{"id":11744,"date":"2022-02-10T11:16:06","date_gmt":"2022-02-10T11:16:06","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/10\/product-marketing-7-creative-inspiring-examples\/"},"modified":"2022-02-10T11:16:06","modified_gmt":"2022-02-10T11:16:06","slug":"product-marketing-7-creative-inspiring-examples","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2022\/02\/10\/product-marketing-7-creative-inspiring-examples\/","title":{"rendered":"Product Marketing: 7 Cr\u200beative &#038; Inspiring Examples"},"content":{"rendered":"<p> <a href=\"https:\/\/go.fiverr.com\/visit\/?bta=1052423&nci=17043\" Target=\"_Top\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/fiverr.ck-cdn.com\/tn\/serve\/?cid=40081059\"  width=\"601\" height=\"201\"><\/a>\n<\/p>\n<div itemprop=\"articleBody\">\n<p>On-point product marketing is why Webflow was able to enter the no-code website market with competitors like Wix and Squarespace and still generate 4 million monthly users. Brands like Webflow, Drift, and Close prove you can grow and succeed in a completely saturated market.<\/p>\n<p>With everyone else seeking to beat out the competition, you need to find a way to do it differently, better.\u00a0<\/p>\n<p>Product marketers lead the business to where they need to play in order to win.<\/p>\n<p>In this article, we\u2019ll break down seven product marketing examples from brands that put their audience first and communicate value to stand out from the competition. You\u2019ll learn why they work, with key takeaways to inspire your marketing efforts.<\/p>\n<p><span id=\"more-62635\"\/><\/p>\n<h2 id=\"h-1-hey\">1. HEY<\/h2>\n<p>To grab attention and pique interest, show potential customers the value you provide on the first impression. Use this to sell visitors on why your product is right for them.<\/p>\n<p>Basecamp\u2019s email startup <a href=\"https:\/\/www.hey.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">HEY<\/a> does this well. It targets people\u2019s pain points around using email and positions the company as their savior.<\/p>\n<p>The brand also picks up on the very corporate feel of other email providers and takes a sharp turn in the other direction to give users a breath of fresh air.<\/p>\n<p>HEY demonstrates its positioning in the messaging on its website. Its homepage is a masterclass in <a href=\"https:\/\/cxl.com\/copywriting\/\" target=\"_blank\" rel=\"noreferrer noopener\">compelling copy<\/a>, starting with the headline:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"933\" height=\"375\" alt=\"Hey product messaging\" class=\"wp-image-62637 lazyload\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-product-marketing-messaging.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-product-marketing-messaging.jpg 933w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-product-marketing-messaging-568x228.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-product-marketing-messaging-768x309.jpg 768w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"375\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-product-marketing-messaging.jpg\" alt=\"Hey product messaging\" class=\"wp-image-62637\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-product-marketing-messaging.jpg 933w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-product-marketing-messaging-568x228.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-product-marketing-messaging-768x309.jpg 768w\" data-sizes=\"auto, (max-width: 933px) 100vw, 933px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>David Ogilvy, the father of modern advertising, believed headlines were the <a href=\"https:\/\/postcron.com\/en\/blog\/david-ogilvy-7-commandments-advertising-marketers-need-know\/\" target=\"_blank\" rel=\"noreferrer noopener\">most important part of the copy<\/a>. Many users will only ever read your headline. Use it to clearly communicate your value.<\/p>\n<p>HEY\u2019s headline sets the tone. But it\u2019s more than a clever play on words (\u201cEmail\u2019s new heyday\u201d). It\u2019s a bold statement that echoes their beliefs: \u201cEmail sucked for years. Not anymore \u2013 we fixed it.\u201d<\/p>\n<p>It also does what every compelling headline should: be relatable. Many share the opinion of Basecamp founder and CEO Jason Fried when he says email is no longer exciting:<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cThe last time I think anyone was really excited about email was like 16 years ago, when Gmail launched.<\/p>\n<p>\u201cNot much has changed since then. \u2026 We\u2019re trying to bring some new philosophical points of view.\u201d [via <a href=\"https:\/\/www.theverge.com\/2020\/6\/15\/21286466\/hey-email-basecamp-price-availability-platforms-launch\" target=\"_blank\" rel=\"noreferrer noopener\">Verge<\/a>]\n<\/blockquote>\n<p>Professor of communications at the University of Buffalo in New York <a href=\"https:\/\/www.bbc.com\/worklife\/article\/20180802-why-we-hate-using-email-but-love-sending-texts\" target=\"_blank\" rel=\"noreferrer noopener\">shared his thoughts with the BBC<\/a> on why people no longer enjoy email:<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cMany people dread email because it is a conduit for unwanted advertising, a wide range of spam, and flat-out attempts to scam or \u2018phish\u2019 us. It\u2019s generally impersonal and work-related.\u201d<\/p>\n<\/blockquote>\n<p>In three sentences, HEY taps into this problem and positions itself as the solution. The final sentence of intro copy works to push readers to find out more.\u00a0<\/p>\n<p>\u201cHEY\u2019s fresh approach transforms email into something you want to use, not something you\u2019re forced to deal with.\u201d What is that approach? You\u2019ll have to click the <a href=\"https:\/\/cxl.com\/blog\/call-to-action\/\" target=\"_blank\" rel=\"noreferrer noopener\">call-to-action<\/a> to find out.\u00a0<\/p>\n<p>Further down is a letter from Jason Fried on why HEY exists:\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Jason Fried Hey letter\" class=\"wp-image-62638 lazyload\" width=\"350\" height=\"768\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter-466x1024.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter-466x1024.jpg 466w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter-194x426.jpg 194w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter-699x1536.jpg 699w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter.jpg 728w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter-466x1024.jpg\" alt=\"Jason Fried Hey letter\" class=\"wp-image-62638\" width=\"350\" height=\"768\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter-466x1024.jpg 466w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter-194x426.jpg 194w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter-699x1536.jpg 699w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-jason-fried-letter.jpg 728w\" data-sizes=\"auto, (max-width: 350px) 100vw, 350px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>It follows the classic copywriting PAS (Problem, Agitate, Solution) formula:<\/p>\n<ul>\n<li><strong>Problem.<\/strong> \u201cYou started getting stuff you didn\u2019t want from people you didn\u2019t know. You lost control over who could reach you.\u201d<\/li>\n<li><strong>Agitate.<\/strong> \u201cNow email feels like a chore, rather than a joy. Something you fall behind on. Something you clear out, not cherish.