{"id":11976,"date":"2022-02-10T21:22:07","date_gmt":"2022-02-10T21:22:07","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/10\/thestreet-quotes-brian-solis-exploring-the-future-of-cashless-commerce\/"},"modified":"2022-02-10T21:22:07","modified_gmt":"2022-02-10T21:22:07","slug":"thestreet-quotes-brian-solis-exploring-the-future-of-cashless-commerce","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/10\/thestreet-quotes-brian-solis-exploring-the-future-of-cashless-commerce\/","title":{"rendered":"TheStreet Quotes Brian Solis Exploring the Future of Cashless Commerce"},"content":{"rendered":"

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via Veronika Bondarenko, TheStreet<\/a><\/em><\/p>\n

With the use of cash dropping around 15% per year since 2017, it is no surprise that we\u2019re starting to see more and more cashless restaurants pop up around us. Between the pandemic and general digitalization, only 16% of Americans were found to \u201calways\u201d have cash on them in 2020.<\/p>\n

The move toward credit cards, apps, and phone-based payment methods has become a self-fulfilling prophecy. If people stop using cash, then places will consider stopping accepting cash.<\/p>\n

Cash may no longer be king and that\u2019s a concept that one growing fast-food chain has made plans to embrace.<\/p>\n

The Texas-based chicken wing chain Wingstop (WING) \u2013 Get Wingstop, Inc. Report just launched what it calls its first \u201crestaurant of the future\u201d in Dallas \u2014 a lobby without dining seats, a small ordering area and larger back-of-house, and a cash-free environment. The decor is meant to advertise different Wingstop products while also keeping orders moving quickly.<\/p>\n

The 1,300-square-foot restaurant was designed as a pilot location meant to test who comes into Wingstop stores and why as, according to the company, delivery and carryout already account for nearly 100% of its orders. While drop-in customers can use the displayed QR codes to order, Wingstop aims to have 100% of the orders at this location done digitally in the future.<\/p>\n

\u201cA glimpse into our Lovers Lane location is a glimpse into the future of Wingstop \u2013 focused on 100% digital transactions, seamless back of house operations, ongoing flavor innovation, and a business model centered around our fans, who love to dine off-premise with friends, while gaming, or just about anywhere you can think of,\u201d Marisa Carona, Wingstop\u2019s chief growth officer, said in a statement.<\/p>\n

\u201cOver the last 12-24 months, technology systems were upgraded to facilitate mobile access, on-demand reservations, orders for delivery and pickup, contactless payments, digital menus, and loyalty programs to serve a \u2018contactless\u2019 dining experience,\u201d Brian Solis wrote for<\/a> Restaurant Dive.<\/p>\n<\/p><\/div>\n