{"id":13320,"date":"2022-02-15T03:35:07","date_gmt":"2022-02-15T03:35:07","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/15\/microsoft-teams-update-breaks-call-functionality-for-some-the-register\/"},"modified":"2022-02-15T03:35:07","modified_gmt":"2022-02-15T03:35:07","slug":"microsoft-teams-update-breaks-call-functionality-for-some-the-register","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/15\/microsoft-teams-update-breaks-call-functionality-for-some-the-register\/","title":{"rendered":"Microsoft Teams update breaks call functionality for some \u2022 The Register"},"content":{"rendered":"<p> <a href=\"https:\/\/go.fiverr.com\/visit\/?bta=1052423&nci=17043\" Target=\"_Top\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/fiverr.ck-cdn.com\/tn\/serve\/?cid=40081059\"  width=\"601\" height=\"201\"><\/a>\n<\/p>\n<div id=\"body\">\n<p><span data-label=\"updated\">Updated<\/span> Microsoft Teams was updated last week to version 1.5.00.2164 and its most notable feature, for at least some users, is not being able to send or receive calls.<\/p>\n<p>This is perhaps less than ideal given that Teams is intended as a collaboration and meetings tool.<\/p>\n<p>The Teams desktop app, according to several users, has been reporting a vague &#8220;Something went wrong&#8221; error after update installation. And thereafter it cannot access device speakers or microphone.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\">\n        <noscript><br \/>\n            <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                <img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" alt=\"\"\/><\/a><br \/>\n        <\/noscript>\n    <\/div>\n<p>&#8220;Every time our devices upgrade daily to 1.5.00.2164 it kills the audio connections,&#8221; observed Adrian Edgar, managing director of AspiraCloud, <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/twitter.com\/adrian_edgar\/status\/1491338634116870144?s=20\">via Twitter<\/a> last week. &#8220;Only route seems to be a downgrade.&#8221;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xmd=\",fluid,mpu,leaderboard,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt=\"\"\/><\/a><br \/>\n            <\/noscript>\n        <\/div>\n<div class=\"adun_eagle_desktop_story_wrapper\">\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"mid\" data-raptor=\"eagle\" data-xxlg=\",mpu,dmpu,\">\n                <noscript><br \/>\n                    <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                        <img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt=\"\"\/><\/a><br \/>\n                <\/noscript>\n            <\/div>\n<\/p><\/div>\n<p>Microsoft Teams support inquired via Twitter about whether Edgar has an existing support ticket but offered no indication whether the company is aware of <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/twitter.com\/SOrutsahakij\/status\/1491966770567327744?s=20&amp;t=ft7KwRKM-YrR7YPtK43G3Q\">others<\/a> who have reported the same problem.<\/p>\n<p><a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-teams\/teams-version-1-5-00-2164-bug\/m-p\/3150143\">Posts<\/a> to Microsoft&#8217;s Tech Community forum describe the same sort of app failures. &#8220;We&#8217;ve also had a similar issue crop up with two of our users running 1.5.00.2164,&#8221; <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-teams\/teams-version-1-5-00-2164-bug\/m-p\/3154192\/highlight\/true#M107782\">said<\/a> one individual. &#8220;When placing a voice call we get the &#8216;something went wrong&#8217; error. We also can&#8217;t place or receive video calls and the button to place one is grayed out\/disabled.&#8221;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt=\"\"\/><\/a><br \/>\n            <\/noscript>\n        <\/div>\n<p>Related claims have popped up in Microsoft&#8217;s <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/docs.microsoft.com\/en-us\/answers\/questions\/730769\/teams-version-15002164-bug.html\">Questions forum<\/a>. And in Reddit&#8217;s Sysadmin forum, the advice is to use Teams via web browser because rolling back to a functioning version <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.reddit.com\/r\/sysadmin\/comments\/ssdgur\/bug_with_teams_version_15002164\/\">will be undone<\/a> by a subsequent Auto Update.