\u201d<\/li>\n<li><strong>Solution.<\/strong> \u201cEmail deserves a dust off. A renovation. Modernized for the way we email today. With HEY, we\u2019ve done just that. It\u2019s a redo, a rethink, a simplified, potent reintroduction of email.\u201d<\/li>\n<\/ul>\n<p>HEY focuses on these problems and turns it into <a href=\"https:\/\/cxl.com\/conversion-rate-optimization\/how-to-write-copy-that-sells-like-a-mofo-by-joanna-wiebe\/\" target=\"_blank\" rel=\"noreferrer noopener\">persuasive copy<\/a>.\u00a0<\/p>\n<p>The letter also separates HEY from other email clients by adding a personal touch and background story.\u00a0<\/p>\n<p>Research from <a href=\"https:\/\/sproutsocial.com\/insights\/data\/social-media-connection\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sprout Social<\/a> shows that people feel more connected to brands when they see executives engaging on social media.\u00a0<\/p>\n<p>HEY comes across as a company that cares about its users. In comparison, competitors seem more corporate and impersonal.<\/p>\n<p>Like <a href=\"https:\/\/outlook.live.com\/owa\/\" target=\"_blank\" rel=\"noreferrer noopener\">Outlook<\/a>:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"546\" alt=\"Outlook home page\" class=\"wp-image-62639 lazyload\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-1024x546.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-1024x546.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-568x303.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-768x410.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-1536x819.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page.jpg 1999w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-1024x546.jpg\" alt=\"Outlook home page\" class=\"wp-image-62639\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-1024x546.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-568x303.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-768x410.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page-1536x819.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/outlook-home-page.jpg 1999w\" data-sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Or <a href=\"https:\/\/www.zoho.com\/mail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zoho Mail<\/a>:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Zoho mail landing page\" class=\"wp-image-62640 lazyload\" width=\"768\" height=\"403\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-1024x537.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-1024x537.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-568x298.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-768x403.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-1536x806.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page.jpg 1999w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-1024x537.jpg\" alt=\"Zoho mail landing page\" class=\"wp-image-62640\" width=\"768\" height=\"403\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-1024x537.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-568x298.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-768x403.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page-1536x806.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/zoho-mail-home-page.jpg 1999w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Unlike Outlook and Zoho, HEY\u2019s copy is backed by <a href=\"https:\/\/cxl.com\/blog\/is-social-proof-really-that-important\/\" target=\"_blank\" rel=\"noreferrer noopener\">social proof<\/a> from real users, with links to their social media profiles:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Hey testimonials\" class=\"wp-image-62641 lazyload\" width=\"768\" height=\"600\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials-1024x800.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials-1024x800.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials-545x426.jpg 545w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials-768x600.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials.jpg 1055w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials-1024x800.jpg\" alt=\"Hey testimonials\" class=\"wp-image-62641\" width=\"768\" height=\"600\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials-1024x800.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials-545x426.jpg 545w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials-768x600.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hey-email-testimonials.jpg 1055w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>This delivers a \u201cdon\u2019t take our word for it\u201d message that instills confidence in the reader.\u00a0<\/p>\n<p>Your messaging must communicate the problem you solve for users. <a href=\"https:\/\/www.cxl.com\/blog\/product-marketing\" target=\"_blank\" rel=\"noreferrer noopener\">Use product marketing<\/a> to find your <a href=\"https:\/\/cxl.com\/blog\/voice-of-customer\/#h-3-steps-to-turn-what-customers-say-into-copy-that-converts\" target=\"_blank\" rel=\"noreferrer noopener\">customers\u2019 pain points<\/a> and make them the central element of your message.<\/p>\n<h2 id=\"h-2-hubspot\">2. HubSpot<\/h2>\n<p>According to a survey by <a href=\"https:\/\/www.twilio.com\/state-of-customer-engagement\" target=\"_blank\" rel=\"noreferrer noopener\">Twilio<\/a>, nine out of 10 consumers say they would like a messaging contact option. And nearly two-thirds of customers who engage via a chat platform are more likely to return to a website and repurchase.\u00a0<\/p>\n<p><a href=\"https:\/\/www.hubspot.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a>\u2019s product marketing is a great example of reducing friction in the buying process.<\/p>\n<p>Its HubBot chatbot helps marketers customize their site experience so users can find information without having to speak to sales.<\/p>\n<p>HubSpot\u2019s chatbot sits in the corner of the homepage. It\u2019s only there to assist users who require help. Unlike live chat or phone support, it\u2019s always on, allowing HubSpot to assist customers 24\/7.<\/p>\n<p>When users click on the message icon, they\u2019re asked a question and given several possible answers.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" alt=\"HubSpot chatbot example 1\" class=\"wp-image-62642 lazyload\" width=\"300\" height=\"479\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-options.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-options.jpg 400w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-options-267x426.jpg 267w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-options.jpg\" alt=\"HubSpot chatbot example 1\" class=\"wp-image-62642\" width=\"300\" height=\"479\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-options.jpg 400w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-options-267x426.jpg 267w\" data-sizes=\"auto, (max-width: 300px) 100vw, 300px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Their selection ensures they get the most relevant content they need. This reduces the risk of users getting lost or navigating away from the HubSpot website.