{"id":16371,"date":"2022-02-24T21:23:05","date_gmt":"2022-02-24T21:23:05","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/24\/shoppers-may-soon-be-able-to-message-merchants-via-google-shopping\/"},"modified":"2022-02-24T21:23:05","modified_gmt":"2022-02-24T21:23:05","slug":"shoppers-may-soon-be-able-to-message-merchants-via-google-shopping","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/24\/shoppers-may-soon-be-able-to-message-merchants-via-google-shopping\/","title":{"rendered":"Shoppers may soon be able to message merchants via Google Shopping"},"content":{"rendered":"<p> <a href=\"https:\/\/go.fiverr.com\/visit\/?bta=1052423&nci=17043\" Target=\"_Top\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/fiverr.ck-cdn.com\/tn\/serve\/?cid=40081059\"  width=\"601\" height=\"201\"><\/a>\n<\/p>\n<div itemprop=\"articleBody\">\n<p>Google is testing a new messaging feature that would allow customers to send messages to the customer service email address provided in your Google Merchant Center account. Google has invited select merchants to participate in this pilot via email.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"561\" height=\"600\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"data:image\/svg+xml,%3Csvg%20xmlns=\" http:=\"\" alt=\"The messaging pilot invitation email Google sent to merchants\" class=\"wp-image-381117\" data-lazy-data-srcset=\"https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email-561x600.png 561w, https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email-316x338.png 316w, https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email-106x113.png 106w, https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email.png 583w\" data-lazy-data-sizes=\"(max-width: 561px) 100vw, 561px\" data-lazy-src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email-561x600.png\"\/><noscript><img decoding=\"async\" loading=\"lazy\" width=\"561\" height=\"600\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email-561x600.png\" alt=\"The messaging pilot invitation email Google sent to merchants\" class=\"wp-image-381117\" data-srcset=\"https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email-561x600.png 561w, https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email-316x338.png 316w, https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email-106x113.png 106w, https:\/\/searchengineland.com\/figz\/wp-content\/seloads\/2022\/02\/google_merchant_messaging_pilot_email.png 583w\" data-sizes=\"auto, (max-width: 561px) 100vw, 561px\"\/><\/noscript><figcaption>The messaging pilot invitation email Google sent to merchants. Image: Kirk Williams.<\/figcaption><\/figure>\n<\/div>\n<p>We\u2019ve reached out to Google and will update this article as more details become available. Tip of the hat to <a href=\"https:\/\/twitter.com\/PPCKirk\/status\/1496880365020987392\/photo\/1\">Kirk Williams<\/a> for bringing this to our attention.<\/p>\n<p><strong>Why we care.<\/strong> Providing potential customers with a way to contact retailers via Google Shopping may increase the value of the platform for both merchants and customers. Winning over more shoppers and retailers will also help strengthen Google as a shopping destination, helping it compete with the likes of Amazon, eBay and other marketplaces.<\/p>\n<p>The company has not announced when (or whether) this feature will become widely available.<\/p>\n<p><strong>What Google said in the email. <\/strong>\u201cWe\u2019re excited to announce a new messaging pilot to help you connect with customers and improve your sales through Google Shopping,\u201d Google wrote in the email. \u201cThis optional feature will allow customers to send messages to the customer service email address you\u2019ve provided in your Merchant Center account.\u201d<\/p>\n<p>\u201cWe anticipate that questions will typically be about product availability or specifications, and believe that this will improve customer trust and traffic to your site,\u201d the company also said.<\/p>\n<p>Merchants that have received this email can opt into the pilot by completing the associated questionnaire.<\/p>\n<hr class=\"wp-block-separator has-text-color has-background has-cyan-bluish-gray-background-color has-cyan-bluish-gray-color\"\/>\n<div class=\"panel\">\n<div class=\"panel-body\" style=\"padding: 10px !important;\">\n<p style=\"margin-bottom: 8px !important;\">Get the daily newsletter search marketers rely on. <a style=\"color: #425E9B !important;\" target=\"_blank\" href=\"https:\/\/thirddoormedia.com\/terms\/\" rel=\"noopener\">See terms.