{"id":12931,"date":"2022-02-14T05:03:05","date_gmt":"2022-02-14T05:03:05","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/14\/helpy-knowledge-base-ultimate-ticket-support-system\/"},"modified":"2022-02-14T05:03:05","modified_gmt":"2022-02-14T05:03:05","slug":"helpy-knowledge-base-ultimate-ticket-support-system","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/14\/helpy-knowledge-base-ultimate-ticket-support-system\/","title":{"rendered":"Helpy – Knowledge Base Ultimate Ticket Support System"},"content":{"rendered":"<\/a>\n

LIVE PREVIEW<\/a>BUY FOR $23<\/a><\/p>\n

<\/p>\n

Overview<\/h2>\n

Create your own ticket support website with this script. You can create a site like most popular knowledge base help ticket support sites. Helpy is built on top of Laravel. Very easy to set up with a friendly built-in installer.<\/p>\n

Demo<\/h2>\n

Url: Demo Link<\/a>
\nAdmin login : admin@demo.com<\/a> \/ 12345678
\nAgent login : agent@demo.com<\/a> \/ 12345678
\nClient login : user@demo.com<\/a> \/ 12345678<\/p>\n

Features of Helpy<\/h2>\n
    \n
  • Unimited Support Tickets<\/li>\n
  • Unlimited Departments<\/li>\n
  • Dynamic DataTable with filters<\/li>\n
  • Ticket Reopen & Re-Assign<\/li>\n
  • Texteditor File Manager<\/li>\n
  • Ticket Custom Fields with File Attachment<\/li>\n
  • Email notification<\/li>\n
  • Live notification system<\/li>\n
  • Unlimited Staff Members<\/li>\n
  • Add, remove & edit Knowledge Base in different departments<\/li>\n
  • Add, remove & edit different departments<\/li>\n
  • Forgot Password<\/li>\n
  • Open, Pending, Close & Replied Status for Tickets<\/li>\n
  • Admin, Staff & User Profile<\/li>\n
  • Powerful Admin Panel<\/li>\n
  • Fully functional Dashboard<\/li>\n
  • 100% Responsive for Mobile<\/li>\n
  • User Role Permissions<\/li>\n
  • Members can change their name, email and password<\/li>\n
  • Upload Avatar<\/li>\n
  • Change password<\/li>\n
  • Secure Bcrypt password hashing<\/li>\n
  • Bootstrap<\/li>\n
  • Font Awesome & Line Awesome<\/li>\n<\/ul>\n

    Change Logs<\/h3>\n

    Version 1.3.4 – April 27, 2021 <\/strong>\n<\/p>\n

    \n[Fixed] Email Confoguration issue fixed.\n<\/pre>\n
    <\/p>\n
    Version 1.3.3 – April 24, 2021 <\/strong>\n<\/p>\n
    \n[Fixed] Email Confoguration issue fixed.\n[Fixed] Notifications issue fixed.\n[Added] Optimized application.\n<\/pre>\n
    <\/p>\n
    Version 1.3.2 – January 04, 2021 <\/strong>\n<\/p>\n
    \n[Fixed] Gmail smtp fixed, now working.\n[Fixed] Ticket add & reply, sometime email send fail bug fixed.\n<\/pre>\n
    <\/p>\n
    Version 1.3.1 – September 23, 2020 <\/strong>\n<\/p>\n
    \n[Added] Email Test notification in email setting.\n[Fixed] Ticket Comment reply bug fixed.\n<\/pre>\n
    <\/p>\n
    Version 1.3 – 15 September, 2020<\/strong>\n<\/p>\n
    \n[Added] Added dynamic Custom Fields in ticktes. (File Attachment, Select option, checkbox, radio).\n[Added] Added File Manager. Now easily user can attachment file in texteditor.\n[Added] Admin can add new Customer from admin panel.\n[Fixed] Fixed Dashboard bugs.\n[Fixed] Fixed Text Editor File\/Image uploads <\/pre>\n
    <\/p>\n
    Version 1.2.2 – 10 August, 2020<\/strong>\n<\/p>\n
    [Fixed] Fixed statff's ticket list bugs <\/pre>\n
    <\/p>\n
    Version 1.2.1 – 16 May, 2020<\/strong>\n<\/p>\n
    [Fixed] Fixed user ticket list & Datatable bugs <\/pre>\n
    <\/p>\n
    Version 1.2 – 01 May, 2020<\/strong>\n<\/p>\n
    [Added] Dynamic <strong>DataTable's<\/strong> with department\/category & date range filter.\n[Added] Ticket <strong>Reopen<\/strong> system.\n[Added] Ticket <strong>Re-Assign<\/strong> to a specific department.\n[Fixed] Fixed some bug <\/pre>\n
    <\/p>\n
    Version 1.0.1 – 12 April, 2020<\/strong>\n<\/p>\n
    [Added] 'Add New Ticket' and 'Knowledge' menu in User dashboard.\n[Fixed] Bug fixed in admin panel 'All Tickets' page.\n[Fixed] Bug fixed in admin panel 'Add New Knowledge Base'.\n[Fixed] App Debug false. Error debug page disable. <\/pre>\n