying the products in your email.<\/p>\n<p><strong>What to improve<\/strong><\/p>\n<p>The subject brings out the 5-year-old in me: \u201cI didn\u2019t do it!\u201d Give me a reason to open the email and then return to the site.\u00a0<\/p>\n<h2 id=\"h-5-tips-for-an-effective-browse-abandonment-program\">5 tips for an effective browse-abandonment program<\/h2>\n<h3 id=\"h-1-give-customers-reasons-to-click-besides-browsing\">1. Give customers reasons to click besides browsing\u00a0<\/h3>\n<p>Browse reminders are highly targeted and relevant, but they might also remind your customers about something they don\u2019t care much about.\u00a0<\/p>\n<p>Find ways to persuade them to click on your site even if they aren\u2019t wild about the product you\u2019re promoting.\u00a0<\/p>\n<p>Talk about your loyalty program, present related products or use a dynamic content module to promote other sales and timely events.<\/p>\n<h3 id=\"h-2-have-strict-rules-for-triggering-emails\">2. Have strict rules for triggering emails<\/h3>\n<p>Don\u2019t annoy your customers with unexpected emails for something they might have viewed for a second or two or by accident. If you\u2019re a frequent emailer, browse reminders can also be an unwelcome addition to the daily flow.<\/p>\n<p>Set up rules that consider a customer\u2019s time on a page or time on site, repeat visits, time since last purchase, product value and anything else that will generate the most useful reminders.\u00a0<\/p>\n<p>I once received a browse-abandonment reminder after I went to a website\u2019s privacy page without visiting either the home page or a product page. Don\u2019t do that.\u00a0<\/p>\n<h3 id=\"h-3-test-thoroughly-before-launch-and-test-regularly-after-that\">3. Test thoroughly before launch and test regularly after that<\/h3>\n<p>My mini case study for Cannadips in this article gives you some pointers for what to test beyond the basics. Here are some ideas:<\/p>\n<ul>\n<li>Overt versus covert messaging, as we did with Cannadips. Consider adding an abandonment module to your promotional emails that you can populate with browsed products for what will look like a bit of content serendipity.<\/li>\n<li>Incentive versus no incentive.<\/li>\n<li>Single email versus two or three emails.\u00a0<\/li>\n<li>Percentage discount, monetary discount (dollars\/pounds off), purchase with purchase, etc.\u00a0<\/li>\n<li>Content: Helpful content (links to FAQs, reviews, customer service, buying tips) versus \u201cbuy now\u201d<\/li>\n<\/ul>\n<h3 id=\"h-4-vary-the-content-in-an-email-series\">4. Vary the content in an email series<\/h3>\n<p>If you go the multiple-email route, give each email a single purpose and align everything from copy to CTA to that purpose. <\/p>\n<p>Ruggable sends an astonishing 6-email series to browse abandoners. Still, each message has a different focus \u2014 from product benefits to purchase incentives and social proof, along with a rotating lineup of cross-sell products.\u00a0<\/p>\n<h3 id=\"h-5-personalize-as-much-as-you-can\">5. Personalize as much as you can<\/h3>\n<p>But not necessarily the subject line. It can be a little startling if your browse abandonment email is the first one your browser receives from you. <\/p>\n<p>Use your subject line to explain why your customer should open the email, like this one from One Kings Lane: \u201cDon\u2019t miss out on these favorite items \u2014 and your discount!\u201d<\/p>\n<p>Inside the email, however, add as much content as you can think to remind customers about what they browsed and why they should come back: <\/p>\n<ul>\n<li>Product photo.<\/li>\n<li>Details.<\/li>\n<li>Price.<\/li>\n<li>Availability.<\/li>\n<li>Benefits.<\/li>\n<li>Link to the customer\u2019s account.<\/li>\n<li>Links to FAQs.<\/li>\n<li>Customer service.<\/li>\n<li>Customer reviews.<\/li>\n<li>Your user community.<\/li>\n<li>Anything else that will build trust and encourage a return visit.<\/li>\n<\/ul>\n<h2 id=\"h-start-thinking-now-for-next-year\">Start thinking now for next year<\/h2>\n<p>At this point in the year, you might want to get the whole season over before you start thinking about adding another email automation or upgrading what you already send.\u00a0<\/p>\n<p>After all, browse abandonment isn\u2019t just for Christmas. It can help you stay top of mind for customers all year long and recover more sales that could have gone to your competition. <\/p>\n<p>They can drive incremental sales and revenue now, leading to repeat purchases, greater loyalty and more engaged customers in the long run.<\/p>\n<hr class=\"wp-block-separator has-text-color has-background has-cyan-bluish-gray-background-color has-cyan-bluish-gray-color\"\/>\n<p><!-- START INLINE FORM --><\/p>\n<div class=\"nl-inline-form border py-2 px-1 my-2\">\n<div class=\"row align-items-center justify-content-center\">\n<div class=\"col-12 col-lg-3 col-xl-auto pb-2 pb-lg-0\">\n<p class=\"inline-form-text text-center mb-0\">Get MarTech! Daily. Free. In your inbox.