{"id":109302,"date":"2026-01-06T00:17:12","date_gmt":"2026-01-06T00:17:12","guid":{"rendered":"https:\/\/mailinvest.blog\/index.php\/2026\/01\/06\/livechat-addon-for-bedesk-support-platform\/"},"modified":"2026-01-06T00:18:11","modified_gmt":"2026-01-06T00:18:11","slug":"livechat-addon-for-bedesk-support-platform","status":"publish","type":"post","link":"https:\/\/mailinvest.blog\/index.php\/2026\/01\/06\/livechat-addon-for-bedesk-support-platform\/","title":{"rendered":"Livechat addon for BeDesk support platform"},"content":{"rendered":"<\/a>\n<\/p>\n

LIVE PREVIEW<\/a>BUY FOR $29<\/a><\/p>\n

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The BeDesk LiveChat widget is an addon designed particularly to increase BeDesk helpdesk<\/a> platform. It’s a absolutely customizable, AI-powered livechat widget that proactively engages guests and supplies an all-in-one assist expertise, together with chat, tickets and information base.<\/p>\n

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BeDesk platform<\/h2>\n

Major BeDesk platform is required to make use of this addon. It may be bought here<\/a>.<\/p>\n

AI agent<\/h2>\n

AI agent addon for BeDesk that integrates absolutely with livechat widget could be bought individually here<\/a>.<\/p>\n

Prolonged characteristic checklist<\/h2>\n

Simple set up<\/strong> – Simply embed in your web site and combine with BeDesk platform.<\/p>\n

Documentation<\/strong> – In depth documentation is offered that can assist you get began and profit from BeDesk LiveChat.<\/p>\n

Integration with AI agent<\/strong> – Full integration with BeDesk AI agent for fast assist to prospects based mostly on information sources.<\/p>\n

Campaigns<\/strong> – Promote particular presents, announce new options, and enhance e-newsletter subscriptions with focused campaigns.<\/p>\n

Marketing campaign templates<\/strong> – Use pre-designed marketing campaign templates or create your personal to match your model.<\/p>\n

Marketing campaign situations<\/strong> – Outline when campaigns and to whom campaigns needs to be proven based mostly on numerous situations.<\/p>\n

Marketing campaign look<\/strong> – Absolutely customise marketing campaign look together with colours, fonts, and format.<\/p>\n

Customizable launcher<\/strong> – Customise launcher button, together with look and place or cover it utterly and create your personal button.<\/p>\n

Chat timeouts<\/strong> – Arrange timeouts to routinely shut chats or switch to a different agent if buyer or agent doesn’t reply in a specified period of time.<\/p>\n

Chat queue<\/strong> – Chats are routinely assigned to obtainable brokers based mostly on availability and their chat limits, if no brokers can be found, chats are queued till an agent turns into obtainable.<\/p>\n

Widget look<\/strong> – Customise widget look, together with colours, fonts, and format.<\/p>\n

Residence display screen<\/strong> – An summary displaying latest messages, in style assist middle articles, and customized hyperlinks.<\/p>\n

Conversations display screen<\/strong> – An inventory of all person chats and tickets with choices to view and handle them.<\/p>\n

Assist middle display screen<\/strong> – Absolutely built-in BeDesk assist middle with articles and classes.<\/p>\n

Notifications<\/strong> – Buyer is notified of recent messages by way of sounds and flashing web page title or by way of electronic mail.<\/p>\n

File uploads<\/strong> – Full assist for file uploads and preview in chats.<\/p>\n

Chat transcripts<\/strong> – Buyer or agent can obtain a full chat transcript in textual content format.<\/p>\n

Launch instantly into dialog<\/strong> – As an alternative of displaying any of the screens, immediatly open new chat display screen when widget is opened.<\/p>\n

Chat types<\/strong> – Collect important buyer info utilizing customized fields earlier than a dialog begins and accumulate suggestions after the chat ends.<\/p>\n

Chat web page<\/strong> – Share a direct hyperlink to a devoted, standalone chat web page in emails or on social media, without having to embed the widget in your web site.<\/p>\n

Cover screens<\/strong> – Simply cover any display screen you don’t want.<\/p>\n

Determine logged-in customers<\/strong> – Routinely acknowledge customers logged-in in your web site to offer a seamless and customized assist expertise.<\/p>\n

Superior Javascript API<\/strong> – Programmatically management the widget’s visibility, theme, and person knowledge out of your web site’s code.<\/p>\n

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