{"id":21568,"date":"2022-12-07T06:14:11","date_gmt":"2022-12-07T06:14:11","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/12\/07\/uber-fined-14m-for-lying-to-make-you-ditch-cabs-the-register\/"},"modified":"2022-12-07T06:14:11","modified_gmt":"2022-12-07T06:14:11","slug":"uber-fined-14m-for-lying-to-make-you-ditch-cabs-the-register","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/12\/07\/uber-fined-14m-for-lying-to-make-you-ditch-cabs-the-register\/","title":{"rendered":"Uber fined $14m for lying to make you ditch cabs \u2022 The Register"},"content":{"rendered":"<p> <a href=\"https:\/\/go.fiverr.com\/visit\/?bta=1052423&nci=17043\" Target=\"_Top\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" src=\"https:\/\/fiverr.ck-cdn.com\/tn\/serve\/?cid=40081059\" loading=\"lazy\"  width=\"601\" height=\"201\"><\/a>\n<\/p>\n<div id=\"body\">\n<p>Australia&#8217;s Federal Court has fined Uber AU$21 million ($14 million) for engaging in misleading and deceptive conduct.<\/p>\n<p>Uber did so in two ways \u2013 one of which involved the offer it made in some parts of Australia to arrange rides in ye olde licensed taxis from within its app.<\/p>\n<p>The court <a target=\"_blank\" href=\"https:\/\/www.judgments.fedcourt.gov.au\/judgments\/Judgments\/fca\/single\/2022\/2022fca1466\" rel=\"noopener\">found<\/a> that Uber&#8217;s app and website displayed a likely price for taxi rides, but overestimated that fare.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\">\n        <noscript><br \/>\n            <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" loading=\"lazy\" alt=\"\"\/><br \/>\n            <\/a><br \/>\n        <\/noscript>\n    <\/div>\n<p>&#8220;The actual price was likely to be less than the lower range of the estimate of that fare range,&#8221; the judgement states. In other words, Uber misled users by suggesting a taxi would be more expensive than was actually the case. That would likely steer them to taking an Uber, even if it wouldn&#8217;t really be the best option.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xmd=\",fluid,mpu,leaderboard,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" loading=\"lazy\" alt=\"\"\/><br \/>\n                <\/a><br \/>\n            <\/noscript>\n        <\/div>\n<div class=\"adun_eagle_desktop_story_wrapper\">\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"mid\" data-raptor=\"eagle\" data-xxlg=\",mpu,dmpu,\">\n                <noscript><br \/>\n                    <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                        <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" loading=\"lazy\" alt=\"\"\/><br \/>\n                    <\/a><br \/>\n                <\/noscript>\n            <\/div>\n<\/p><\/div>\n<p>The other infraction concerns the fees that Uber charges when customers cancel a ride they&#8217;ve already booked.<\/p>\n<p>Between 2017 and 2021, cancelling customers would receive a message warning they may be charged a cancellation fee \u2013 even during the period of time during which Uber also promised cancellation would be free.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" loading=\"lazy\" alt=\"\"\/><br \/>\n                <\/a><br \/>\n            <\/noscript>\n        <\/div>\n<p>More than two million people saw those messages, meaning Uber had more than two million opportunities to cajole people into riding rather than incurring a fee for no service.<\/p>\n<p>The case was brought by Australia&#8217;s Competition and Consumer Commission (ACCC), whose chair Gina Cass-Gottlieb <a target=\"_blank\" href=\"https:\/\/www.accc.gov.au\/media-release\/uber-to-pay-21m-for-misleading-representations-about-uber-taxi-fares-and-cancellation-fees\" rel=\"noopener\">expressed<\/a> satisfaction at the court&#8217;s decision.<\/p>\n<p>&#8220;We took this important case because we understand that consumers rely on apps, like the Uber app, to provide accurate information to inform their purchasing decisions because they cannot independently check or monitor whether the information displayed is accurate,&#8221; Ms Cass-Gottlieb said.<\/p>\n<p>While the ACCC had a win in the case, the sparkling wine may not be flowing in the regulator&#8217;s office. It sought a fine of AU$26 million, and Uber agreed to pay that sum.