{"id":138324,"date":"2026-08-06T20:23:08","date_gmt":"2026-08-06T20:23:08","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2026\/08\/06\/callviq-ai-voice-calling-crm-saas-for-marketing-sales-support-lead-automation\/"},"modified":"2026-08-06T20:24:14","modified_gmt":"2026-08-06T20:24:14","slug":"callviq-ai-voice-calling-crm-saas-for-marketing-sales-support-lead-automation","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2026\/08\/06\/callviq-ai-voice-calling-crm-saas-for-marketing-sales-support-lead-automation\/","title":{"rendered":"CallVIQ \u2013 AI Voice Calling & CRM SaaS for Marketing, Sales, Support & Lead Automation"},"content":{"rendered":"<\/a>\n<\/p>\n

LIVE PREVIEW<\/a>BUY FOR $39<\/a><\/p>\n

<\/p>\n

\n CallVIQ – AI Voice Calling Automation & CRM SaaS (Node.js script)
\n<\/h2>\n

\n CallVIQ is a self-hosted, multi-tenant AI voice calling platform constructed for
\n businesses, entrepreneurs, and SaaS resellers. It replaces costly human name
\n facilities with AI voice brokers that deal with outbound advertising calls, lead
\n qualification, appointment scheduling, and buyer help across the clock.
\n Patrons set up it on their very own server, white-label it utterly, and resell
\n AI calling companies to their very own shoppers underneath their very own model.\n<\/p>\n

\n Constructed on a Carry Your Personal Key (BYOK)<\/strong> mannequin, CallVIQ routes
\n all API utilization prices straight to every tenant’s private billing accounts throughout
\n Twilio, OpenAI, Gemini, ElevenLabs, and different linked suppliers. The
\n platform host by no means carries utilization prices on behalf of tenants. Every third-party
\n service is billed independently by its supplier at its personal charge \u2014 please
\n assessment the Third-Get together API Prices<\/strong> part under earlier than
\n buying.\n<\/p>\n

Demo Credentials<\/h3>\n

\n A stay demo is offered for preview earlier than buy. Use the credentials
\n under to discover the platform.\n<\/p>\n

\n Tremendous Admin Panel:<\/strong> https:\/\/callviq.ncodeslab.com\/superadmin\/login<\/a>
\n E mail: admin@callviq.com<\/a>
\n Password: Admin@123456\n<\/p>\n

\n Tenant Panel:<\/strong> https:\/\/callviq.ncodeslab.com\/<\/a>
\n E mail: merchant@test.com<\/a>
\n Password: Password@123\n<\/p>\n

\n Documentation:<\/strong> Here<\/a>\n<\/p>\n

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Key Options at a Look<\/h3>\n
    \n
  • Multi-tenant workspace structure with full white-label help<\/li>\n
  • \n Actual-time AI calling engine utilizing Twilio Media Streams and WebSocket audio\n <\/li>\n
  • \n Helps Gemini Stay API, OpenAI Realtime, Groq, Whisper STT, ElevenLabs,
    \n Cartesia, and OpenAI Voice\n <\/li>\n
  • Drag-and-drop visible dialog circulation builder with 7 node varieties<\/li>\n
  • RAG information base with PDF, TXT, CSV, and URL crawler help<\/li>\n
  • \n Constructed-in CRM with Kanban lead pipeline, contact import (100k rows), and DNC
    \n registry\n <\/li>\n
  • Google Calendar, Google Meet, and Google Sheets integration<\/li>\n
  • \n Stripe subscription billing with credit score ledger, auto-recharge, and webhook
    \n lifecycle\n <\/li>\n
  • Stay name monitoring dashboard with WebSocket push updates<\/li>\n
  • \n Full Tremendous Admin panel with RBAC, tenant impersonation, and platform
    \n analytics\n <\/li>\n
  • In-browser name simulator playground with VAD loop for testing brokers<\/li>\n
  • \n Outbound, inbound, drip, event-triggered, and appointment reminder marketing campaign
    \n varieties\n <\/li>\n
  • AES-256-GCM encryption for all saved API keys and OAuth tokens<\/li>\n
  • One-command Docker Compose deployment stack<\/li>\n<\/ul>\n