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" alt=\"HubSpot chatbot example 2\" class=\"wp-image-62643 lazyload\" width=\"293\" height=\"477\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-response.png\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-response.png 391w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-response-262x426.png 262w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-response.png\" alt=\"HubSpot chatbot example 2\" class=\"wp-image-62643\" width=\"293\" height=\"477\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-response.png 391w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/hubspot-chatbot-response-262x426.png 262w\" data-sizes=\"auto, (max-width: 293px) 100vw, 293px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>It also reduces friction and prevents users from <a href=\"https:\/\/cxl.com\/conversion-rate-optimization\/\" target=\"_blank\" rel=\"noreferrer noopener\">jumping through hoops<\/a> (e.g., filling out forms) to find what they need. This helps to shorten the sales cycle and progress leads through the funnel.\u00a0<\/p>\n<p>By implementing a chatbot, HubSpot has turned the B2B buying process into a more authentic experience\u2014one that aligns with how customers communicate every day through messaging apps.\u00a0<\/p>\n<p>It\u2019s nailed the essence of what <a href=\"https:\/\/www.cxl.com\/blog\/product-marketing-strategy\" target=\"_blank\" rel=\"noreferrer noopener\">creative product marketing<\/a> is about: finding unique ways to identify and solve customer problems.<\/p>\n<h2 id=\"h-3-bellroy\">3. Bellroy<\/h2>\n<p>Ecommerce wallet brand <a href=\"https:\/\/bellroy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bellroy<\/a> is an example of how to overcome the problem of customers not getting hands-on with a <a href=\"https:\/\/www.cxl.com\/blog\/new-product-marketing\" target=\"_blank\" rel=\"noreferrer noopener\">new product before buying online<\/a>.<\/p>\n<p>It uses close-up videos to detail every aspect of its wallets from different angles.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Bellroy product page\" class=\"wp-image-62644 lazyload\" width=\"768\" height=\"425\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example-1024x566.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example-1024x566.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example-568x314.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example-768x424.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example.jpg 1198w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example-1024x566.jpg\" alt=\"Bellroy product page\" class=\"wp-image-62644\" width=\"768\" height=\"425\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example-1024x566.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example-568x314.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example-768x424.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-page-example.jpg 1198w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>It also includes high-res images highlighting product features and how many cards, coins, and notes customers can fit into the wallet.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" alt=\"Bellroy product photogaphy\" class=\"wp-image-62645 lazyload\" width=\"596\" height=\"482\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellyroy-product-marketing-photography.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellyroy-product-marketing-photography.jpg 794w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellyroy-product-marketing-photography-526x426.jpg 526w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellyroy-product-marketing-photography-768x622.jpg 768w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellyroy-product-marketing-photography.jpg\" alt=\"Bellroy product photogaphy\" class=\"wp-image-62645\" width=\"596\" height=\"482\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellyroy-product-marketing-photography.jpg 794w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellyroy-product-marketing-photography-526x426.jpg 526w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellyroy-product-marketing-photography-768x622.jpg 768w\" data-sizes=\"auto, (max-width: 596px) 100vw, 596px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Bellroy also understands an important customer pain point: fitting a full wallet into a typical pocket.<\/p>\n<p>Bellroy\u2019s target audience is mostly male, who tend to carry wallets in a trouser pocket. The bulkier a wallet becomes, the harder it is to get in and out of a pocket. Trousers also become more uncomfortable.\u00a0<\/p>\n<p>To differentiate its product from others, Bellroy uses a clever <a href=\"https:\/\/bellroy.com\/explore\/slim-your-wallet\" target=\"_blank\" rel=\"noreferrer noopener\">comparison tool<\/a>.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Bellroy product comparison tool\" class=\"wp-image-62646 lazyload\" width=\"768\" height=\"370\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-1024x493.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-1024x493.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-568x274.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-768x370.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-1536x740.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool.jpg 1600w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-1024x493.jpg\" alt=\"Bellroy product comparison tool\" class=\"wp-image-62646\" width=\"768\" height=\"370\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-1024x493.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-568x274.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-768x370.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool-1536x740.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-comparison-tool.jpg 1600w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Users can adjust the slider to select the number of cards they carry and see how Bellroy\u2019s wallets stay slim.\u00a0\u00a0<\/p>\n<p>The same page also details how Bellroy makes its wallets stay less bulky. This highlights a key selling point while hinting at <a href=\"https:\/\/cxl.com\/blog\/competitive-analysis\/\" target=\"_blank\" rel=\"noreferrer noopener\">competitors\u2019 flaws<\/a>.<\/p>\n<p>To improve the buying experience further, they offer recommendations for customers based on what they carry in their wallets.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Bellroy product recommendations\" class=\"wp-image-62647 lazyload\" width=\"768\" height=\"490\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations-1024x653.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations-1024x653.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations-568x362.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations-768x490.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations.jpg 1358w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations-1024x653.jpg\" alt=\"Bellroy product recommendations\" class=\"wp-image-62647\" width=\"768\" height=\"490\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations-1024x653.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations-568x362.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations-768x490.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/bellroy-product-recommendations.jpg 1358w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Bellroy\u2019s product marketing does three things well:<\/p>\n<p><strong>1. Shows its <\/strong><a href=\"https:\/\/cxl.com\/blog\/value-proposition-examples-how-to-create\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>value proposition<\/strong><\/a><strong>.