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- END INLINE FORM --><\/p>\n<hr class=\"wp-block-separator has-text-color has-background has-cyan-bluish-gray-background-color has-cyan-bluish-gray-color\"\/>\n<hr\/>\n<p><em>Opinions expressed in this article are those of the guest author and not necessarily MarTech. Staff authors are listed <a href=\"https:\/\/martech.org\/staff\">here<\/a>.<\/em><\/p>\n<hr\/>\n<div class=\"google-news-link text-center\">\n\t\t\t\t\t\t\t<em><a class=\"\" href=\"https:\/\/news.google.com\/publications\/CAAqBggKMJeAJDCAwQQ?hl=en-US&amp;gl=US&amp;ceid=US%3Aen\" target=\"_blank\" rel=\"nofollow noopener\">Add MarTech to your Google News feed.<\/a><\/em>\u00a0\u00a0\u00a0\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"img-fluid\" alt=\"Google News\" width=\"140\" height=\"38\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/themes\/tdm-editorial\/img\/icons\/google_news.png\"\/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"img-fluid\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/themes\/tdm-editorial\/img\/icons\/google_news.png\" alt=\"Google News\" width=\"140\" height=\"38\"\/><\/noscript><\/p>\n<hr\/><\/div>\n<p><!-- START EOS SPACE --><\/p>\n<p><!-- END EOS SPACE -->\t\t\t\t\t<\/p>\n<div class=\"about-author\">\n<p>About The Author<\/p>\n<div class=\"information\">\n<div class=\"author-module\">\n<div class=\"row\">\n<div class=\"col-12 col-lg-3\">\n<div class=\"avatar\" style=\"min-width:140px;min-height:140px;\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"img-fluid\" alt=\"Kath Pay\" width=\"140\" height=\"140\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2021\/06\/Kath-Pay-338x338.jpeg\"\/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"img-fluid\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/wp-content\/uploads\/2021\/06\/Kath-Pay-338x338.jpeg\" alt=\"Kath Pay\" width=\"140\" height=\"140\"\/><\/noscript>\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"col-12 col-lg-9\">\n<div class=\"about\">\n<p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<iframe loading=\"lazy\" id=\"twitter-widget-0\" data-lazy=\"true\" data-src=\"https:\/\/martech.org\/5-tips-for-an-effective-browse-abandonment-program\/about:blank\" class=\"twitter-follow-button twitter-follow-button\" title=\"Twitter Follow Button\" data-twttr-rendered=\"true\" style=\"width: 251px; height: 25px;\" data-rocket-lazyload=\"fitvidscompatible\" data-lazy-data-lazy=\"true\" data-src=\"https:\/\/platform.twitter.com\/widgets\/follow_button.1392079123.html#_=1392650032615&amp;id=twitter-widget-0&amp;lang=en&amp;screen_name=kathpay&amp;show_count=true&amp;show_screen_name=true&amp;size=m\"><\/iframe><noscript><iframe id=\"twitter-widget-0\" data-lazy=\"true\" data-src=\"https:\/\/platform.twitter.com\/widgets\/follow_button.1392079123.html#_=1392650032615&amp;id=twitter-widget-0&amp;lang=en&amp;screen_name=kathpay&amp;show_count=true&amp;show_screen_name=true&amp;size=m\" class=\"twitter-follow-button twitter-follow-button\" title=\"Twitter Follow Button\" data-twttr-rendered=\"true\" style=\"width: 251px; height: 25px;\"><\/iframe><\/noscript>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<p>\t\t\t\t\t\tKath Pay is CEO at Holistic Email Marketing and the author of the award-winning Amazon #1 best-seller &#8220;Holistic Email Marketing: A practical philosophy to revolutionise your business and delight your customers.&#8221;\t\t\t\t\t<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p>\n\t\t\t\t\t<\/div>\n<iframe data-lazy=\"true\" data-src=\"https:\/\/www.fiverr.com\/gig_widgets?id=U2FsdGVkX18x7XQvttUTrv1oEqmGNGTgvvCUiUoJ\/AP4z\/UyMz8lXGOLpu15jIMxBbTR0gmD5uBoFvhC4KWeALQRp3h\/X\/AwcVD0K8Wj9H\/ZzYKzcCNHosB9oS4SCJJFWiN85P9ICAc4OgCoE\/wHKIY7CDkf2\/DQ1vqGvk4smVe5cRDEmrLPCWi4FC8p40VUhSmWQ5udCm0zoJtorgWv3vbDQw0kKYkwn39ozAnQXDe+YvWMxkLFWA+O3TFwkJvdkIK+\/AUSnRssPKt5WHY0FhNOxnSPcLslEL4G4\/RfP95ve99U+kRnDy3X+KtzdQLY+u935ghON\/o3UE4IMv9oN6JX9RnxzL\/LRcOgnHigxStSGPKsZYtnz8RWNVT\/rOLAibqiWJadC5MYHRbekF3eg6FOGrQGkXYbsn0+a5aovnlLCbLwIqY9fcS17UX8J235iQ6cdmHNbrPeS84CMm34RA==&affiliate_id=1052423&strip_google_tagmanager=true\" loading=\"lazy\" data-with-title=\"true\" class=\"fiverr_nga_frame\" frameborder=\"0\" height=\"350\" width=\"100%\" referrerpolicy=\"no-referrer-when-downgrade\" data-mode=\"random_gigs\" onload=\" var frame = this; var script = document.createElement('script'); script.addEventListener('load', function() { window.FW_SDK.register(frame); }); script.setAttribute('src', 'https:\/\/www.fiverr.com\/gig_widgets\/sdk'); document.body.appendChild(script); \" ><\/iframe>\n<br \/><a href=\"https:\/\/martech.org\/5-tips-for-an-effective-browse-abandonment-program\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It seems as if we have been thinking about Holiday 2022 since we put the decorations away last year. But now it\u2019s time to get&#8230;<\/p>\n","protected":false},"author":1,"featured_media":23757,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-23756","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-universe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 tips for an effective browse-abandonment program - mailinvest.blog<\/title>\n<meta name=\"description\" content=\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. 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