    Tremendous Admin Panel<\/h3>\n

    \n The Tremendous Admin console offers platform house owners full management. Create and
    \n handle tenant workspaces manually or by way of electronic mail invitation. Droop,
    \n reactivate, or soft-delete tenants with a single click on. Impersonate any tenant
    \n workspace for direct troubleshooting. Construct subscription plans dynamically,
    \n configure Stripe value IDs, set per-plan characteristic flags, overage pricing, and
    \n free trial parameters.\n<\/p>\n

    \n Platform settings cowl white-label branding (brand, title, colours), mailer
    \n configuration (SMTP or Resend API), and world toggles for every AI and voice
    \n supplier. A built-in authorized web page editor manages Phrases of Service, Privateness
    \n Coverage, and DNC coverage pages served dynamically to the frontend.\n<\/p>\n

    \n The analytics dashboard tracks MRR, ARR, subscription progress, complete name
    \n volumes, and credit score ledger exercise. A system well being monitor shows stay
    \n CPU, RAM, disk, Redis queue depths, and third-party API connection statuses.\n<\/p>\n

    \n Tremendous Admin workforce entry makes use of 4 RBAC roles: Proprietor, Administrator, Help
    \n Agent, and Viewer, with security guards stopping proprietor orphan states and
    \n unauthorized position escalations.\n<\/p>\n

    Tenant Dashboard<\/h3>\n

    \n Tenants are guided by way of a progressive onboarding wizard protecting enterprise
    \n profile, plan choice, Twilio credentials hookup, and BYOK AI and voice key
    \n configuration. All credentials are encrypted at relaxation utilizing AES-256-GCM.\n<\/p>\n

    \n The AI Agent Builder<\/strong> lets tenants design voice brokers utilizing a
    \n drag-and-drop node graph. Accessible nodes embrace Greeting, Query,
    \n Situation (Sure\/No branching), Switch to Human, E-book Appointment, Information
    \n (RAG lookup), and Finish Name. System prompts help dynamic variable
    \n substitution utilizing bracket syntax equivalent to buyer title or order ID. Brokers
    \n could be cloned, configured with temperature and token controls, and linked
    \n to a RAG information base constructed from uploaded paperwork or crawled URLs.\n<\/p>\n

    \n The Marketing campaign Supervisor<\/strong> helps 5 marketing campaign varieties: Outbound
    \n Blast, Drip Sequence, Occasion-Triggered, Inbound Routing, and Appointment
    \n Reminders. Dialer guidelines embrace quantity rotation, calling window enforcement,
    \n retry limits, and name frequency caps.\n<\/p>\n

    \n The Stay Name Monitor<\/strong> reveals all lively calls in actual time by way of
    \n WebSocket push. Admins can hear in silently or terminate calls straight from
    \n the dashboard. The decision log listing shops full diarized transcripts,
    \n AI-generated summaries, buyer sentiment scores, lead scores (1 to 10), and
    \n name recordings.\n<\/p>\n

    \n The CRM module<\/strong> manages contacts with as much as 20 customized fields,
    \n tag-based segmentation, and a Kanban lead pipeline with drag-and-drop standing
    \n updates. Contact lists help CSV imports of as much as 100,000 rows with column
    \n mapping and duplicate dealing with guidelines.\n<\/p>\n

    \n A Testing Playground<\/strong> offers an in-browser name simulator
    \n with a visible cellular calling interface, stay standing indicators, and a
    \n hands-free voice exercise detection loop for testing brokers earlier than going stay.\n<\/p>\n

    Actual-Time Calling Engine<\/h3>\n

    \n CallVIQ operates a low-latency telephony pipeline constructed on Twilio Media
    \n Streams. BullMQ pops contacts from the dialing queue, initiates outbound calls
    \n by way of Twilio REST, and opens a WebSocket audio stream to the CallVIQ server the
    \n second a name is answered. Audio is bridged in actual time to the configured AI
    \n supplier \u2014 Gemini Stay or OpenAI Realtime for totally streaming pipelines, or a
    \n chained Whisper STT, LLM, and TTS pipeline for non-streaming setups.\n<\/p>\n

    \n The engine consists of barge-in interruption dealing with, silence detection with
    \n configurable fallback prompts, and post-call job dispatching for transcript
    \n technology, CRM updates, and outgoing webhooks.\n<\/p>\n