<\/strong> Bellroy doesn\u2019t rely on its \u201cSlim your wallet\u201d tagline for differentiation. It demonstrates its promise of value with an interactive experience.<\/p>\n<p><strong>2. Personalizes the experience.<\/strong> Its comparison tool and product recommendations ensure customers get the best product for their needs.<\/p>\n<p><strong>3. Answers customer questions before they ask.<\/strong> From how they manufacture wallets to their features and storage, Bellroy gives customers everything they need to make an informed decision.<\/p>\n<p>These qualities are achieved through research.\u00a0<\/p>\n<p><a href=\"https:\/\/cxl.com\/conversion-optimization\/learning-from-customers-qualitative-surveys\/\" target=\"_blank\" rel=\"noreferrer noopener\">Survey existing and potential customers<\/a> to build robust <a href=\"https:\/\/cxl.com\/blog\/user-personas\/\" target=\"_blank\" rel=\"noreferrer noopener\">buyer personas<\/a>. Conduct <a href=\"https:\/\/cxl.com\/blog\/competitive-analysis\/#:~:text=Competitive%20analysis%20is%20a%20broad,UX%20and%20conversion%20optimization%2C%20too.\" target=\"_blank\" rel=\"noreferrer noopener\">competitive analysis<\/a>.\u00a0<\/p>\n<p>Unearth your promise and use it to formulate a <a href=\"https:\/\/cxl.com\/institute\/online-course\/positioning\/\" target=\"_blank\" rel=\"noreferrer noopener\">product positioning<\/a> and <a href=\"https:\/\/cxl.com\/institute\/online-course\/messaging\/\" target=\"_blank\" rel=\"noreferrer noopener\">messaging strategy<\/a> that sells your product as the most beneficial.<\/p>\n<h2 id=\"h-4-webflow\">4. Webflow<\/h2>\n<p><a href=\"https:\/\/webflow.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Webflow<\/a> is a successful example of carving out a new category within competitive markets.<\/p>\n<p>As a no-code website builder, Webflow is up against strong competition from platforms like WordPress, Squarespace, and Wix.<\/p>\n<p>Despite entering the market long after these platforms were established, Webflow has grown to more than four million monthly visitors, over <a href=\"https:\/\/webflow.com\/blog\/webflow-series-a-funding\" target=\"_blank\" rel=\"noreferrer noopener\">45,000<\/a> paying customers, and over $20 million in annual recurring revenue.\u00a0<\/p>\n<p>How? With <a href=\"https:\/\/cxl.com\/blog\/how-to-identify-your-online-target-audience\/#:~:text=Traditionally%2C%20defining%20a%20target%20audience,a%20B2B%20or%20B2C%20business.&amp;text=This%20approach%2C%20however%2C%20is%20not,less%20(if%20at%20all).\" target=\"_blank\" rel=\"noreferrer noopener\">clear target customers<\/a>.\u00a0<\/p>\n<p>Where Wix targets designers and agencies, and Squarespace targets small businesses and companies, Webflow found its product-market fit by focusing on the gap between designers and developers.<\/p>\n<p>Webflow CTO Bryant Chou talked about the company\u2019s ideal customer in an <a href=\"https:\/\/blog.salesflare.com\/interview-bryant-chou-webflow\" target=\"_blank\" rel=\"noreferrer noopener\">interview with Salesflare<\/a>:\u00a0<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cThat customer persona, for us, is a freelance web designer. And that freelance web designer is the lowest common denominator. That person needs everything. That person needs hosting, that person needs design flexibility, that person needs symbols, interactions, multiple pages. They need a CMS.\u201d<\/p>\n<\/blockquote>\n<p>Much of Webflow\u2019s product marketing is designed around making its platform the best choice for freelance designers.<\/p>\n<p><a href=\"https:\/\/webflow.com\/blog\" target=\"_blank\" rel=\"noreferrer noopener\">Topics on its blog<\/a> center around freelancing, web design, inspiration, tutorials, design process, and entrepreneurship.<\/p>\n<p>It also provides ebooks related to freelancing and design and offers <a href=\"https:\/\/university.webflow.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Webflow University<\/a> courses on \u201c<a href=\"https:\/\/university.webflow.com\/courses\/the-freelancers-journey\" target=\"_blank\" rel=\"noreferrer noopener\">The Freelancer\u2019s Journey<\/a>\u201d and creating custom portfolios.\u00a0<\/p>\n<p>This content helps keep Webflow front of mind when a user is making a buying decision. It also puts the company in a position to target different customer profiles. As Bryant explained on the <a href=\"https:\/\/workos.com\/podcast\/dive-deep-go-to-market-strategy\" target=\"_blank\" rel=\"noreferrer noopener\">WorkOS podcast<\/a>:<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cWe started to realize that these freelancers, these designers, would go on to find jobs at larger companies. These larger companies would have the same exact need of building a bespoke professional website. And Webflow was the best possible choice for these companies.\u201d<\/p>\n<\/blockquote>\n<p>This helped Webflow evolve from a content library frequented by designers into a community that includes marketers and creatives.\u00a0<\/p>\n<p>Webflow offers several ways for community members to interact with each other (without necessarily interacting with the brand).<\/p>\n<p>Its <a href=\"https:\/\/webflow.com\/websites\/\" target=\"_blank\" rel=\"noreferrer noopener\">Website Showcase<\/a> lets Webflow designers share their work:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Webflow product showcase\" class=\"wp-image-62648 lazyload\" width=\"768\" height=\"545\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase-1024x726.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase-1024x726.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase-568x403.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase-768x545.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase.jpg 1351w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase-1024x726.jpg\" alt=\"Webflow product showcase\" class=\"wp-image-62648\" width=\"768\" height=\"545\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase-1024x726.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase-568x403.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase-768x545.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-product-showcase.jpg 1351w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>A <a href=\"https:\/\/forum.webflow.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">forum<\/a> lets users ask questions, receive feedback, and chat with other users:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Webflow product forum\" class=\"wp-image-62649 lazyload\" width=\"768\" height=\"519\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum-1024x692.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum-1024x692.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum-568x384.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum-768x519.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum.jpg 1336w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum-1024x692.jpg\" alt=\"Webflow product forum\" class=\"wp-image-62649\" width=\"768\" height=\"519\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum-1024x692.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum-568x384.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum-768x519.