<\/a><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<hr class=\"wp-block-separator has-text-color has-background has-cyan-bluish-gray-background-color has-cyan-bluish-gray-color\"\/>\n<hr\/>\n<div class=\"row\">\n<div class=\"col-xs-12 col-md-12 sel-new-articles mb1\">\n<h3>New on Search Engine Land<\/h3>\n<section class=\"global-content-stream\"\/><\/div>\n<\/div>\n<p>\t\t\t\t\t\t\t<!-- GPT AdSlot 7 for Ad unit 'SEL_End-of-Story' ### Size: [[800,440],[800,260]] --><\/p>\n<p><!-- End AdSlot 7 --><\/p>\n<div class=\"about-author row\">\n<h3>About The Author<\/h3>\n<div class=\"information col-lg-12 col-md-12 col-sm-12\">\n<div class=\"author-module\">\n<div class=\"avatar\">\n\t\t\t<img decoding=\"async\" class=\"img-responsive\" width=\"140px\" height=\"140px\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"data:image\/svg+xml,%3Csvg%20xmlns=\" http:=\"\" data-lazy-src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/searchengineland.com\/images\/authors\/GeorgeNguyen-lg.jpg\"\/><noscript><img decoding=\"async\" class=\"img-responsive\" width=\"140px\" height=\"140px\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/searchengineland.com\/images\/authors\/GeorgeNguyen-lg.jpg\"\/><\/noscript>\t\t\t<\/div>\n<div class=\"about\">\n<p>\t\t\t\t\t<iframe loading=\"lazy\" id=\"twitter-widget-0\" data-lazy=\"true\" data-src=\"https:\/\/searchengineland.com\/about:blank\" class=\"twitter-follow-button twitter-follow-button\" title=\"Twitter Follow Button\" data-twttr-rendered=\"true\" style=\"width: 251px; height: 20px;\" data-rocket-lazyload=\"fitvidscompatible\" data-lazy-data-lazy=\"true\" data-src=\"https:\/\/platform.twitter.com\/widgets\/follow_button.1392079123.html#_=1392650032615&amp;id=twitter-widget-0&amp;lang=en&amp;screen_name=geochingu&amp;show_count=true&amp;show_screen_name=true&amp;size=m\"><\/iframe><noscript><iframe id=\"twitter-widget-0\" data-lazy=\"true\" data-src=\"https:\/\/platform.twitter.com\/widgets\/follow_button.1392079123.html#_=1392650032615&amp;id=twitter-widget-0&amp;lang=en&amp;screen_name=geochingu&amp;show_count=true&amp;show_screen_name=true&amp;size=m\" class=\"twitter-follow-button twitter-follow-button\" title=\"Twitter Follow Button\" data-twttr-rendered=\"true\" style=\"width: 251px; height: 20px;\"><\/iframe><\/noscript>\n\t\t\t\t\t\t\t\t\t<\/p>\n<p>\t\t\t\tGeorge Nguyen is an editor for Search Engine Land, covering organic and paid search. His background is in journalism and content marketing. Prior to entering the industry, he worked as a radio personality, writer, podcast host and public school teacher.\t\t\t<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<iframe data-lazy=\"true\" data-src=\"https:\/\/www.fiverr.com\/gig_widgets?id=U2FsdGVkX18x7XQvttUTrv1oEqmGNGTgvvCUiUoJ\/AP4z\/UyMz8lXGOLpu15jIMxBbTR0gmD5uBoFvhC4KWeALQRp3h\/X\/AwcVD0K8Wj9H\/ZzYKzcCNHosB9oS4SCJJFWiN85P9ICAc4OgCoE\/wHKIY7CDkf2\/DQ1vqGvk4smVe5cRDEmrLPCWi4FC8p40VUhSmWQ5udCm0zoJtorgWv3vbDQw0kKYkwn39ozAnQXDe+YvWMxkLFWA+O3TFwkJvdkIK+\/AUSnRssPKt5WHY0FhNOxnSPcLslEL4G4\/RfP95ve99U+kRnDy3X+KtzdQLY+u935ghON\/o3UE4IMv9oN6JX9RnxzL\/LRcOgnHigxStSGPKsZYtnz8RWNVT\/rOLAibqiWJadC5MYHRbekF3eg6FOGrQGkXYbsn0+a5aovnlLCbLwIqY9fcS17UX8J235iQ6cdmHNbrPeS84CMm34RA==&affiliate_id=1052423&strip_google_tagmanager=true\" loading=\"lazy\" data-with-title=\"true\" class=\"fiverr_nga_frame\" frameborder=\"0\" height=\"350\" width=\"100%\" referrerpolicy=\"no-referrer-when-downgrade\" data-mode=\"random_gigs\" onload=\" var frame = this; var script = document.createElement('script'); script.addEventListener('load', function() { window.FW_SDK.register(frame); }); script.setAttribute('src', 'https:\/\/www.fiverr.com\/gig_widgets\/sdk'); document.body.appendChild(script); \" ><\/iframe>\n<br \/><a href=\"https:\/\/searchengineland.com\/shoppers-may-soon-be-able-to-message-merchants-via-google-shopping-381115\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Google is testing a new messaging feature that would allow customers to send messages to the customer service email address provided in your Google Merchant&#8230;<\/p>\n","protected":false},"author":1,"featured_media":16372,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-16371","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-universe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shoppers may soon be able to message merchants via Google Shopping - mailinvest.blog<\/title>\n<meta name=\"description\" content=\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. 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