    \n For inbound calls, the system maps the caller’s quantity to an current CRM
    \n contact and dynamically preloads related immediate variables earlier than initializing
    \n the AI agent session.\n<\/p>\n

    Google Workspace Integration<\/h3>\n

    \n Tenants can join their Google account to allow calendar-aware appointment
    \n reserving. The AI agent checks slot availability towards each native reservations
    \n and exterior Google Calendar occasions earlier than reserving. Confirmed appointments
    \n generate Google Calendar occasions with bodily location entries and Google Meet
    \n URLs. If Google Calendar shouldn’t be linked, the system performs all battle
    \n checks towards the native appointments database so reserving continues to work
    \n with out exterior dependencies. Google Sheets integration helps two-way
    \n contact sync for import and export workflows.\n<\/p>\n

    Billing and Credit score System<\/h3>\n

    \n CallVIQ integrates Stripe for subscription billing. Tenants take a look at, handle
    \n fee strategies, obtain invoices, buy credit score top-ups, and configure
    \n auto-recharge thresholds by way of Stripe-hosted pages. The platform processes
    \n the total Stripe webhook lifecycle together with subscription creation, upgrades
    \n with proration, cancellations, and fee failure dealing with. Credit are
    \n tracked by way of Redis atomic operations. When a tenant’s credit score steadiness reaches
    \n zero, in-progress calls full however new calls are blocked till credit are
    \n restored.\n<\/p>\n

    Safety and Compliance<\/h3>\n

    \n All tenant API credentials together with Twilio Account SIDs, Auth Tokens, AI
    \n supplier keys, voice supplier keys, and Google OAuth tokens are encrypted at
    \n relaxation utilizing AES-256-GCM. GDPR compliance instruments embrace a data-dump export as a
    \n ZIP file containing all tenant data in JSON and CSV codecs, in addition to a
    \n hard-delete choice that instantly purges contact information from the database. The
    \n calling engine routinely enforces calling hour restrictions, name
    \n frequency caps, and consent discover playback earlier than recordings start. A worldwide
    \n DNC registry at each the platform and tenant stage prevents calling flagged
    \n numbers.\n<\/p>\n

    Tech Stack<\/h3>\n
      \n
    • \n Frontend:<\/strong> Subsequent.js 14 App Router, Tailwind CSS, Shadcn UI\n <\/li>\n
    • Backend API:<\/strong> Node.js, Categorical.js<\/li>\n
    • Actual-Time Engine:<\/strong> Node.js WebSocket (ws \/ Socket.io)<\/li>\n
    • Job Queue:<\/strong> BullMQ + Redis 7<\/li>\n
    • \n Database:<\/strong> MySQL 8.0 with uncooked queries and connection pooling\n <\/li>\n
    • \n Cache:<\/strong> Redis 7 for session tokens, charge limiting, and
      \n lively name state\n <\/li>\n
    • File Storage:<\/strong> AWS S3, Backblaze B2, or MinIO<\/li>\n
    • Mailer:<\/strong> Nodemailer SMTP or Resend API<\/li>\n
    • Funds:<\/strong> Stripe SDK<\/li>\n
    • Telephony:<\/strong> Twilio REST API + Twilio Media Streams<\/li>\n<\/ul>\n

      What Is Included<\/h3>\n
        \n
      • Full Subsequent.js frontend supply code (App Router)<\/li>\n
      • Full Node.js \/ Categorical backend API supply code<\/li>\n
      • Node.js WebSocket real-time name engine<\/li>\n
      • Full MySQL 8.0 database schema with UUID-based tables<\/li>\n
      • Docker Compose stack for one-command deployment<\/li>\n
      • Surroundings validator setup script<\/li>\n
      • Annotated .env.instance configuration template<\/li>\n
      • Admin set up information (PDF)<\/li>\n
      • Tenant onboarding information (PDF)<\/li>\n
      • 6 months of merchandise help<\/li>\n<\/ul>\n

        Third-Get together Providers<\/h3>\n

        \n This platform integrates third-party companies which are billed individually by
        \n their respective suppliers and usually are not included within the buy value. Every
        \n service is linked utilizing your individual account credentials. Prices fluctuate by
        \n supplier, utilization quantity, and chosen plan. The next companies are used:\n<\/p>\n