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-customer-forum.jpg 1336w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Its blog <a href=\"https:\/\/webflow.com\/blog-pages\/write-for-us\" target=\"_blank\" rel=\"noreferrer noopener\">encourages content<\/a> from the community:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Webflow blog contribution page\" class=\"wp-image-62650 lazyload\" width=\"768\" height=\"456\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page-1024x608.png\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page-1024x608.png 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page-568x337.png 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page-768x456.png 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page.png 1434w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page-1024x608.png\" alt=\"Webflow blog contribution page\" class=\"wp-image-62650\" width=\"768\" height=\"456\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page-1024x608.png 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page-568x337.png 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page-768x456.png 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-blog-contributor-page.png 1434w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>And its <a href=\"https:\/\/events.webflow.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">events<\/a> bring the community together while positioning Webflow team members as thought leaders:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Webflow events\" class=\"wp-image-62651 lazyload\" width=\"768\" height=\"580\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-1024x773.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-1024x773.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-564x426.jpg 564w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-768x580.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-205x155.jpg 205w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page.jpg 1188w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-1024x773.jpg\" alt=\"Webflow events\" class=\"wp-image-62651\" width=\"768\" height=\"580\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-1024x773.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-564x426.jpg 564w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-768x580.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page-205x155.jpg 205w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/webflow-events-page.jpg 1188w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>This gives Webflow masses of user-generated content, saving time and money marketing the product while allowing the community to sell the benefits.<\/p>\n<p>Running a community also helps with customer retention and product development. Research from <a href=\"https:\/\/blog.vanillaforums.com\/20-statistics-about-the-benefits-of-online-communities\" target=\"_blank\" rel=\"noreferrer noopener\">Vanilla Forums<\/a> shows:<\/p>\n<ul>\n<li>58% of online communities say that their customers are more loyal to the brand because of their community;<\/li>\n<li>78% of brands credit communities for helping to develop new and future products;<\/li>\n<li>84% of branded communities say that the community has had a positive impact on those interested in the brand;<\/li>\n<li>88% of branded communities said that the community has helped improve customer experience.<\/li>\n<\/ul>\n<p>Use <a href=\"https:\/\/cxl.com\/institute\/programs\/product-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">product marketing<\/a> to teach your audience how to get the most from your product. Encourage them to share their knowledge to keep your product relevant.\u00a0<\/p>\n<h2 id=\"h-5-spendesk\">5. Spendesk<\/h2>\n<p>Around <a href=\"https:\/\/www.wyzowl.com\/customer-onboarding-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">63% of customers surveyed by Wyzowl<\/a> said they consider onboarding programs when making a purchase decision. Yet it\u2019s an area where many companies fall short.<\/p>\n<p>An <a href=\"https:\/\/cxl.com\/blog\/quick-guide-user-onboarding-saas-products\/\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding program<\/a> that shows new customers how to get the most from a product is critical for SaaS products, where <a href=\"https:\/\/cxl.com\/blog\/optimizing-the-free-trial-signup\/\" target=\"_blank\" rel=\"noreferrer noopener\">a significant number of trial users never activate<\/a>.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" alt=\"Totango product activation stats\" class=\"wp-image-62652 lazyload\" width=\"699\" height=\"448\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/totango-user-activation-stats.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/totango-user-activation-stats.jpg 932w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/totango-user-activation-stats-568x364.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/totango-user-activation-stats-768x492.jpg 768w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/totango-user-activation-stats.jpg\" alt=\"Totango product activation stats\" class=\"wp-image-62652\" width=\"699\" height=\"448\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/totango-user-activation-stats.jpg 932w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/totango-user-activation-stats-568x364.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/totango-user-activation-stats-768x492.jpg 768w\" data-sizes=\"auto, (max-width: 699px) 100vw, 699px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Spend management platform <a href=\"https:\/\/www.spendesk.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Spendesk<\/a> tackles this issue with a seven-step onboarding tour built using product engagement tool <a href=\"https:\/\/www.trychameleon.com\/inspiration\/spendesk-user-onboarding-tour\" target=\"_blank\" rel=\"noreferrer noopener\">Chameleon<\/a>.<\/p>\n<p>From the start, Spendesk encourages users to take the tour by clearly describing what it helps them do.<\/p>\n<p>Letting them know they can skip and restart the tour also reduces any hesitancy a user may have around how much time it will take.<\/p>\n<p>The first features the tour presents help users orientate themselves. By focusing on completing a request task mentioned at the start, Spendesk immediately follows through on a promised benefit.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Spendesk onboarding tour action\" class=\"wp-image-62654 lazyload\" width=\"768\" height=\"408\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-1024x544.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-1024x544.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-568x302.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-768x408.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-1536x816.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step.jpg 1563w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-1024x544.jpg\" alt=\"Spendesk onboarding tour action\" class=\"wp-image-62654\" width=\"768\" height=\"408\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-1024x544.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-568x302.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-768x408.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step-1536x816.