{"id":18172,"date":"2022-03-02T19:22:12","date_gmt":"2022-03-02T19:22:12","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/03\/02\/fitbit-recalls-ionic-smartwatches-over-risk-of-burn-injuries\/"},"modified":"2022-03-02T19:22:12","modified_gmt":"2022-03-02T19:22:12","slug":"fitbit-recalls-ionic-smartwatches-over-risk-of-burn-injuries","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/03\/02\/fitbit-recalls-ionic-smartwatches-over-risk-of-burn-injuries\/","title":{"rendered":"Fitbit recalls Ionic smartwatches over risk of burn injuries"},"content":{"rendered":"

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In brief:<\/strong> If you currently own a 2017-2020 Fibit Ionic, you may want to return the device for a refund and a 40 percent off discount on future Fitbit purchases. The company is recalling the devices after it received reports of overheating and burn injuries experienced by a \u201cvery limited number\u201d of users. <\/p>\n

Google-owned Fitbit has announced<\/a> it is recalling its Ionic smartwatches<\/a> after it confirmed the potential for overheating and burn injuries. The public service announcement was made via the Consumer Product Safety Commission (CPSC), who noted that around 1 million Ionic smartwatches have been sold in the US, while an additional 700,000 have been sold in other countries.<\/p>\n

The battery found in models sold between 2017 and 2020 can overheat and pose a burn hazard to users. Fitbit has received at least 174 reports of the Ionic battery overheating and 78 reports of burn injuries, including two incidents of second-degree burns and four involving third-degree burns in the US. The company also received 40 reports of burn injuries from users in other countries.<\/p>\n

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In a statement, a Fitbit spokesperson explained that \u201ccustomer safety is always Fitbit\u2019s top priority and out of an abundance of caution, we are conducting a voluntary recall of Fitbit Ionic smartwatches. We received a very limited number of injury reports – the totals in the CPSC announcement represent less than 0.01% of units sold – of the battery in Fitbit Ionic smartwatches overheating, posing a burn hazard. These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers.\u201d<\/p>\n

Fitbit stopped selling the Ionic smartwatch in 2020, shortly before being acquired<\/a> by Google for $2.1 billion. The Ionic was the company\u2019s first real smartwatch designed to cater to people beyond its core fanbase, but Fitbit\u2019s focus has been shifting<\/a> more towards building an ecosystem of fitness, wellness, and telemedicine services that works well with its fitness trackers.<\/p>\n

Eligible devices have the code FB503 engraved on the back, and people who return them will receive a $299 refund, as well as a 40 percent discount code for select Fitbit products.<\/p>\n<\/p><\/div>\n