          \n
        • Twilio \u2014 telephony, outbound and inbound calling, cellphone quantity rental<\/li>\n
        • \n OpenAI \u2014 GPT fashions (LLM), Realtime API (streaming voice), Whisper
          \n (speech-to-text)\n <\/li>\n
        • Google Gemini \u2014 LLM fashions, Gemini Stay API (streaming voice)<\/li>\n
        • Groq \u2014 high-speed LLM inference<\/li>\n
        • ElevenLabs \u2014 text-to-speech voice synthesis<\/li>\n
        • Cartesia \u2014 text-to-speech voice synthesis<\/li>\n
        • Stripe \u2014 subscription billing and fee processing<\/li>\n
        • \n Google Calendar API, Google Meet, Google Sheets API \u2014 workspace integrations\n <\/li>\n
        • AWS S3 \/ Backblaze B2 \/ MinIO \u2014 file and name recording storage<\/li>\n<\/ul>\n

          Third-Get together Pricing & Billing<\/h3>\n

          \n CallVIQ is bought as a self-hosted software program license. The acquisition value consists of
          \n solely the software program supply code. Third-party companies are NOT included and should
          \n be bought individually from their respective suppliers.\n<\/p>\n

          \n The platform follows a Carry Your Personal Key (BYOK) mannequin. Each tenant connects
          \n their very own API keys and billing accounts. You’re billed straight by every
          \n supplier primarily based by yourself utilization.\n<\/p>\n\n\n\n\n\n\n\n\n\n\n
          Service<\/th>\nGoal<\/th>\nPricing<\/th>\n<\/tr>\n
          Twilio<\/td>\nTelephone numbers & voice calls<\/td>\nUtilization-based (per minute + cellphone numbers)<\/td>\n<\/tr>\n
          OpenAI<\/td>\nRealtime API, GPT Fashions, Whisper<\/td>\nToken & usage-based<\/td>\n<\/tr>\n
          Google Gemini<\/td>\nGemini Fashions & Stay API<\/td>\nUtilization-based<\/td>\n<\/tr>\n
          Groq<\/td>\nLLM Inference<\/td>\nUtilization-based<\/td>\n<\/tr>\n
          ElevenLabs<\/td>\nVoice Synthesis<\/td>\nCharacter\/usage-based<\/td>\n<\/tr>\n
          Cartesia<\/td>\nVoice Synthesis<\/td>\nUtilization-based<\/td>\n<\/tr>\n
          Stripe<\/td>\nCost Processing<\/td>\nTransaction charges<\/td>\n<\/tr>\n
          AWS S3 \/ Backblaze B2 \/ MinIO<\/td>\nFile Storage<\/td>\nStorage & bandwidth utilization<\/td>\n<\/tr>\n<\/table>\n

          Necessities<\/h3>\n
            \n
          • Node.js 20 or greater<\/li>\n
          • MySQL 8.0 or greater<\/li>\n
          • Redis 7 or greater<\/li>\n
          • A Twilio developer account (tenant-supplied)<\/li>\n
          • A Stripe account for billing configuration<\/li>\n
          • \n VPS or devoted server with a minimal of two CPU cores and 4 GB RAM
            \n beneficial\n <\/li>\n
          • Docker and Docker Compose (non-compulsory, for containerized deployment)<\/li>\n<\/ul>\n

            Vital Notes<\/h3>\n
              \n
            • The acquisition consists of solely the CallVIQ software program.<\/li>\n
            • No AI credit are included.<\/li>\n
            • No Twilio credit or cellphone numbers are included.<\/li>\n
            • \n No OpenAI, Gemini, ElevenLabs, Cartesia, or Groq credit are included.\n <\/li>\n
            • You will need to create your individual accounts with supported suppliers.<\/li>\n
            • Supplier pricing might change at any time with out discover.<\/li>\n
            • All third-party charges are paid on to the respective suppliers.<\/li>\n
            • \n The software program vendor shouldn’t be liable for third-party pricing or billing.\n <\/li>\n
            • An web connection is required for AI and telephony options.<\/li>\n<\/ul>\n

              Earlier than Buying<\/h3>\n

              \n Please assessment the pricing of the third-party companies you plan to make use of earlier than
              \n buying this merchandise. The whole working value is dependent upon your chosen AI
              \n supplier, telephony supplier, storage supplier, and month-to-month name quantity.\n<\/p>\n

              \n