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-action-activation-step.jpg 1563w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>By clearly demonstrating how to perform each task and communicating the product\u2019s simplicity, users are guided to the <a href=\"https:\/\/cxl.com\/blog\/quick-guide-user-onboarding-saas-products\/#identify-the-actions-for-your-user-to-reach-the-%E2%80%9Caha%E2%80%9D-moment\" target=\"_blank\" rel=\"noreferrer noopener\">\u201caha\u201d moment<\/a>, where they can see the value of the product.\u00a0<\/p>\n<p>The tour ends with a clear call to action that helps users take the next step, as well as instructions on what to do if they need help.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Spendesk onboarding tour final step\" class=\"wp-image-62655 lazyload\" width=\"768\" height=\"401\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-1024x534.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-1024x534.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-568x296.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-768x400.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-1536x801.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message.jpg 1600w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-1024x534.jpg\" alt=\"Spendesk onboarding tour final step\" class=\"wp-image-62655\" width=\"768\" height=\"401\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-1024x534.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-568x296.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-768x400.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message-1536x801.jpg 1536w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/spendesk-onboarding-final-message.jpg 1600w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>In seven onboarding steps, Spendesk sells the benefits of its product. It teaches and activates users, encouraging sign-ups and <a href=\"https:\/\/cxl.com\/blog\/customer-churn\/\" target=\"_blank\" rel=\"noreferrer noopener\">reducing churn<\/a>.<\/p>\n<p>Use onboarding to sell the long-term value of your product by showing how it can make life easier.\u00a0<\/p>\n<p>As <a href=\"https:\/\/www.useronboard.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">UserOnboard<\/a> founder <a href=\"https:\/\/cxl.com\/blog\/customer-churn\/\" target=\"_blank\" rel=\"noreferrer noopener\">Samuel Hulick<\/a> says:<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cOnboarding is not so much about making a positive initial introduction as it is an overarching approach to helping your customers become better versions of themselves.\u201d<\/p>\n<\/blockquote>\n<h2 id=\"h-6-drift\">6. Drift<\/h2>\n<p><a href=\"https:\/\/www.drift.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drift<\/a> entered the live chat market in 2015, long after the tool had been established by other players.\u00a0<\/p>\n<p>Instead of trying to compete with competitors\u2019 chat features, the platform did something else: it invented a new category.<\/p>\n<p>\u201cConversational marketing\u201d is a new take on website chat widgets, whether that\u2019s live or via a chatbot. Using this new marketing philosophy, Drift dug itself out of a crowded market for \u201ccustomer communication\u201d and into a niche where <em>Drift<\/em> was the first to arrive.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Drift product chatbot example\" class=\"wp-image-62656 lazyload\" width=\"400\" height=\"768\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example-533x1024.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example-533x1024.jpg 533w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example-222x426.jpg 222w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example-768x1476.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example.jpg 772w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example-533x1024.jpg\" alt=\"Drift product chatbot example\" class=\"wp-image-62656\" width=\"400\" height=\"768\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example-533x1024.jpg 533w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example-222x426.jpg 222w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example-768x1476.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/drift-conversational-marketing-example.jpg 772w\" data-sizes=\"auto, (max-width: 400px) 100vw, 400px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>Early on, Drift learned that everyone with a similar tool was targeting customer support teams. So, <a href=\"https:\/\/www.cxl.com\/blog\/product-marketing\" target=\"_blank\" rel=\"noreferrer noopener\">the company leveraged their unique positioning and messaging<\/a> to target a new audience: sales and marketing teams.<\/p>\n<p>It was a relatively new concept for sales and marketing\u2014so new that no one knew how to talk about it.<\/p>\n<p>Dave Gerhardt, Drift\u2019s Former Head of Brand, told <a href=\"https:\/\/www.leadfeeder.com\/blog\/conversational-marketing-drift\/\" target=\"_blank\" rel=\"noreferrer noopener\">Leedfeeder<\/a>:<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cPeople started to talk about [Drift] as \u2018chat for sales, sales chat, marketing chat \u2026\u2019 and we started to talk about it in that way. But it didn\u2019t really take off until we gave it a name.\u201d\u00a0<\/p>\n<\/blockquote>\n<p>Ultimately, Drift used <a href=\"https:\/\/cxl.com\/blog\/voice-of-customer\/\" target=\"_blank\" rel=\"noreferrer noopener\">voice of customer research<\/a> to nail down the name for their new niche (\u201cconversational marketing\u201d).\u00a0<\/p>\n<p>Communicating about your product the way the customer communicates about it offers the shortest route to understanding.\u00a0<\/p>\n<p>Take notes and keep a file of things people say about your product. Use it for inspiration, in your copy, naming new products, etc.<\/p>\n<h2 id=\"h-7-close\">7. Close<\/h2>\n<p>CRM software <a href=\"https:\/\/close.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Close<\/a> is an example of doing one thing well. The company\u2019s <a href=\"https:\/\/www.cxl.com\/blog\/product-marketing\" target=\"_blank\" rel=\"noreferrer noopener\">product marketing efforts<\/a> center on one channel: content.\u00a0<\/p>\n<p>It\u2019s the sole reason for a two-person team growing into a company with $6+ million in annual revenue.<\/p>\n<p>In a <a href=\"https:\/\/blog.close.com\/b2b-saas-content-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">blog post<\/a>, Close founder Steli Efti explains why they chose to focus on content marketing:<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cOut-teaching your competition is one of the best ways to build your brand, especially in the SaaS world. If you teach people how to run their businesses more effectively, they\u2019ll look to you first as they search for software solutions.\u201d\u00a0<\/p>\n<\/blockquote>\n<p>Close\u2019s content marketing machine is built around three main functions:\u00a0<\/p>\n<ol>\n<li>Generate tons of raw material;<\/li>\n<li>Send that raw material down an assembly line;<\/li>\n<li>Remix and repurpose content for multiple uses.<\/li>\n<\/ol>\n<p>The team focuses heavily on educating prospects and customers. The library of raw material it creates is available for free in a huge library of resources, downloadable guides, and a <a href=\"https:\/\/close.com\/newsletter\/\">newsletter<\/a> with over 400,000 subscribers covering topics relevant to sales and sales reps.