<\/p>\n<p>&#8220;It is unnecessary and unhelpful to speculate about why the respondent may have agreed to a penalty that is higher than the court considers to be appropriate,&#8221; wrote justice Michael O&#8217;Bryan. The ACCC has pointed out that the justice also observed &#8220;The conclusion reached in this case should not be understood as any reduction in the court&#8217;s resolve to impose penalties that are appropriate to achieve the statutory objective of deterring contraventions of the Australian Consumer Law.&#8221;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" id=\"story_eagle_xsm_sm_md_xmd_lg_xlg\" data-pos=\"mid\" data-raptor=\"eagle\" data-xsm=\",mpu,dmpu,\" data-sm=\",mpu,dmpu,\" data-md=\",mpu,dmpu,\" data-xmd=\",mpu,dmpu,\" data-lg=\",mpu,dmpu,\" data-xlg=\",mpu,dmpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_offbeat\/legal&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y5AvMws1ILMV-xIhn1XvNQAAABQ&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" loading=\"lazy\" alt=\"\"\/><br \/>\n                <\/a><br \/>\n            <\/noscript>\n        <\/div>\n<p>Instead, the lesser amount reflects &#8220;the statutory criteria and the applicable principles to the circumstances of this case.&#8221;<\/p>\n<p>The case is yet another example, as if any were needed, of scofflaw behavior by Uber, which entered markets around the world in full knowledge that licensed taxis had a government-decreed monopoly on personal transport services. It has since been penalized for <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2022\/07\/19\/uber_discrimination_settlement\/\" rel=\"noopener\">overcharging disabled customers<\/a>, <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2015\/12\/07\/uber_fined_by_french_court\/\" rel=\"noopener\">deceptive advertising in France<\/a>, and <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2018\/12\/20\/uber_france_400k_euro_fine_for_2016_hack\/\" rel=\"noopener\">exposing customers&#8217; data<\/a> in a massive leak that its CSO <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2022\/10\/06\/uber_cso_sullivan_guilty\/\" rel=\"noopener\">tried to cover up<\/a>.<\/p>\n<p>The above represents a small sample of the company&#8217;s misdeeds. It still has to answer for a <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2022\/09\/16\/uber_security_incident\/\" rel=\"noopener\">massive cloud fail<\/a> in September 2022, and <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2022\/07\/11\/uber_leak\/\" rel=\"noopener\">deceiving investigators<\/a> as they tried to probe its affairs.<\/p>\n<p>Hurrah for disruption! \u00ae<\/p>\n<\/p><\/div>\n<iframe data-lazy=\"true\" data-src=\"https:\/\/www.fiverr.com\/gig_widgets?id=U2FsdGVkX18x7XQvttUTrv1oEqmGNGTgvvCUiUoJ\/AP4z\/UyMz8lXGOLpu15jIMxBbTR0gmD5uBoFvhC4KWeALQRp3h\/X\/AwcVD0K8Wj9H\/ZzYKzcCNHosB9oS4SCJJFWiN85P9ICAc4OgCoE\/wHKIY7CDkf2\/DQ1vqGvk4smVe5cRDEmrLPCWi4FC8p40VUhSmWQ5udCm0zoJtorgWv3vbDQw0kKYkwn39ozAnQXDe+YvWMxkLFWA+O3TFwkJvdkIK+\/AUSnRssPKt5WHY0FhNOxnSPcLslEL4G4\/RfP95ve99U+kRnDy3X+KtzdQLY+u935ghON\/o3UE4IMv9oN6JX9RnxzL\/LRcOgnHigxStSGPKsZYtnz8RWNVT\/rOLAibqiWJadC5MYHRbekF3eg6FOGrQGkXYbsn0+a5aovnlLCbLwIqY9fcS17UX8J235iQ6cdmHNbrPeS84CMm34RA==&affiliate_id=1052423&strip_google_tagmanager=true\" loading=\"lazy\" data-with-title=\"true\" class=\"fiverr_nga_frame\" frameborder=\"0\" height=\"350\" width=\"100%\" referrerpolicy=\"no-referrer-when-downgrade\" data-mode=\"random_gigs\" onload=\" var frame = this; var script = document.createElement('script'); script.addEventListener('load', function() { window.FW_SDK.register(frame); }); script.setAttribute('src', 'https:\/\/www.fiverr.com\/gig_widgets\/sdk'); document.body.appendChild(script); \" ><\/iframe>\n<br \/><a href=\"https:\/\/go.theregister.com\/feed\/www.theregister.com\/2022\/12\/07\/uber_australia_fined_misleading_deception\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Australia&#8217;s Federal Court has fined Uber AU$21 million ($14 million) for engaging in misleading and deceptive conduct. Uber did so in two ways \u2013 one&#8230;<\/p>\n","protected":false},"author":1,"featured_media":21569,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-21568","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-universe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Uber fined $14m for lying to make you ditch cabs \u2022 The Register - mailinvest.blog<\/title>\n<meta name=\"description\" content=\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. 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