<\/p>\n<p>Microsoft, alas, didn&#8217;t immediately respond to a request to confirm that it&#8217;s aware something is amiss.<\/p>\n<p>The fact that there isn&#8217;t more of an outcry suggests the bug only affects a small portion of Teams users, who number 270 million monthly, <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/twitter.com\/fxshaw\/status\/1486107743320612867?s=20\">according<\/a> to Microsoft comms chief Frank Shaw.<\/p>\n<p>Teams is available for Windows, Mac, iOS, Android, and Linux; it&#8217;s also offered as part of the cloud service Microsoft 365. Like rival apps Slack, Zoom, and Google Meet, Teams has grown significantly during the COVID pandemic as traditional, face-to-face meetings have been nixed over public health concerns. In January, on Microsoft&#8217;s earnings call for investors, CEO Satya Nadella touted how organizations are using Teams to handle their business workflow.<\/p>\n<p>&#8220;Monthly usage of third-party applications and custom-built solutions has grown ten times in the last two years, with new and updated apps this quarter from Atlassian, Monday.com, SAP, and Workday,&#8221; <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/youtu.be\/ryDbECExAuA?t=1145\">said<\/a> Nadella.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" id=\"story_eagle_xsm_sm_md_xmd_lg_xlg\" data-pos=\"mid\" data-raptor=\"eagle\" data-xsm=\",mpu,dmpu,\" data-sm=\",mpu,dmpu,\" data-md=\",mpu,dmpu,\" data-xmd=\",mpu,dmpu,\" data-lg=\",mpu,dmpu,\" data-xlg=\",mpu,dmpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/applications&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YgsfaxcH8xHNSXdOY3p6PAAAAFg&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt=\"\"\/><\/a><br \/>\n            <\/noscript>\n        <\/div>\n<p>&#8220;United Airlines is using bots within Teams to create tighter connections between operations and flight crews. And Marks &amp; Spencer uses Power Apps and Teams to streamline internal help desk requests.&#8221;<\/p>\n<p>For help desk requests about Teams not working, maybe try something other than Teams. \u00ae<\/p>\n<h3 class=\"crosshead\">\n  <span>Updated to add<\/span><br \/>\n<\/h3>\n<p>In a statement sent after this story was published, Microsoft spokesperson said: &#8220;Microsoft Teams is running normally. We resolved an issue that may have prevented a very limited number of users from making or receiving calls in the desktop app.&#8221;<\/p>\n<\/p><\/div>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><br \/>\n<br \/><iframe data-lazy=\"true\" data-src=\"https:\/\/www.fiverr.com\/gig_widgets?id=U2FsdGVkX18x7XQvttUTrv1oEqmGNGTgvvCUiUoJ\/AP4z\/UyMz8lXGOLpu15jIMxBbTR0gmD5uBoFvhC4KWeALQRp3h\/X\/AwcVD0K8Wj9H\/ZzYKzcCNHosB9oS4SCJJFWiN85P9ICAc4OgCoE\/wHKIY7CDkf2\/DQ1vqGvk4smVe5cRDEmrLPCWi4FC8p40VUhSmWQ5udCm0zoJtorgWv3vbDQw0kKYkwn39ozAnQXDe+YvWMxkLFWA+O3TFwkJvdkIK+\/AUSnRssPKt5WHY0FhNOxnSPcLslEL4G4\/RfP95ve99U+kRnDy3X+KtzdQLY+u935ghON\/o3UE4IMv9oN6JX9RnxzL\/LRcOgnHigxStSGPKsZYtnz8RWNVT\/rOLAibqiWJadC5MYHRbekF3eg6FOGrQGkXYbsn0+a5aovnlLCbLwIqY9fcS17UX8J235iQ6cdmHNbrPeS84CMm34RA==&affiliate_id=1052423&strip_google_tagmanager=true\" loading=\"lazy\" data-with-title=\"true\" class=\"fiverr_nga_frame\" frameborder=\"0\" height=\"350\" width=\"100%\" referrerpolicy=\"no-referrer-when-downgrade\" data-mode=\"random_gigs\" onload=\" var frame = this; var script = document.createElement('script'); script.addEventListener('load', function() { window.FW_SDK.register(frame); }); script.setAttribute('src', 'https:\/\/www.fiverr.com\/gig_widgets\/sdk'); document.body.appendChild(script); \" ><\/iframe>\n<br \/><a href=\"https:\/\/go.theregister.com\/feed\/www.theregister.com\/2022\/02\/15\/microsoft_teams_outage\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updated Microsoft Teams was updated last week to version 1.5.00.2164 and its most notable feature, for at least some users, is not being able to&#8230;<\/p>\n","protected":false},"author":1,"featured_media":13321,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-13320","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-universe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Teams update breaks call functionality for some \u2022 The Register - mailinvest.blog<\/title>\n<meta name=\"description\" content=\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. 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