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Close home page and resources\" class=\"wp-image-62657 lazyload\" width=\"768\" height=\"445\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources-1024x593.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources-1024x593.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources-568x329.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources-768x444.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources.jpg 1329w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources-1024x593.jpg\" alt=\"Close home page and resources\" class=\"wp-image-62657\" width=\"768\" height=\"445\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources-1024x593.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources-568x329.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources-768x444.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-product-marketing-resources.jpg 1329w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>The company also produces fresh <a href=\"https:\/\/blog.close.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">blog content<\/a> every week around various sales topics:<\/p>\n<ul>\n<li>Sales process;<\/li>\n<li>Sales teams and management;<\/li>\n<li>Sales calling;<\/li>\n<li>Sales emails;<\/li>\n<li>Sales SMS;<\/li>\n<li>Sales guides;<\/li>\n<li>Sales brief;<\/li>\n<li>Company news.<\/li>\n<\/ul>\n<p>They then <a href=\"https:\/\/cxl.com\/webinar\/content-recycling\/\" target=\"_blank\" rel=\"noreferrer noopener\">repurpose this content<\/a> to reach audiences on different channels.\u00a0<\/p>\n<p>This post on <a href=\"https:\/\/blog.close.com\/saas-startup-sales-consulting\/\" target=\"_blank\" rel=\"noreferrer noopener\">pivoting from SaaS to startup sales consulting<\/a>, for example, is also available to listen to as a podcast:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" alt=\"Close blog post example\" class=\"wp-image-62658 lazyload\" width=\"564\" height=\"645\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-podcast-episode-exmaple.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-podcast-episode-exmaple.jpg 752w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-podcast-episode-exmaple-373x426.jpg 373w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-podcast-episode-exmaple.jpg\" alt=\"Close blog post example\" class=\"wp-image-62658\" width=\"564\" height=\"645\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-podcast-episode-exmaple.jpg 752w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-podcast-episode-exmaple-373x426.jpg 373w\" data-sizes=\"auto, (max-width: 564px) 100vw, 564px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>In this video on <a href=\"https:\/\/www.youtube.com\/watch?v=dUPfIC_U_Bk\" target=\"_blank\" rel=\"noreferrer noopener\">sales objection<\/a>, Steli gives his tips for handling prospects and selling your product point of view:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" alt=\"Close YouTube video example\" class=\"wp-image-62659 lazyload\" width=\"768\" height=\"480\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple-1024x640.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple-1024x640.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple-568x355.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple-768x480.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple.jpg 1330w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple-1024x640.jpg\" alt=\"Close YouTube video example\" class=\"wp-image-62659\" width=\"768\" height=\"480\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple-1024x640.jpg 1024w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple-568x355.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple-768x480.jpg 768w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-youtube-video-exmaple.jpg 1330w\" data-sizes=\"auto, (max-width: 768px) 100vw, 768px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>They\u2019ve turned this same content into a blog post:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" alt=\"Close blog post headline example\" class=\"wp-image-62660 lazyload\" width=\"610\" height=\"212\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-blog-post-example.jpg\" loading=\"lazy\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-blog-post-example.jpg 813w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-blog-post-example-568x197.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-blog-post-example-768x266.jpg 768w\" data-data-sizes=\"auto\"\/><noscript><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailinvest.blog\/wp-content\/themes\/breek\/assets\/images\/transparent.gif\" data-lazy=\"true\" data-src=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-blog-post-example.jpg\" alt=\"Close blog post headline example\" class=\"wp-image-62660\" width=\"610\" height=\"212\" data-srcset=\"https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-blog-post-example.jpg 813w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-blog-post-example-568x197.jpg 568w, https:\/\/cxl.com\/wp-content\/uploads\/2022\/02\/close-blog-post-example-768x266.jpg 768w\" data-sizes=\"auto, (max-width: 610px) 100vw, 610px\" data-eio=\"l\"\/><\/noscript><\/figure>\n<\/div>\n<p>People prefer to <a href=\"https:\/\/www.theatlantic.com\/science\/archive\/2018\/04\/the-myth-of-learning-styles\/557687\/\" target=\"_blank\" rel=\"noreferrer noopener\">learn in different ways<\/a>. Some verbally, some visually, some through reading. Repurposing lets them consume content in ways that suit them.<\/p>\n<p>In his blog post, Steli explains how repurposing was born out of a desire to improve efficiency. After initially recording blog posts for marketer Ramin Assemi to write, Steli realized more could be done with the content:<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cAt some point I realized, \u2018If I just stop saying \u2018the blog post\u2019 in the recording, and I stop referring specifically to Ramin, we could also use this raw material for a podcast or something.\u2019<\/p>\n<p>And then I realized, \u2018Shit, if I just use a webcam, I could have video, audio, and a blog post.\u2019<\/p>\n<p>So that\u2019s exactly what we did. We created three forms of content simply by recording one video.\u201d<\/p>\n<\/blockquote>\n<p>Close\u2019s product marketing highlights the importance of <a href=\"https:\/\/cxl.com\/institute\/playbook\/research-competitors-go-to-market-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">competitor research<\/a> and playing to your strengths.\u00a0<\/p>\n<p>The company knew from <a href=\"https:\/\/www.cxl.com\/blog\/new-product-launch-marketing-plan\" target=\"_blank\" rel=\"noreferrer noopener\">the time of its product launch<\/a> that it couldn\u2019t compete with the ad budgets of its rivals. It also knew from reading competitors\u2019 blogs that it could do better. So it focused its <a href=\"https:\/\/cxl.com\/institute\/playbook\/research-competitors-go-to-market-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">go-to-market strategy<\/a> on where it knew it could win.\u00a0<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cEvery week, I receive emails from people thanking me for a specific tactic or piece of advice. Some of them even set growth milestones around becoming a Close customer.