{"id":17553,"date":"2022-02-28T23:21:42","date_gmt":"2022-02-28T23:21:42","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/28\/youtube-premium-wont-let-you-cancel-if-you-get-suspended-review-geek\/"},"modified":"2022-02-28T23:21:42","modified_gmt":"2022-02-28T23:21:42","slug":"youtube-premium-wont-let-you-cancel-if-you-get-suspended-review-geek","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/28\/youtube-premium-wont-let-you-cancel-if-you-get-suspended-review-geek\/","title":{"rendered":"YouTube Premium Won\u2019t Let You Cancel If You Get Suspended \u2013 Review Geek"},"content":{"rendered":"

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If you\u2019re a former YouTube Premium subscriber who\u2019s now suspended or terminated from the service, you may want to review your credit card bill. In a legally-questionable twist, YouTube now says<\/a> that suspended customers cannot cancel their Premium subscription, which costs $12 a month.<\/p>\n

Wait, How Do YouTube Suspensions Work?<\/h2>\n

Most people have never been suspended from YouTube, so let\u2019s provide a bit of context. Suspended accounts or \u201cchannels\u201d are temporarily deactivated, usually for breaking copyright, leaving offensive comments, or violating other YouTube rules.<\/p>\n

Suspensions may last 30 days or longer, depending on the severity of your villainous rule-breaking activity. During this time, you cannot access your account or manage its settings.<\/p>\n

But let\u2019s say that you\u2019ve broken a ton of YouTube\u2019s rules. At that point, the service may permanently terminate your account. You will never regain access to the account, ever.<\/p>\n

There are a ton of problems with YouTube\u2019s suspension and termination protocols\u2014accounts may be banned for unjustified copyright strikes, for example. But this new problem is more than just an annoyance; it\u2019s practically robbery.<\/p>\n

YouTube Continues Charging Suspended Customers<\/h2>\n
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In a February 28th Twitter thread<\/a>, a user named @xArtemisWolfx complained that they were still being charged for YouTube Premium after having their account terminated. The official @TeamYouTube account responded with a refund link<\/a> and cancelation instructions<\/a>, which simply redirected\u00a0@xArtemisWolfx to a \u201cyour account is suspended page.\u201d<\/p>\n

The @TeamYouTube representative then explained that these links are inaccessible to suspended or terminated users. \u201cIf the channel\u2019s suspended, you\u2019ll have to resolve it before you can cancel YouTube Premium.\u201d<\/p>\n

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If the channel’s suspended, you’ll have to resolve it before you can cancel YouTube Premium. More details here: https:\/\/t.co\/ttfebnw1gg<\/a>. Tweet back @ us if needed.<\/p>\n

\u2014 TeamYouTube (@TeamYouTube) February 28, 2022<\/a><\/p>\n<\/blockquote>\n

Now, this presents a pretty huge problem. YouTube Premium users who are suspended will be charged at least $12 for a service they can\u2019t use. And if you\u2019re terminated, you\u2019re screwed. Either you chew out YouTube\u2019s social media and support employees (who seem pretty confused about this predicament), or you file a dispute with your bank.<\/p>\n

What\u2019s worse, this whole catch-22 thing isn\u2019t new. Several customers have brought this problem to Google\u2019s attention, yet it remains unresolved.<\/p>\n

This Problem Goes Back Several Years<\/h2>\n
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Let\u2019s be honest; YouTube doesn\u2019t gain a lot from robbing suspended users\u2014very few people are affected, and $12 a month from this small group of people is a drop in the bucket. We\u2019re looking at what\u2019s probably just an oversight from the company.\u00a0That said, it\u2019s a massive and inexcusable oversight.<\/p>\n

Suspended and terminated Premium customers have complained about this problem since at least 2019. In one Support thread<\/a>, several users complained that calling and emailing Google did not resolve their issues or lead to refunds. This Support thread was closed without any comments from YouTube\u2019s representatives.<\/p>\n

It\u2019s clear that YouTube has received plenty of complaints from suspended Premium customers who can\u2019t cancel their service. This isn\u2019t a situation where YouTube can justifiably claim ignorance. It needs to properly address this issue and immediately reimburse affected customers.<\/p>\n

Again, we\u2019ve reached out to Google for a comment on this situation. If the company responds or if new information comes to light, we will update this article.<\/p>\n<\/div>\n