<\/p>\n<p>\u201cFounders, sales directors, and sales reps love our content so much that they\u2019re counting down the days to purchase our product. That\u2019s some powerful stuff. Because we\u2019ve helped them every step of the way\u2014whether they\u2019re launching startups, building sales teams, or chasing down sales goals\u2014they know exactly who to trust when they\u2019re ready for an inside sales CRM.\u201d \u2013 Steli Efti [via <a href=\"https:\/\/blog.close.com\/b2b-saas-content-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Close<\/a>]\n<\/blockquote>\n<p>A <a href=\"https:\/\/www.cxl.com\/blog\/product-marketing\" target=\"_blank\" rel=\"noreferrer noopener\">key element of product marketing<\/a> is trust. People don\u2019t hand over money without <a href=\"https:\/\/cxl.com\/blog\/how-to-build-trust-for-your-product-10-tips\/\" target=\"_blank\" rel=\"noreferrer noopener\">trusting that your product will give them value<\/a>.\u00a0<\/p>\n<p>Create genuinely helpful content without expecting anything in return. Extend a trusting hand at the most important time\u2014before customers consider their options.<\/p>\n<h2 id=\"h-conclusion\">Conclusion\u00a0<\/h2>\n<p>Don\u2019t create a product marketing plan that competes with what established rivals do well. Win in your niche with unique positioning and messaging.\u00a0<\/p>\n<p>As advertising icon <a href=\"https:\/\/www.britannica.com\/biography\/William-Bernbach\" target=\"_blank\" rel=\"noreferrer noopener\">Bill Bernbach<\/a> once said: \u201cIt may well be that creativity is the last unfair advantage we\u2019re legally allowed to take over our competitors.\u201d<\/p>\n<p>Each of the examples in this article are companies that have used marketing to stand out. Use them to <a href=\"https:\/\/www.cxl.com\/blog\/product-marketing-manager\" target=\"_blank\" rel=\"noreferrer noopener\">fuel the creative process for your product marketing<\/a> and product management teams.\u00a0<\/p>\n<p>Start with market research. What gap can you exploit? Where are you stronger than the competition? Take time to understand your customers. What problems do they have? What are their expectations of your product?<\/p>\n<p>Build a creative product marketing plan off the answers to these questions.\u00a0<\/p>\n<p>Master the strategies, skills, and mindset needed to stand out in even the most saturated markets in our <a href=\"https:\/\/cxl.com\/institute\/programs\/product-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Product Marketing Minidegree<\/a>.<\/p>\n<\/p><\/div>\n<iframe data-lazy=\"true\" data-src=\"https:\/\/www.fiverr.com\/gig_widgets?id=U2FsdGVkX18x7XQvttUTrv1oEqmGNGTgvvCUiUoJ\/AP4z\/UyMz8lXGOLpu15jIMxBbTR0gmD5uBoFvhC4KWeALQRp3h\/X\/AwcVD0K8Wj9H\/ZzYKzcCNHosB9oS4SCJJFWiN85P9ICAc4OgCoE\/wHKIY7CDkf2\/DQ1vqGvk4smVe5cRDEmrLPCWi4FC8p40VUhSmWQ5udCm0zoJtorgWv3vbDQw0kKYkwn39ozAnQXDe+YvWMxkLFWA+O3TFwkJvdkIK+\/AUSnRssPKt5WHY0FhNOxnSPcLslEL4G4\/RfP95ve99U+kRnDy3X+KtzdQLY+u935ghON\/o3UE4IMv9oN6JX9RnxzL\/LRcOgnHigxStSGPKsZYtnz8RWNVT\/rOLAibqiWJadC5MYHRbekF3eg6FOGrQGkXYbsn0+a5aovnlLCbLwIqY9fcS17UX8J235iQ6cdmHNbrPeS84CMm34RA==&affiliate_id=1052423&strip_google_tagmanager=true\" loading=\"lazy\" data-with-title=\"true\" class=\"fiverr_nga_frame\" frameborder=\"0\" height=\"350\" width=\"100%\" referrerpolicy=\"no-referrer-when-downgrade\" data-mode=\"random_gigs\" onload=\" var frame = this; var script = document.createElement('script'); script.addEventListener('load', function() { window.FW_SDK.register(frame); }); script.setAttribute('src', 'https:\/\/www.fiverr.com\/gig_widgets\/sdk'); document.body.appendChild(script); \" ><\/iframe>\n<br \/><a href=\"https:\/\/cxl.com\/blog\/product-marketing-examples\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On-point product marketing is why Webflow was able to enter the no-code website market with competitors like Wix and Squarespace and still generate 4 million&#8230;<\/p>\n","protected":false},"author":1,"featured_media":11745,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-11744","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-universe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Product Marketing: 7 Cr\u200beative &amp; Inspiring Examples - mailinvest.blog<\/title>\n<meta name=\"description\" content=\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. Tons of people enjoy reading tech blogs on a daily basis.mailinvest.blog tracks all the latest consumer technology breakthroughs and shows you what&#039;s new, what matters and how technology can enrich your life. mailinvest.blog also provides the information, tools, and advice that helps when deciding what to buy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mailinvest.blog\/index.php\/2022\/02\/10\/product-marketing-7-creative-inspiring-examples\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product Marketing: 7 Cr\u200beative &amp; Inspiring Examples - mailinvest.blog\" \/>\n<meta property=\"og:description\" content=\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. Tons of people enjoy reading tech blogs on a daily basis.mailinvest.blog tracks all the latest consumer technology breakthroughs and shows you what&#039;s new, what matters and how technology can enrich your life. mailinvest.blog also provides the information, tools, and advice that helps when deciding what to buy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mailinvest.blog\/index.php\/2022\/02\/10\/product-marketing-7-creative-inspiring-examples\/\" \/>\n<meta property=\"og:site_name\" content=\"mailinvest.blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/freelanceracademic\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-10T11:16:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mailinvest.blog\/wp-content\/uploads\/2022\/02\/product-marketing-examples-header.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"682\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin@mailinvest.blog\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin@mailinvest.blog\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/\"},\"author\":{\"name\":\"admin@mailinvest.blog\",\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/#\\\/schema\\\/person\\\/012701c4c204d4e4ebd34f926cfd31a4\"},\"headline\":\"Product Marketing: 7 Cr\u200beative &#038; Inspiring Examples\",\"datePublished\":\"2022-02-10T11:16:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/\"},\"wordCount\":3044,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mailinvest.blog\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/product-marketing-examples-header.jpg\",\"articleSection\":[\"Tech Universe\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/\",\"url\":\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/\",\"name\":\"Product Marketing: 7 Cr\u200beative & Inspiring Examples - mailinvest.blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mailinvest.blog\\\/index.php\\\/2022\\\/02\\\/10\\\/product-marketing-7-creative-inspiring-examples\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mailinvest.blog\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/product-marketing-examples-header.jpg\",\"datePublished\":\"2022-02-10T11:16:06+00:00\",\"description\":\"Technology is forever changing, and there are always new pieces of technology to replace obsolete ones. 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